Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane
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Luis Castilla | Page 13

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

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4.7
135 Reviews

Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 7 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.7

135 Reviews

Write a Review

135 Reviews of Luis Castilla

March 04, 2019

Dealership Rating
Employee Rating

Best Dealership Ever!! LMT was so Amazing, they exceeded my expectations and truly went above and beyond to assure that I received the best deal possible. MichaelAngelo from More

by JaramFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 05, 2019

Findlay Downtown Toyota Spokane responded

I am happy to see that you enjoyed your visit to our dealership! We appreciate you for taking the time to leave us this great review! Please let us know if we can be of further assistance down the road. Enjoy your new ride! - Dave Short, General Manager

February 23, 2019

Dealership Rating
Employee Rating

Made sure I was satisfied!!!! Michaelangelo, Alejo, Austin plus everyone else were super helpful. Super nice AND super understanding. They all took their time and made sure I drove More

by Shelbyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham, Michaelangelo Kiehn, Alejo Moreno

Feb 26, 2019

Findlay Downtown Toyota Spokane responded

Thank you for that excellent review, Shelby! Our team was happy to assist you however possible. We were thrilled to find you an excellent vehicle for a price you were comfortable with. We hope to work with you again in the future! - Dave Short, General Manager

February 18, 2019

Dealership Rating
Employee Rating

Fabulous everytime I go there Wonderful employees and Experience. Highly recommend Alejo, Luis and Ron they are all great salespeople. Would definitely work with these guys again More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Alejo Moreno

Feb 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for that excellent review! We'll be certain to pass your kind words onto our fantastic sales team. We hope to work with you again in the future! - Dave Short, General Manager

January 27, 2019

Dealership Rating
Employee Rating

Always a pleasure! My family has purchased a few Toyota’s from the Larry H Miller team and have loved each experience. They always asked what I wanted and never pushed w More

by HankD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Matt Turner

Jan 28, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your continued support, Hank! It's always great to hear that our return customers are still having such fantastic experiences with our teams. We'll be certain to pass your kind words onto our team! If there's anything else that we can do for you, please let us know. We hope to see you again soon! - Randy Price, General Manager

January 24, 2019

Dealership Rating
Employee Rating

Pleasant Ryan Chang was very helpful and worked hard to find a car I liked enough to buy. His humor and friendly nature make me feel comfortable. More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Chaparro , Ryan Chang, Tyson Holley, Jeff Stietz

Jan 24, 2019

Findlay Downtown Toyota Spokane responded

That's great to hear! Thank you so much for leaving that kind review. Ryan and the team will be happy to help you out again if there's anything else you need. - Randy Price, General Manager

January 21, 2019

Dealership Rating
Employee Rating

Team work make dreams work I began this journey with Michel Angilo. I had been turned down many times trying to get the opportunity to build my credit. Mr. Angelo and his team m More

by PNut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Michaelangelo Kiehn

Jan 22, 2019

Findlay Downtown Toyota Spokane responded

Thank you for coming in and congratulations on the new car! Michaelangelo and the team were happy to give you the chance to build your credit and own a great new car. We agree wholeheartedly that teamwork is the key to offering a great experience for all of our customers so we're glad you got to work with so many fantastic members of the team. If there's anything else that can do for you, please don't hesitate to let us know! - Randy Price, General Manager

January 19, 2019

Dealership Rating
Employee Rating

100% wholly satisfied My wife's and my experience was an amazing, outstanding experience. Our best thus far at any dealership. The entire staff worked very hard to get us t More

by JenRob01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Carlson, Austin Cunningham, Michaelangelo Kiehn

Jan 22, 2019

Findlay Downtown Toyota Spokane responded

We're so glad that you and your wife chose Larry H. Miller Downtown Toyota Spokane! It was our teams pleasure to make your experience with us exceptional. There's nothing we love more than hearing our customers felt cared for and got the vehicle they were looking at for a great deal. If there is anything else that our team can do for you, please don't hesitate to let us know! - Randy Price, General Manager

January 04, 2019

Dealership Rating
Employee Rating

Luis and Nick are rock solid I have bought several cars from Luis and Nick and every time I am thoroughly impressed with the customer service I receive. Luis knows exactly what I More

by Shanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

Jan 04, 2019

Findlay Downtown Toyota Spokane responded

Shanie, I am thrilled to read that Luis has been able to work his magic to exceed your expectations every time you come in. Thank you for this wonderful review. If you should ever be in need of anything in the future, do not hesitate to let Luis, Nick, and our team know. - Scott Brewer, General Manager

December 24, 2018

Dealership Rating
Employee Rating

Luis and Michalangelo provide Awesome Service My 2019 Sienna was totaled on Thursday. Got ahold of Luis and Michalangelo same day and they got me into a new one same day! More

by Spokaneman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn

Dec 24, 2018

Findlay Downtown Toyota Spokane responded

Thank you for your positive review! We were glad to help you through such a frustrating situation. We hope your weekend improved! Let us know if there's anything else we can do to assist you. - Scott Brewer, General Manager

December 24, 2018

Dealership Rating
Employee Rating

Luis is amazing! Luis made buying a vehicle an incredibly easy and enjoyable experience! He put our needs and time ahead of all else. Truly a great experience... I l More

by Jjandjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2018

Findlay Downtown Toyota Spokane responded

Thank you so much for your positive review! I'm sure it was Luis' honor to work with such an awesome couple. It's important to remember that we couldn't have the best customer service around if we didn't have the best customers around, like you two. If there's anything else that Luis or the team can help you out with, just let us know! - Scott Brewer, General Manager

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