Lucas Sorensen
Lucas Sorensen at Lake Ford

Lucas Sorensen

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.6
43 Reviews
4.6

43 Reviews

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43 Reviews of Lucas Sorensen

May 22, 2025

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Employee Rating

This time service done faster than before. But service history doesn’t show up yet. More

by Kim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 10, 2025

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Service was done quickly; good experience Top notch service dept. would recommend Lake Ford to anyone. Thank you. More

by jquintanilla0
Service Price Transparency
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Recommend Dealer
Yes

May 03, 2025

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Fast & courteous. I was unaware of using my Ford Pass Rewards and they assisted. More

by MKE Mustang
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

April 30, 2025

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Employee Rating

Explain everything that car need it and what was done and in time when car was promised More

by RMATUS
Service Price Transparency
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Recommend Dealer
Yes

April 29, 2025

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Employee Rating

They were efficient , professional and friendly! The staff at Lake Ford we efficient, courteous and professional. My car needs were well explained to me. More

by kmfawe
Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

April 22, 2025

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Employee Rating

Is very bed customer servic. Didn't wanna give me bite the receipt because I didn't want to spend that much money for very simple fix.. Overcharge me for diagnostic. It didn't ta More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Lake Ford responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To prevent any confusion about diagnostic costs, we collect a signed authorization at the beginning of each visit. This ensures transparency and that no charges come as a surprise. If this step was missed during your visit, we would like to know so we can address it internally. Please feel free to contact us directly or ask for a manager so we can look into this further. Thank you again for your feedback, it helps us improve.

April 17, 2025

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Nice dealership to work with. Called for appointment and was able to get in quickly. Work was done timely and all questions were answered More

by elchimo69
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Breedlove

April 09, 2025

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Very friendly, clean and professional. I would refer family and friends to purchase and use their services. More

by aebrieske
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Baumann, Luis Hernandez

March 30, 2025

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Prompt, courteous services. I get more for my money getting the service here. Will definitely be returning. More

by keepitreal7678
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Recommend Dealer
Yes

March 28, 2025

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People are friendly, well dressed, company is gorgeous and clean would highly recommend to anyone More

by julieparkinson30
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brock Ellerson

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