Lucy Aguilar | Page 94

Lucy was excellent. No hassle, quality work. She presented options, was clear and concise and provided instructions on what work would take place. Good waiting area. presented options, was clear and concise and provided instructions on what work would take place. Good waiting area. More

by COLLINSIAN1821 Verified Customer Verified Customer

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I have had many BMWs and dealt with many service departments but Service with Lucy at BMW of Sarasota was by far the best of all. departments but Service with Lucy at BMW of Sarasota was by far the best of all. More

by dschlosser150 Verified Customer Verified Customer

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I came in to get a tire replacement on my car and the agent did suggest that I’d do an alignment. I reached out to her and we talked about setting up an appointment until now I’m waiting on her to respon agent did suggest that I’d do an alignment. I reached out to her and we talked about setting up an appointment until now I’m waiting on her to respond to my text message about that appointment. I am not a mechanic so I expect when I go there for the agent to lay out everything for me and I decide on what I need to do. Now I have to come back and hours to get this alignment done if I can get my agent to setup an appointment for me. More

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Sales is always attentive and listens to your needs. Service is communicative and timely in getting work done. I always like the car wash as well. Service is communicative and timely in getting work done. I always like the car wash as well. More

by geckohutt Verified Customer Verified Customer

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Service Advisor Scott Gould is great. However, I don’t think their mechanics do all they can to diagnose and solve problems. Too often the problems recur think their mechanics do all they can to diagnose and solve problems. Too often the problems recur More

by Steve Verified Customer Verified Customer

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Brought car in for repair. Service was fast, friendly and accurate. Turnaround was quick. Would recommend to any one in the area for maintenance needs accurate. Turnaround was quick. Would recommend to any one in the area for maintenance needs More

by Doug Verified Customer Verified Customer

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Lucy was more than accommodating, great to work with,Very informative, And always kept me in the loop of what was going on with my car. Great people do great work. informative, And always kept me in the loop of what was going on with my car. Great people do great work. More

by Hjwasil Verified Customer Verified Customer

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Lucy did a great job working with me for a service appointment on my bmw x5! Excellent customer service. She has very quick and polite. Would highly recommend. appointment on my bmw x5! Excellent customer service. She has very quick and polite. Would highly recommend. More

by JCIRILLO Verified Customer Verified Customer

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All went well. General maintenance was done to the car Social distancing inside waiting area is good very nice service thank you Art Cooper Nancy Hayes Social distancing inside waiting area is good very nice service thank you Art Cooper Nancy Hayes More

by A.COOPER Verified Customer Verified Customer

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Lucy was great and super funny !! She was to the point gave me some Good advise and got my car a much need wash I left happy !! gave me some Good advise and got my car a much need wash I left happy !! More

by STEPHENB34 Verified Customer Verified Customer

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