Lucas Sorensen

Quick and easy. Listened to all of my requests Clean, fast, and polite workers Ok Listened to all of my requests Clean, fast, and polite workers Ok More

by hoaglananna Verified Customer Verified Customer

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Lucas explained my service and I was out in about an hour. He was friendly and personable. hour. He was friendly and personable. More

by dtresider Verified Customer Verified Customer

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Always fast and accommodating Lucas always makes sure to communicate and let me know what's going on communicate and let me know what's going on More

by brandon.sze Verified Customer Verified Customer

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Didn't give info needed to get extended warranty to cover repair. Took a long time when vehicle was done to getting vehicle back to me. I was happy with the result of the repair which involved a broken pin. repair. Took a long time when vehicle was done to getting vehicle back to me. I was happy with the result of the repair which involved a broken pin. More

by snf27514 Verified Customer Verified Customer

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I don't know why I would go anyplace else besides Lake Ford. I have bought 2 new vehicles from them and had great experiences. I have had both these vehicles serviced from them and again nothing less than Ford. I have bought 2 new vehicles from them and had great experiences. I have had both these vehicles serviced from them and again nothing less than exceptional customer service and work. More

by HENDERJD Verified Customer Verified Customer

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I was very satisfied with the dealership. Everything was very clean and pleasant. Everyone was very professional. Everything was very clean and pleasant. Everyone was very professional. More

by Tom Verified Customer Verified Customer

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Took it in for recall. They did something they won't fess to. Week later both thermostats failed on a 20k mile car. Sure. They did something they won't fess to. Week later both thermostats failed on a 20k mile car. Sure. More

by Clcordell21 Verified Customer Verified Customer

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Awesome experience from time i pulled in updated on waiting showroom very nice very happy glad i bought my car from lake ford! waiting showroom very nice very happy glad i bought my car from lake ford! More

by edthekensethfan Verified Customer Verified Customer

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Very friendly, the people were very knowledgeable, and they keep me informed on what is happening with my vehicle they keep me informed on what is happening with my vehicle More

by Julieortega1222 Verified Customer Verified Customer

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If you can’t get the car wash correct (checked off as done but not done ) how do I trust that the things I can’t easily see were actually done? done but not done ) how do I trust that the things I can’t easily see were actually done? More

by Jerry Verified Customer Verified Customer

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