Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW and Mazda of Crystal Lake
Crystal Lake, IL
665 Reviews
Since 1983 we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 05, 2026
Oscar, Nico, Heather and Mike were phenomenal.
No pressure, patient with decision making, knowledgeable about the platform we purchased and just a great team. Highly recommend buying from this d
More
by em1sshobbs
Employees Worked With
April 04, 2026
Love the car but I broke down twice on the road first
week of owning. Turns out all four tires were bad. I could have been in an accident. Had a blow out twice! Not happy about that.
More
by Carolshadley3
Employees Worked With
April 02, 2026
Oscar was wonderful to work with.
Very kind, personable, knowledgeable and patient with my changing requests. If he was not 100% sure of something, he immediately went to another reso
More
by annegrig
Dealership Inventory (135 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Authorized Accessories Store
- Drive-In Service
- Free Loaner Cars
- Vending Machines
- Authorized Parts Store
- Customer Lounge Area
- Pet Friendly
- Television
- Instant Financing
- Home Delivery
- No Contact Transactions
- Express Service
- Free WiFi
- Virtual Appointments
- Free Drinks
- Shuttle Service
- Home Test Drives
- Quick Lube
- Free Coffee
- Automated Car Wash
