Lucas Luchsinger
Lucas Luchsinger at Holm Buick GMC

Lucas Luchsinger

Service Manager

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

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4.8
144 Reviews

Dealership Experience

21 yrs, 9 mos

Industry Experience

23 yrs, 5 mos

4.8

144 Reviews

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144 Reviews of Lucas Luchsinger

May 15, 2025

Dealership Rating
Employee Rating

They got us the car we wanted at the price we wanted when we wanted it! Very professional! More

by SleepChaser
Recommend Dealer
Yes

Other Employees Tagged: Lucas Luchsinger

May 19, 2025

Holm Buick GMC responded

That's fantastic news! We are so pleased we could get you the car you wanted at the price you wanted and when you wanted it. Providing a professional and successful car buying experience is our goal. This reflects our commitment to providing Value and excellent Customer Care. Thank you for your feedback! Sincerely, The Holm Automotive Team of Salina

May 04, 2025

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Employee Rating

From my experience, you have all been very pleasant to work with.Very friendly, considerate and wanting to help. You took my car in right away and had it done in less than 2 days. At this time I am ve More

by verleeburton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Holm Buick GMC responded

Thank you for your wonderful feedback! We're so pleased to hear that you've found our team very pleasant to work with – friendly, considerate, and always willing to help. We're also glad we could take your car in right away and have it serviced quickly for you. Providing efficient and positive service is always our goal, and we're delighted that you're very pleased with your experience. Lucas Luchsinger, Derek Duncan, Ethan Hodges, and Josh Sare, along with our entire service team in Salina, appreciate your kind words and look forward to assisting you again in the future! Sincerely, the Holm Automotive Team of Salina.

April 23, 2025

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I have been a Customer for over five years and I have been able to get any parts and service done in record time. . The People are very Friendly and Knowledgeable about their business. More

by JJ1947USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hughes, Tim Holm, Derek Duncan, Clark Fritz, Ethan Hodges , Lance Gentry, Norman Kasper, Mike Bettles & Jamie Disney

Apr 25, 2025

Holm Buick GMC responded

Thank you for your continued loyalty and wonderful feedback! We're delighted to hear that you've consistently experienced fast service and have been able to get the parts and service you need in record time over the past five years. We truly value your business and appreciate that you find our team friendly and knowledgeable. We strive to provide efficient and expert service to all our long-term customers like you. Your continued patronage reflects our commitment to Customer Care, Industriousness, and building Trustworthy relationships. Sincerely, the Holm Automotive Team of Salina

April 08, 2025

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Employee Rating

Ethan, Dylan and the whole Holm team were easy to work with. I would definitely recommend them for vehicle maintenance. More

by Staci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hodges , Dylan Henry

Apr 17, 2025

Holm Buick GMC responded

Thank you for your positive feedback! We're delighted to hear that Ethan, Dylan, and the entire Holm team were easy to work with. We strive to create a smooth and efficient experience for our customers, and we're glad we met your expectations. We appreciate your recommendation for vehicle maintenance and hope to serve you again in the future. Their easy to work with attitude reflects our core value of Teamwork. Sincerely, the Holm Automotive Team of Salina

April 06, 2025

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Employee Rating

The service manager is awesome! Because of him I will be a customer for life! More

by GLIPPARD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges , Lance Gentry

Apr 17, 2025

Holm Buick GMC responded

That's fantastic! Thank you for your incredibly kind words. We're thrilled to hear that our service manager, Lucas Luchsinger, has earned your loyalty and that you'll be a customer for life. We're also glad that Derek Duncan, Lance Gentry, and Ethan Hodges contributed to your positive experience. We strive to provide exceptional service and build lasting relationships with our customers. Lucas's dedication to excellent service reflects our commitment to Customer Care and our goal to Excel in every interaction. We truly appreciate your continued patronage. Sincerely, the Holm Automotive Team of Salina

March 26, 2025

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The service team was very friendly, they hit my daughter’s vehicle in and out of the shop and notified me of some safety concerns and was able to repair them while I waited . More

by chargerslg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges , Lance Gentry

Mar 27, 2025

Holm Buick GMC responded

Dear chargerslg, Thank you for your positive feedback! We're delighted to hear that our service team was friendly and efficient in handling your daughter's vehicle. We're also pleased that we were able to address the safety concerns promptly while you waited. Our team, including Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges, strives to provide excellent "Customer Care" and ensure the safety of our customers. We appreciate your trust in Holm Automotive Center. We are determined to excel in our service and provide the quickest, most efficient service possible. We are always happy to help. Sincerely, the Holm Automotive Team of Salina.

March 25, 2025

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Good people good service in a timely fashion I am glad home Gmc Buick moved to Salina More

by MANNK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2025

Holm Buick GMC responded

Thank you for your kind words! We're delighted to hear that you experienced good people and good service in a timely fashion. We're also glad you're happy that Holm GMC Buick moved to Salina. Providing efficient and friendly service is a top priority for us, and we're committed to upholding our core values of "Customer Care" and "Industrious" work. We appreciate your support and are pleased that you're satisfied with your experience. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Salina

March 24, 2025

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Employee Rating

Always helped me get vehicles in and out shop as needed fixed and running good More

by Repairman2009
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Ethan Hodges , Lance Gentry

Mar 24, 2025

Holm Buick GMC responded

Thank you for your fantastic feedback and the 5-star ratings across the board! We're thrilled to hear that our team, including Lucas Luchsinger, Derek Duncan, Lance Gentry, and Ethan Hodges, consistently gets your vehicles in and out of the shop quickly and efficiently, with excellent repairs. We strive for transparency in our pricing, maintain high workmanship standards, communicate effectively, and prioritize timely service. We are determined to always provide excellent customer care. We appreciate you taking the time to share your positive experience. Sincerely, the Holm Automotive Team of Salina.

March 23, 2025

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Employee Rating

First time I have used the service department. I was not impressed. I had more trouble with my vehicle when I got it out of the shop then when I took it to Holm. I was told the part I needed wa More

by jhawkh8r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ethan Hodges , Binny

Mar 24, 2025

Holm Buick GMC responded

We appreciate the opportunity to assist with your truck and apologize the service you received failed to meet your expectations. Thanks for taking time to reflect on your experience and speaking with our Service Manager Lucas Luchsinger to clarify your concerns. We will definitely use the opportunity to coach our team and better set expectations regarding future repairs of this nature. Sincerely, the Holm Automotive Team of Salina

March 22, 2025

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Employee Rating

The service and parts departments are always friendly and helpful . When shopping for our next vehicle my wife and I will also include Holm Automotive in our places to shop. More

by GRASCO07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Duncan, Clark Fritz , Norman Kasper

Mar 24, 2025

Holm Buick GMC responded

Thank you for your kind words! We're glad to hear you consistently find our service and parts departments friendly and helpful. We appreciate your consideration and look forward to potentially assisting you and your wife with your next vehicle purchase. Sincerely, the Holm Automotive Team of Salina.

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