Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 14

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

March 09, 2019

Dealership Rating
Employee Rating

2019 rav! Great experience leasing my new rav 4 from LHM Toyota. This is the first time we worked with Luis and Michelangelo. I was initially apprehensive to l More

by Kparkons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

We are honored to have passed the grandma test! Luis and Michelangelo were happy to make your dealership experience excellent. Congratulations again on your 2019 RAV4! If there is anything else we can do for you, or if you have any other questions, please don't hesitate to let us know! - Dave Short, General Manager

March 09, 2019

Dealership Rating
Employee Rating

Got new van They had exactly what I wanted and was looking for. GREAT customer service. You guys are awesome! 💯🤗 All the staff is very friendly and helpful. More

by Lovealways1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your excellent review! It's easy to provide great customer service when we get to work with great customers like yourself. We hope you'll come back again soon if there's anything else that we can do for you! - Dave Short, General Manager

March 09, 2019

Dealership Rating
Employee Rating

Great team to work with I love working with Luis and his team! They’re a fun team that loves what they do! I highly recommend that you make your next vehicle purchase with th More

by Keefe5253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short, Nick Siebert , Tyson Holley, Michaelangelo Kiehn, Justin Kim, Alejo Moreno, Steve Styren

Mar 12, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your kind recommendation! Luis and the team were happy to assist you however possible. We hope you have a great week! - Dave Short, General Manager

March 08, 2019

Dealership Rating
Employee Rating

un buen chico Luis me cuidó muy bien y mis necesidades! Definitivamente voy a volver. La experiencia de compra de coches fue uno de los mejores que he tenido. Inclu More

by hectorbigballer1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Short

Mar 08, 2019

Findlay Downtown Toyota Spokane responded

¡Gracias por su visita! Que tenga gran día. - Dave Short, General Manager

March 04, 2019

Dealership Rating
Employee Rating

Best Dealership Ever!! LMT was so Amazing, they exceeded my expectations and truly went above and beyond to assure that I received the best deal possible. MichaelAngelo from More

by JaramFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michaelangelo Kiehn

Mar 05, 2019

Findlay Downtown Toyota Spokane responded

I am happy to see that you enjoyed your visit to our dealership! We appreciate you for taking the time to leave us this great review! Please let us know if we can be of further assistance down the road. Enjoy your new ride! - Dave Short, General Manager

February 23, 2019

Dealership Rating
Employee Rating

Made sure I was satisfied!!!! Michaelangelo, Alejo, Austin plus everyone else were super helpful. Super nice AND super understanding. They all took their time and made sure I drove More

by Shelbyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham, Michaelangelo Kiehn, Alejo Moreno

Feb 26, 2019

Findlay Downtown Toyota Spokane responded

Thank you for that excellent review, Shelby! Our team was happy to assist you however possible. We were thrilled to find you an excellent vehicle for a price you were comfortable with. We hope to work with you again in the future! - Dave Short, General Manager

February 18, 2019

Dealership Rating
Employee Rating

Fabulous everytime I go there Wonderful employees and Experience. Highly recommend Alejo, Luis and Ron they are all great salespeople. Would definitely work with these guys again More

by Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Alejo Moreno

Feb 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for that excellent review! We'll be certain to pass your kind words onto our fantastic sales team. We hope to work with you again in the future! - Dave Short, General Manager

January 27, 2019

Dealership Rating
Employee Rating

Always a pleasure! My family has purchased a few Toyota’s from the Larry H Miller team and have loved each experience. They always asked what I wanted and never pushed w More

by HankD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Matt Turner

Jan 28, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your continued support, Hank! It's always great to hear that our return customers are still having such fantastic experiences with our teams. We'll be certain to pass your kind words onto our team! If there's anything else that we can do for you, please let us know. We hope to see you again soon! - Randy Price, General Manager

January 24, 2019

Dealership Rating
Employee Rating

Pleasant Ryan Chang was very helpful and worked hard to find a car I liked enough to buy. His humor and friendly nature make me feel comfortable. More

by Mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Chaparro , Ryan Chang, Tyson Holley, Jeff Stietz

Jan 24, 2019

Findlay Downtown Toyota Spokane responded

That's great to hear! Thank you so much for leaving that kind review. Ryan and the team will be happy to help you out again if there's anything else you need. - Randy Price, General Manager

January 21, 2019

Dealership Rating
Employee Rating

Team work make dreams work I began this journey with Michel Angilo. I had been turned down many times trying to get the opportunity to build my credit. Mr. Angelo and his team m More

by PNut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Michaelangelo Kiehn

Jan 22, 2019

Findlay Downtown Toyota Spokane responded

Thank you for coming in and congratulations on the new car! Michaelangelo and the team were happy to give you the chance to build your credit and own a great new car. We agree wholeheartedly that teamwork is the key to offering a great experience for all of our customers so we're glad you got to work with so many fantastic members of the team. If there's anything else that can do for you, please don't hesitate to let us know! - Randy Price, General Manager

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