Louis Polos | Page 81

Customer service My customer service experience went very well. Branden and Louis were very know knowledgeable about my F-150. They were very patient in handling my sa My customer service experience went very well. Branden and Louis were very know knowledgeable about my F-150. They were very patient in handling my sale. I also received a dozen donuts for my time spent during the sales transaction. A friendly reminder to Louis Polos, my F-150 was missing the head rest on the middle front seat. He said he would send one in a short period of time. More

by ddalsm1 Verified Customer Verified Customer

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Amazing sales team!! These guys were great, extremely friendly, from start to finish. I started by looking int the truck on line, Louis Polos was extremely helpful and v These guys were great, extremely friendly, from start to finish. I started by looking int the truck on line, Louis Polos was extremely helpful and very fast at answering any questions i asked. When I finally made it to the Klaben Ford dealership the sales team were great the vehicle was clean and in great shape, Louis went through everything that was done to the truck and what all was covered with the certified pre owned ford warranty. Doug Carter helped us finalize the numbers to make it a deal that was great! When I got to the pointi of signing everything ( usually the worst part of buying a vehicle) Jenn Bowen was just as awesome as the sales team. Best car buying experience by a land slide, I’d be happy to make these guys the only place I ever buy vehicles from again!! Thank you, to all of you!! Carl More

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Good online experience Louis was very responsive from the outset. Everything went as expected. We ended up ordering a Nautilus. We got what we wanted for a fair price. Louis was very responsive from the outset. Everything went as expected. We ended up ordering a Nautilus. We got what we wanted for a fair price. More

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Easy deal, great service. From start to finish, everything was great. Threw out an offer and they accepted it without issue. Got a great deal! All conducted via email and te From start to finish, everything was great. Threw out an offer and they accepted it without issue. Got a great deal! All conducted via email and text. Super easy! Once there, Louis, the salesman, was great. Even helped me remove my rack from the top of the car (45 minutes in 15 degree weather). Had the Explorer fueled and ready to go. Orientation was super easy too. Great overall. More

by michaeldbonomo Verified Customer Verified Customer

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Great experience I have been in the market for a new vehicle for months now and tossed around the idea of leasing but I wasn't totally sold on it. I knew what I neede I have been in the market for a new vehicle for months now and tossed around the idea of leasing but I wasn't totally sold on it. I knew what I needed, more so what I wanted, and most of all I couldn't spend a fortune on a new car. Louis reached out to me, I had a few questions that he was able to answer quickly. Over the next few days I had weighed my options and decided to go for a lease. I called Louis and had him start the paperwork. When I arrived to sign for my car, Louis greeted me at the door and welcomed me in. The atmosphere was fun and exciting. I wansn't treated like a number which I had been at other dealerships. This by far was the best car buying experience I have ever had! More

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Best Car Buying Experience Ever Can’t say enough about how well my experience was. When I told Branden what I was looking for, he found exactly what we wanted. He was very thorough w Can’t say enough about how well my experience was. When I told Branden what I was looking for, he found exactly what we wanted. He was very thorough with going over the options on the vehicle and making sure all and any questions were answered. Louis made sure to help where needed as well, especially with transferring over everything from our trade in while we did paperwork. Christine made everything so simple in finance, we were in and out in no time! Again, I can’t say enough about how well of an experience this was, I am very thankful for the Klaben family and all of their employees! More

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Great work I worked everything out with Doug over text. I came in to pick up my car, he and Louis and Denise in finance took great care of me. Easy and painless. I worked everything out with Doug over text. I came in to pick up my car, he and Louis and Denise in finance took great care of me. Easy and painless. Excellent job on everything! More

by TD2103 Verified Customer Verified Customer

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Exciting, Comfortable and Satisfying Everyone at the dealership was so professional and efficient. They made the entire experience painless. I would gladly recommend this dealership to an Everyone at the dealership was so professional and efficient. They made the entire experience painless. I would gladly recommend this dealership to anyone trying to buy or lease a car. More

by jared13 Verified Customer Verified Customer

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Fourth times the charm! Klaben has been the 4th dealership I’ve purchased from and they have earned a new customer for life. I spent maybe 2 hours in the dealership because t Klaben has been the 4th dealership I’ve purchased from and they have earned a new customer for life. I spent maybe 2 hours in the dealership because they understood my busy schedule. Everyone was polite and helpful. Thank you for making this car buying experience amazing. More

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Smooth and Easy Louis Polos made the entire MKC purchase easy and smooth. The entire purchase experience was very positive. The car was delivered to me at my home an Louis Polos made the entire MKC purchase easy and smooth. The entire purchase experience was very positive. The car was delivered to me at my home and Louis reviewed the features in detail. I highly recommend the Klaben team. More

by mdlavelle Verified Customer Verified Customer

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