Lucas Sorensen

Friendly and helpful. Nice waiting area. Service was completed in a far faster time than I expected it would take. Nice waiting area. Service was completed in a far faster time than I expected it would take. More

by SZmaniarobert Verified Customer Verified Customer

Report | Print

It was quick and easy for this service process. The building is well kept and the people working there know their stuff! The building is well kept and the people working there know their stuff! More

by morganr Verified Customer Verified Customer

Report | Print

Would not honor warranty for an issue brought to their attention prior to warranty expiring. attention prior to warranty expiring. More

by I. Mill Verified Customer Verified Customer

Report | Print

Walked in and had very easy experience, had a decent wait time, very helpful, friendly time, very helpful, friendly More

by t.little2823 Verified Customer Verified Customer

Report | Print

I had a great experience Lake Ford, Christian and William “Billy” were treat to work with. I explained my situation and my desired out come and the 2 of them exceeded my expectations. Definitely 10 out of 10 “Billy” were treat to work with. I explained my situation and my desired out come and the 2 of them exceeded my expectations. Definitely 10 out of 10 working with these 2 gentleman More

Report | Print

Lake Ford was great! Same with the service rep. The only complaint I have is with Ford corporation I have less than 36,000 miles and the wiring harness went bad and th Same with the service rep. The only complaint I have is with Ford corporation I have less than 36,000 miles and the wiring harness went bad and the cost is $2,700. More

by jim Verified Customer Verified Customer

Report | Print

Efficient and helpful. I know what was going on with the Check Engine with Lucas explaining everything. I know what was going on with the Check Engine with Lucas explaining everything. More

by llevans1 Verified Customer Verified Customer

Report | Print

Stopped in after never being there before, and they took care of my issue on my Ford Edge ST, and also took care of an open recall. Very satisfied with the service. care of my issue on my Ford Edge ST, and also took care of an open recall. Very satisfied with the service. More

by carolynannwi Verified Customer Verified Customer

Report | Print

Great customer service and timely appointment availability , Easy to talk with staff and prompt response availability , Easy to talk with staff and prompt response More

by kerri.livermore Verified Customer Verified Customer

Report | Print

Service itself went smoothly and efficiently. They then decided to wash an already clean vehicle (hand-washed the night before) with hard water, not drying it after. Leaving hard-water spotting a They then decided to wash an already clean vehicle (hand-washed the night before) with hard water, not drying it after. Leaving hard-water spotting all over the vehicle not easily removed with quick detailer. More

by mmiglans Verified Customer Verified Customer

Report | Print