Luis Castilla | Page 12
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
View more specialties & trainings135 Reviews
Write a Review135 Reviews of Luis Castilla
April 27, 2019
Feels Like Family From the moment I walked into the dealership, I was warmly greeted, made to feel welcomed and very much at home. Luis Castilla walked me through the e From the moment I walked into the dealership, I was warmly greeted, made to feel welcomed and very much at home. Luis Castilla walked me through the entire process with an attitude that shows true passion for his job and genuine concern for his customer. He treated me as though I were a member of his family. He was very supportive and nurturing and even educated me along the way with very helpful, solid advice on how to become more financially fit. Nick Siebert continues to support me even after the sale with the offer of private tutoring, helping me become more technology savvy now that I have a new, upgraded vehicle. The day after the sale I came back to tie up a couple loose ends only to find that the entire team of employees had just returned from a full morning of community service for the Salvation Army! I was very impressed! I want to thank Larry H Miller Toyota for your outstanding customer service and your commitment to our community! In me, you have made a customer for life!?? More
Other Employees Tagged: Nick Siebert
April 21, 2019
Hands down THE best! THE best experience buying a car no doubt. Patient, kind, and treat you like family! Won’t go anywhere else! They have your best interest from the sta THE best experience buying a car no doubt. Patient, kind, and treat you like family! Won’t go anywhere else! They have your best interest from the start, and that is their ONLY concern. More
Other Employees Tagged: Ryan Chang
April 19, 2019
Very professional and enjoyable experience. A truly outstanding buying experience!! All of the staff at Larry h Miller Toyota in downtown spokane were great to work with. They made the whole pro A truly outstanding buying experience!! All of the staff at Larry h Miller Toyota in downtown spokane were great to work with. They made the whole process easy and exciting! More
Other Employees Tagged: David Short, Steve Styren , Austin Cunningham, Tyson Holley, Brittany McLean
March 19, 2019
Amazing, fun, and fresh. Had an amazing expirence with a member of LHM Alejo Moreno. He went over and beyond to help us get out of our old car and Into a more reliable family Had an amazing expirence with a member of LHM Alejo Moreno. He went over and beyond to help us get out of our old car and Into a more reliable family car. We are very happy with the service we got from all departments and we will be back in the future for other purchases. More
Other Employees Tagged: Tyson Holley, Alejo Moreno, Aleesha Lawson
March 18, 2019
Good Experience. Ryan Chang did a great job helping me find the right truck and then getting it all set up for me—Professional and friendly. Highly recommend getting R Ryan Chang did a great job helping me find the right truck and then getting it all set up for me—Professional and friendly. Highly recommend getting Ryan to make buying as easy as it can be. More
Other Employees Tagged: Ryan Chang
March 18, 2019
Economical vehicle purchase. I received great customer service. Relaxed and yet professional from the moment I walked in the door. Direct and patient and took a genuine intere I received great customer service. Relaxed and yet professional from the moment I walked in the door. Direct and patient and took a genuine interest in me, and what my needs were concerning investing in a new vehicle. Highly recommend this dealership. More
Other Employees Tagged: Alejo Moreno, Richard Skordas
March 09, 2019
2019 rav! Great experience leasing my new rav 4 from LHM Toyota. This is the first time we worked with Luis and Michelangelo. I was initially apprehensive to l Great experience leasing my new rav 4 from LHM Toyota. This is the first time we worked with Luis and Michelangelo. I was initially apprehensive to look on the lot because of bad experiences in the past buying from a different dealership. I’m so glad we decided to look though. They destroyed any stereotypes of car sales people you can think of. They were patient with all of my questions and explained to my wife and I how all of the gadgets and safety sensors worked. Transparent with each step in the car buying process, appraising my trade in as well as how they came to the figure they did. It’s hard to find sales professionals that are as good as these guys. When it comes down to it they pass the grandma test. Would I send my grandma to buy from them? I certainly would. More
Other Employees Tagged: Michaelangelo Kiehn
March 09, 2019
Great team to work with I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with th I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with them! More
Other Employees Tagged: David Short, Steve Styren, Nick Siebert , Tyson Holley, Michaelangelo Kiehn, Justin Kim, Alejo Moreno
March 09, 2019
Got new van They had exactly what I wanted and was looking for. GREAT customer service. You guys are awesome! 💯🤗 All the staff is very friendly and helpful. They had exactly what I wanted and was looking for. GREAT customer service. You guys are awesome! 💯🤗 All the staff is very friendly and helpful. Thanks again More
Other Employees Tagged: Michaelangelo Kiehn
March 08, 2019
un buen chico Luis me cuidó muy bien y mis necesidades! Definitivamente voy a volver. La experiencia de compra de coches fue uno de los mejores que he tenido. Inclu Luis me cuidó muy bien y mis necesidades! Definitivamente voy a volver. La experiencia de compra de coches fue uno de los mejores que he tenido. Incluso se ofreció a comprar mi almuerzo More
Other Employees Tagged: David Short