Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane
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Luis Castilla | Page 12

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

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4.7
135 Reviews

Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 7 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.7

135 Reviews

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135 Reviews of Luis Castilla

April 27, 2019

Dealership Rating
Employee Rating

Feels Like Family From the moment I walked into the dealership, I was warmly greeted, made to feel welcomed and very much at home. Luis Castilla walked me through the e More

by Rebecca Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

Apr 29, 2019

Findlay Downtown Toyota Spokane responded

Hello! Thank you for coming to see us. We enjoyed having you at the dealership. It was a pleasure assisting you in your search for a new car. Should you need anything else down the road, please let us know. Have a great day! - Dave Short, General Manager

April 21, 2019

Dealership Rating
Employee Rating

Hands down THE best! THE best experience buying a car no doubt. Patient, kind, and treat you like family! Won’t go anywhere else! They have your best interest from the sta More

by RCerenzia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Apr 22, 2019

Findlay Downtown Toyota Spokane responded

Thank you for the great recommendation! We were happy to provide a top-notch dealership experience. Feel free to reach out if there's anything else that we can do for you! - Dave Short, General Manager

April 19, 2019

Dealership Rating
Employee Rating

Very professional and enjoyable experience. A truly outstanding buying experience!! All of the staff at Larry h Miller Toyota in downtown spokane were great to work with. They made the whole pro More

by Bartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short, Steve Styren , Austin Cunningham, Tyson Holley, Brittany McLean

Apr 19, 2019

Findlay Downtown Toyota Spokane responded

Thank you for coming to see us! We hope to work with you again down the road. Have a great day! - Dave Short, General Manager

March 19, 2019

Dealership Rating
Employee Rating

Amazing, fun, and fresh. Had an amazing expirence with a member of LHM Alejo Moreno. He went over and beyond to help us get out of our old car and Into a more reliable family More

by AlexaZavala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Alejo Moreno, Aleesha Lawson

Mar 19, 2019

Findlay Downtown Toyota Spokane responded

Thank you for coming in, Alexa! It was our pleasure to help you and your family get into a great new reliable vehicle. We hope to work with you again in the future! - Dave Short, General Manager

March 18, 2019

Dealership Rating
Employee Rating

Good Experience. Ryan Chang did a great job helping me find the right truck and then getting it all set up for me—Professional and friendly. Highly recommend getting R More

by Jimoeba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Mar 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for coming in! Ryan and the team were happy to assist you however possible. Congratulations on your new truck! We hope to work with you again in the future. - Dave Short, General Manager

March 18, 2019

Dealership Rating
Employee Rating

Economical vehicle purchase. I received great customer service. Relaxed and yet professional from the moment I walked in the door. Direct and patient and took a genuine intere More

by atfgym175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alejo Moreno, Richard Skordas

Mar 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for that positive review! We were happy to provide a top-notch dealership experience. If there is anything else that we can do for you, then please let us know! - Dave Short, General Manager

March 09, 2019

Dealership Rating
Employee Rating

2019 rav! Great experience leasing my new rav 4 from LHM Toyota. This is the first time we worked with Luis and Michelangelo. I was initially apprehensive to l More

by Kparkons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

We are honored to have passed the grandma test! Luis and Michelangelo were happy to make your dealership experience excellent. Congratulations again on your 2019 RAV4! If there is anything else we can do for you, or if you have any other questions, please don't hesitate to let us know! - Dave Short, General Manager

March 09, 2019

Dealership Rating
Employee Rating

Great team to work with I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with th More

by Keefe5253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short, Steve Styren, Nick Siebert , Tyson Holley, Michaelangelo Kiehn, Justin Kim, Alejo Moreno

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your kind recommendation! Luis and the team were happy to assist you however possible. We hope you have a great week! - Dave Short, General Manager

March 09, 2019

Dealership Rating
Employee Rating

Got new van They had exactly what I wanted and was looking for. GREAT customer service. You guys are awesome! 💯🤗 All the staff is very friendly and helpful. More

by Lovealways1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your excellent review! It's easy to provide great customer service when we get to work with great customers like yourself. We hope you'll come back again soon if there's anything else that we can do for you! - Dave Short, General Manager

March 08, 2019

Dealership Rating
Employee Rating

un buen chico Luis me cuidó muy bien y mis necesidades! Definitivamente voy a volver. La experiencia de compra de coches fue uno de los mejores que he tenido. Inclu More

by hectorbigballer1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short

Mar 08, 2019

Findlay Downtown Toyota Spokane responded

¡Gracias por su visita! Que tenga gran día. - Dave Short, General Manager

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