Lucy Aguilar
Lucy Aguilar at BMW of Sarasota

Lucy Aguilar | Page 77

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.8
985 Reviews
4.8

985 Reviews

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985 Reviews of Lucy Aguilar

January 02, 2022

Dealership Rating
Employee Rating

Home delivery of car was an unexpected pleasure. Chad Home delivery of car was an unexpected pleasure. Chad Allard handled the process beautifully. Five star service by all concerned. More

by Nyctl7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Chad Allard

December 31, 2021

Dealership Rating
Employee Rating

Great service and follow up through the process loved working with Lucy she was the best service advisor I have had More

by WJK314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 25, 2021

Dealership Rating
Employee Rating

I very Happy Thank you! Best of Best people and Lucky we have get help from lucie More

by VITALY161275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2021

Dealership Rating
Employee Rating

Had a great service experience with Lucy Aguilar. She was on top of everything, kept me informed and was very knowledgeable and professional! More

by Driver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 23, 2021

Dealership Rating
Employee Rating

Efficient, communicates well, focus on the customer, comfortable waiting area, friendly atmosphere, love the inspection video More

by ROHOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 22, 2021

Dealership Rating
Employee Rating

The person that set up my appointment did not enter it into their computer. They still worked me in but it took longer than I had planned More

by strandemob
Recommend Dealer
No
Dec 29, 2021

BMW of Sarasota responded

We apologize for this hiccup in service and that your visit took longer than expected. We will work towards doing better in the future and if there's anything more you feel we should know, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 20, 2021

Dealership Rating
Employee Rating

Communication was friendly thorough and excellent. I will request that Lucy be my service advisor again. More

by rrtowles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

December 19, 2021

Dealership Rating
Employee Rating

Did a good job of cleaning my car.lacked communication as to the status of the repair. More

by JRSHMOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 18, 2021

Dealership Rating
Employee Rating

Lucy was ver professional and courteous. Work performed Lucy was ver professional and courteous. Work performed was great Cost was higher than expected More

by THOMF42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 18, 2021

Dealership Rating
Employee Rating

I would highly recommend BMW of Sarasota. After my check engine light came on in my X3 I stopped by without an appointment to speak with my service advisor Lucy. She was able to get me in and have the team More

by TIMJMILLER2K1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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