Luis Castilla | Page 14
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
View more specialties & trainings135 Reviews
Write a Review135 Reviews of Luis Castilla
December 17, 2018
Nothing like it When we went car shopping, we had specific needs based on what we were approved for, and our current financial situation. Luis went out of his way to When we went car shopping, we had specific needs based on what we were approved for, and our current financial situation. Luis went out of his way to search for a car that fit within our needs, and we ended up with not only a car we love, but a better deal than we could have ever hoped for. It's like nothing I've seen, or even heard of, from a dealer. Luis is the man! More
Other Employees Tagged: Austin Cunningham
December 06, 2018
Easiest quickest laid back purchase I have purchased multiple cars from multiple dealerships and NONE of my experiences were as easy going and helpful as my recent purchase of a Tundra t I have purchased multiple cars from multiple dealerships and NONE of my experiences were as easy going and helpful as my recent purchase of a Tundra through LHM with Luis and Tiffany. Both were so accommodating and friendly, neither were pushy or arrogant which is a breath of fresh air when going through a dealership. I am a car salesmans worst nightmare because of how high maintenance I am about vehicles and indecisive, these 2 handled this process phenomenally!!! There was no high pressure no cheesy sales tactics.. just what are you looking for, what's important to you, let's get searching. I am now a loyal LHM customer, great service, great prices, great product knowledge and great humor. This usal stressful process was fun and I will be telling and referring everyone car shopping to them! More
Other Employees Tagged: Austin Cunningham, Tiffany Simonsen
November 11, 2018
Everyone at Toyota made me feel at home My very first brand new truck and I'm blessed to have the pleasure to work with Luis, he was very nice, made sure I was taken care of and made me fee My very first brand new truck and I'm blessed to have the pleasure to work with Luis, he was very nice, made sure I was taken care of and made me feel right at home. Steve always had that big smile on his face and you could tell that he in general was just a positive happy person and enjoyed what he does for a living. Steve made sure my accessories on my truck were taken care of. Nick helped me with my tires and wheels and if he can deal with my indecisiveness I'm pretty sure he can deal with anyone. Lol. I'm just so happy with everyone there at Toyota, Austin was a pleasure, and so was Aaron. The biggest thing for me when I first meet people you either like them or you don't. I got along with everyone there, joking, laughing and that tops the cake which is a big thing for me. Thank you again and I highly recommend Larry Miller Toyota downtown spokane.... More
Other Employees Tagged: Steve Styren, Nick Siebert , Aaron Buchanon, Austin Cunningham
October 17, 2018
Nate Wood is amazing!!! I’ve purchased many cars in the last 30 years and I will say without a doubt this was the best experience I’ve ever had in doing so. My issues were a I’ve purchased many cars in the last 30 years and I will say without a doubt this was the best experience I’ve ever had in doing so. My issues were a lot messed up but Nate made this deal happen. He is professional, nice, funny and made one of my most hated things to do a great experience. Thank you so much to Nate and to Tyson for helping me get the best deal I could possibly get under difficult circumstances. You are the BEST!!! 😍 More
Other Employees Tagged: Tyson Holley, Nate Wood
October 14, 2018
Above and Beyond! Luis will do anything and everything he can to serve his customers! It is hard to find customer service as amazing as he proves. As a whole, this deal Luis will do anything and everything he can to serve his customers! It is hard to find customer service as amazing as he proves. As a whole, this dealership was great, they made buying a car a lot less stessful than it normally is! I would not hesitate to send all my friends and family there! More
Other Employees Tagged: Michaelangelo Kiehn