Lucy Aguilar | Page 95

Appointment was quick. The video that is showing the issue was great way explaining it. Gave me the $$$ estimate and time to fix it. Parts were ordered timely. Very professional skillful team. Thanks issue was great way explaining it. Gave me the $$$ estimate and time to fix it. Parts were ordered timely. Very professional skillful team. Thanks to Lucy and her team. More

by SHDRUY Verified Customer Verified Customer

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Lucy & the service crew were fantastic to work with! Had a few hiccups as this was my 1st visit here but all resolved immediately. Def coming back! a few hiccups as this was my 1st visit here but all resolved immediately. Def coming back! More

by TODM1 Verified Customer Verified Customer

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Lucy did a great job taking care of what needed to done to my car. Service was efficient and the wait was not very long to my car. Service was efficient and the wait was not very long More

by MIKEEYES Verified Customer Verified Customer

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I was very pleased with the service given my BMW. Lucy was very competent and everything went smoothly from start to finish. This was my first visit to this dealership. was very competent and everything went smoothly from start to finish. This was my first visit to this dealership. More

by GHL Verified Customer Verified Customer

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Lucy was great, she kept me informed and exceed the the expectation. I will be back. She represents nthe brand very well. Very efficient and knowledgeable of her job. expectation. I will be back. She represents nthe brand very well. Very efficient and knowledgeable of her job. More

by LPEREYRA63 Verified Customer Verified Customer

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I received excellent service from Luz Aguilar and the maintenance team. I especially appreciated the offer of a loaner car and the video tour of the repair issue and expected repairs. The team fixed my v maintenance team. I especially appreciated the offer of a loaner car and the video tour of the repair issue and expected repairs. The team fixed my vehicle in record time and at expected cost—many thanks. More

by Jeanne Verified Customer Verified Customer

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Great job done by the team. Took care of my concerns especially the rattle I was experiencing. I liked the video that you sent about the work done. especially the rattle I was experiencing. I liked the video that you sent about the work done. More

by SEANBRENNAN32003 Verified Customer Verified Customer

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Very accommodating! Did a beautiful car wash after the service was completed! No issues with the care of the car while the work was being completed! service was completed! No issues with the care of the car while the work was being completed! More

by JAMESKANTOR Verified Customer Verified Customer

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Was very happy with my visit. Lucy did an excellent job taking care of my needs and resolving issues with car. She was very attentive and professional. taking care of my needs and resolving issues with car. She was very attentive and professional. More

by BIRITRADE Verified Customer Verified Customer

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Very confusing for first visit to service— lot of people. But no one was welcoming or giving clear directions— also do not like waiting for my assigned person. Would be very nice to have one person to deal But no one was welcoming or giving clear directions— also do not like waiting for my assigned person. Would be very nice to have one person to deal with from start to finish. Was not a pleasant experience More

by S. V. Stam Verified Customer Verified Customer

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