Luis Castilla | Page 12
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
149 Reviews
Write a Review149 Reviews of Luis Castilla
August 13, 2019
Awesome customer service I was looking for something a little bit big with the family growing and all. So I contacted Luis and he found something in my price range with plenty I was looking for something a little bit big with the family growing and all. So I contacted Luis and he found something in my price range with plenty of room for the family and I couldn't be happier. So grateful how they treated me and the deal I got glad to do business with them and I am a customer for life. They are the best in the business hands down can't be beat they find the deal. More
Other Employees Tagged: Michaelangelo Kiehn
August 13, 2019
Excellent! Best place to get the best rates! Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota. I did not have the best credit and just came out of a bankruptcy where I was purchased a vehicle. They were able to get me into a 2014 focus ST with $1000 down and at a 5.24 interest rate while still having a 2nd auto. Amazing place and they can do amazing things with getting people financed. More
Other Employees Tagged: David Short , Andrew Heinemann, Richard Skordas
August 10, 2019
Great Very helpful and informative. Knew what they were talking about and did not just try to sell me something he listened to what I wanted and provided op Very helpful and informative. Knew what they were talking about and did not just try to sell me something he listened to what I wanted and provided options. More
July 27, 2019
Dream car! We saw the car as we were pulling into the parking lot to test drive some 4runners! The staff was so helpful and supportive! They were super excited f We saw the car as we were pulling into the parking lot to test drive some 4runners! The staff was so helpful and supportive! They were super excited for me as I purchased my dream car!! More
Other Employees Tagged: Austin Cunningham, Ron Girkins
July 10, 2019
Amazing They really do help you get a car you want they make you feel right at home the best dealer ship ever been to I really recommend them They really do help you get a car you want they make you feel right at home the best dealer ship ever been to I really recommend them More
Other Employees Tagged: Mike McCollum, Nick Siebert
June 29, 2019
I couldn’t be happier with my experience! From the moment I contacted Luis he was dedicated to finding me my dream vehicle. I had very specific criteria and very specific vehicles in mind. Lui From the moment I contacted Luis he was dedicated to finding me my dream vehicle. I had very specific criteria and very specific vehicles in mind. Luis was always available to answer questions. He went back and forth between the three dealerships numerous times to take photos for me and sent me numerous specs. He is a true professional and was confident from day one that he would find me my dream car. Luis lived up to that and more and I drove off the lot with my dream car within a week of beginning my search. Michaelangelo in sales and Richard in finance competed my dream team. They were also extremely professional, personable. I was treated like part of the family, not a transaction. When I’m ready to upgrade again I will be back to Luis and the team at LHM. Thank you so much gentlemen! More
Other Employees Tagged: Michaelangelo Kiehn, Richard Skordas
June 23, 2019
Customer service Walked me through the whole process, answered questions that poped up. They are friendly and relatable. Helpes me get in my new car. Their awsome. Walked me through the whole process, answered questions that poped up. They are friendly and relatable. Helpes me get in my new car. Their awsome. More
Other Employees Tagged: Ryan Chang, Tyson Holley
June 22, 2019
Wonderful buying experience I worked with Louise, Austin and Andrew today and had such a wonderful experience with each of them. Louise was super accommodating and made sure I g I worked with Louise, Austin and Andrew today and had such a wonderful experience with each of them. Louise was super accommodating and made sure I got all the customizations I wanted within my budget. He was also authentic and friendly. Austin did a great job explaining my warranty options and making sure I fully understood each feature, plus he respected my budget. Andrew took about 45 minutes to patiently go through all of the featurea of my new pick-up. This is my second great experience with LHM Spokane. Thanks guys! More
Other Employees Tagged: Joey Beamer, Austin Cunningham, Andrew Heinemann
June 19, 2019
No bull Ryan Chang replied to my email quickly and worked with me mainly thru email and text. Gave the best trade amount and found the exact new awd prius i Ryan Chang replied to my email quickly and worked with me mainly thru email and text. Gave the best trade amount and found the exact new awd prius i was looking for . I am very happy with the customer service and would recommend them. More
Other Employees Tagged: Ryan Chang, Austin Cunningham
May 31, 2019
Almost didn't feel like I was at a dealership! Luis and his team made buying my car so easy and stress free I didn't feel like I was at a car dealership at all. You really can't beat a team that is Luis and his team made buying my car so easy and stress free I didn't feel like I was at a car dealership at all. You really can't beat a team that is so dedicated to getting you exactly what you want at the best price possible. They will do EVERYTHING they can to make it happen as quickly as possible. Thank you Michaelangelo, Tyson, and Luis for not only making my day but making my birthday a special one! More
Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn

