Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane
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Luis Castilla | Page 14

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

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4.7
135 Reviews

Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 7 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.7

135 Reviews

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135 Reviews of Luis Castilla

December 17, 2018

Dealership Rating
Employee Rating

Nothing like it When we went car shopping, we had specific needs based on what we were approved for, and our current financial situation. Luis went out of his way to More

by Ak Zag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham

Dec 17, 2018

Findlay Downtown Toyota Spokane responded

It is wonderful to hear that Luis went out of his way to make sure your needs were met! Thank you for choosing to come see our team and leaving us such a fantastic review. If you should need anything in the future, be sure to let us know. - Scott Brewer, General Manager

December 06, 2018

Dealership Rating
Employee Rating

Easiest quickest laid back purchase I have purchased multiple cars from multiple dealerships and NONE of my experiences were as easy going and helpful as my recent purchase of a Tundra t More

by Thelgesen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham, Tiffany Simonsen

Dec 06, 2018

Findlay Downtown Toyota Spokane responded

Congratulations on the purchase of your Tundra, Taytum! I am so glad to know that Luis and Tiffany looked after you so well during your time with us. Thank you for choosing to come see our team and we truly appreciate your kind recommendation. Do not hesitate to let us know if you should need anything down the road. - Scott Brewer, General Manager

November 11, 2018

Dealership Rating
Employee Rating

Everyone at Toyota made me feel at home My very first brand new truck and I'm blessed to have the pleasure to work with Luis, he was very nice, made sure I was taken care of and made me fee More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Styren, Nick Siebert , Aaron Buchanon, Austin Cunningham

Nov 12, 2018

Findlay Downtown Toyota Spokane responded

Veronica, congratulations on purchasing your very first brand new truck! I am so happy to hear that our team could help you enjoy your experience with us and take care of you so well. Thank you for this glowing review. If you need anything moving forward, do not hesitate to let us know. - Scott Brewer, General Manager

October 17, 2018

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Employee Rating

Nate Wood is amazing!!! I’ve purchased many cars in the last 30 years and I will say without a doubt this was the best experience I’ve ever had in doing so. My issues were a More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Nate Wood

Oct 17, 2018

Findlay Downtown Toyota Spokane responded

Nicole, it is a joy to learn that Nate and Tyson were able to help you to truly enjoy your purchasing experience with us. Thank you for this terrific review. If our team can do anything more for you, be sure to let us know. We will look forward to assisting you again in the future .- Scott Brewer, General Manager

October 14, 2018

Dealership Rating
Employee Rating

Above and Beyond! Luis will do anything and everything he can to serve his customers! It is hard to find customer service as amazing as he proves. As a whole, this deal More

by thankful001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Oct 15, 2018

Findlay Downtown Toyota Spokane responded

I am so happy to read that Luis went above and beyond to make sure you were taken care of. Thank you for your amazing review and for your kind recommendation! If you need anything down the road, be sure to let us know. - Scott Brewer, General Manager

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