Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 12

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

August 13, 2019

Dealership Rating
Employee Rating

Awesome customer service I was looking for something a little bit big with the family growing and all. So I contacted Luis and he found something in my price range with plenty More

by Djamerico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Aug 13, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your positive recommendation! Please let us know if there’s anything else that Luis or the team can do for you or your family in the future. Congratulations again on your new vehicle!- Dave Short, General Manager

August 13, 2019

Dealership Rating
Employee Rating

Excellent! Best place to get the best rates! Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota More

by Dan Watrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short , Andrew Heinemann, Richard Skordas

Aug 13, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you, Dan! We were happy to assist you however possible, no matter your credit situation. We appreciate your excellent review and hope to work with you again soon. - Dave Short, General Manager

August 10, 2019

Dealership Rating
Employee Rating

Great Very helpful and informative. Knew what they were talking about and did not just try to sell me something he listened to what I wanted and provided op More

by Mlll3535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Dave Short, General Manager

July 27, 2019

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Employee Rating

Dream car! We saw the car as we were pulling into the parking lot to test drive some 4runners! The staff was so helpful and supportive! They were super excited f More

by helbling1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham, Ron Girkins

Jul 30, 2019

Findlay Downtown Toyota Spokane responded

Thanks for stopping by the dealership! It was a pleasure working with you. Enjoy your new ride! - Dave Short, General Manager

July 10, 2019

Dealership Rating
Employee Rating

Amazing They really do help you get a car you want they make you feel right at home the best dealer ship ever been to I really recommend them More

by David88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike McCollum, Nick Siebert

Jul 10, 2019

Findlay Downtown Toyota Spokane responded

Thank you for the review! We appreciate your recommendation. Have a wonderful day! - Dave Short, General Manager

June 29, 2019

Dealership Rating
Employee Rating

I couldn’t be happier with my experience! From the moment I contacted Luis he was dedicated to finding me my dream vehicle. I had very specific criteria and very specific vehicles in mind. Lui More

by MeliC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn, Richard Skordas

Jun 29, 2019

Findlay Downtown Toyota Spokane responded

Thank you again for giving me and the team an opportunity to assist you. What we are dedicated to do on every purchase and to truly give you exceptional service. Luis castilla Sales manager

June 23, 2019

Dealership Rating
Employee Rating

Customer service Walked me through the whole process, answered questions that poped up. They are friendly and relatable. Helpes me get in my new car. Their awsome. More

by Young girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Tyson Holley

Jun 24, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. Congratulations again on your new vehicle - Dave Short, General Manager

June 22, 2019

Dealership Rating
Employee Rating

Wonderful buying experience I worked with Louise, Austin and Andrew today and had such a wonderful experience with each of them. Louise was super accommodating and made sure I g More

by Tlessard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Beamer, Austin Cunningham, Andrew Heinemann

Jun 24, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing Larry H. Miller Downtown Toyota Spokane! It was no problem at all to help you find your perfect vehicle and to ensure you understood all of the financing paperwork. Our team was happy to assist you however possible. Come back soon if there’s anything else we can assist you with! - Dave Short, General Manager

June 19, 2019

Dealership Rating
Employee Rating

No bull Ryan Chang replied to my email quickly and worked with me mainly thru email and text. Gave the best trade amount and found the exact new awd prius i More

by jsmith270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Austin Cunningham

Jun 19, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! Ryan and the team appreciate your excellent review and hope to work with you and your new Prius again soon. Have a great day! - Dave Short, General Manager

May 31, 2019

Dealership Rating
Employee Rating

Almost didn't feel like I was at a dealership! Luis and his team made buying my car so easy and stress free I didn't feel like I was at a car dealership at all. You really can't beat a team that is More

by KVanell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn

Jun 03, 2019

Findlay Downtown Toyota Spokane responded

Thank you for the great review! It was a pleasure having you at the dealership. We hope that the rest of your birthday was fantastic! - Dave Short, General Manager

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