Louis Polos | Page 81

Purchase of my son’s Christmas present This was by far the best car buying experience we have ever had!! Louis was able to send us all the information we needed by text and email. He had This was by far the best car buying experience we have ever had!! Louis was able to send us all the information we needed by text and email. He had all my financial paperwork done and approved by the time I arrived at the dealership, which was much appreciated as we were running short on time!! He was very knowledgeable and friendly. Jack will love his car!! Thanks so much for all your help! More

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Fast, easy, and friendly It all started with fast and helpful text message conversations. Louis was super helpful in getting me a first car. I had all the information I needed It all started with fast and helpful text message conversations. Louis was super helpful in getting me a first car. I had all the information I needed before I came in! Awesome first time experience. Everybody was very friendly. Would definitely recommend Klaben to others. More

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Pleasant experience From initial inquiry to driving off the lot, the experience was straightforward and informative. Both of the sales people that I dealt with answered From initial inquiry to driving off the lot, the experience was straightforward and informative. Both of the sales people that I dealt with answered all my questions, even the ones I didn't ask. I'm happy with the vehicle and the price was good. More

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Louie is the man I I can’t wven put into word how unbelievably happy with the dealership and the salesman Louie. All of you have been great and I deeply appreciate yo I I can’t wven put into word how unbelievably happy with the dealership and the salesman Louie. All of you have been great and I deeply appreciate you guys getting me into my own new car thank you so much I will highly recommend you guys to anyone in need of a vehicle. More

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Great Excellent Service from Start to finish We had a great experience starting with the salesman Louis P. He was very helpful and courteous and met us in the parking lot. The owner Rich Klabe We had a great experience starting with the salesman Louis P. He was very helpful and courteous and met us in the parking lot. The owner Rich Klaben was great to work with and made this deal a success. The finance team was prepared and answered any questions we had. We truly had a great experience from start to finish. We highly recommend Klaben Ford and their team. More

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Excellent service Everyone at Klaben was so helpful and service could no have been any better than received! Salesmen could not have been any more helpful! Will pass th Everyone at Klaben was so helpful and service could no have been any better than received! Salesmen could not have been any more helpful! Will pass the word to our friends! More

by rappeldorn Verified Customer Verified Customer

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FIRST BRAND NEW CAR!!! I couldn't have asked for a better "crew" of employees helping me make my very first new car purchase easy & understandable every step of the way! I I couldn't have asked for a better "crew" of employees helping me make my very first new car purchase easy & understandable every step of the way! I am not familiar with all the technology of the new cars & Louis Polos couldn't have explained it any more simpler for me to understand & even assisted me getting my phone synched to my car. And Denise Alcorn was so friendly, helpful & detailed-oriented to explain all my finance options including service contracts & such so that I could make an informed decision that suited me the best. Thank you all, I absolutely love my new car!! More

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Great Experience This was my third time visiting Klaben to get a new car, and once again I came away thoroughly impressed with the service I received. They proved yet This was my third time visiting Klaben to get a new car, and once again I came away thoroughly impressed with the service I received. They proved yet again that there is no reason to go anywhere else. My wife and I recently had our second child and were looking to upgrade to a more family friendly vehicle. Having a two year old and a seven month old truly created difficulties I had not experienced in my past purchasing experiences. Louis was more than accommodating to my sporadic schedule and frequent interruptions. I truly appreciated his patience and willingness to work on my schedule. What really sells me on Klaben though, is the true "no pressure" atmosphere. I truly felt that Louis listened to my needs and concerns and gave me the best options for me and my family. If we got to a point in our discussions where where I knew it wouldn't be right for me, he immediately changed course to find the best solution, no pressure at all to get me into something I was not 100% comfortable with. When the time came to make a decision I didn't have to debate at all, I knew I was getting the best deal for me. Not only was Louis great, but Tim and Christine also made my experience quick and easy. As I mentioned with two young children I don't have a lot of free time. When I came to pick up my Edge the store was very busy, but Tim immediately got started with my paperwork so I would be able to get in and out quickly. Christine was very thorough in her explanations of all the financial paperwork and was also worked very quick to make sure I was home in time to spend time with my kids. I can't say enough great things about my experience, and will for sure be returning when it is time for my next vehicle. More

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Very pleased experience. Helpful and pleased with the entire experience. Will return and spread the word. Louis Polos was a great salesman, also Christine Klaben was great a Helpful and pleased with the entire experience. Will return and spread the word. Louis Polos was a great salesman, also Christine Klaben was great at the financial part. More

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Short, simple and No BS. I'm not a person that has alot of experience with buying cars, but there is no way it could have been any easier. I was treated well and everything wa I'm not a person that has alot of experience with buying cars, but there is no way it could have been any easier. I was treated well and everything was explained to me. Absolutely a dealership that I will recommend. 5 stars. More

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