Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 4

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

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149 Reviews of Luis Castilla

November 16, 2022

Dealership Rating
Employee Rating

Prompt to respond, professional, great at follow through. I would want to buy every car through Luis. More

by Heather Mouilleseaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2022

Dealership Rating
Employee Rating

Luis is great! ! He treated us so well we’ve used him twice and plan to use him everyday we purchase a Toyota! More

by D. Fritzsche
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 16, 2022

Dealership Rating
Employee Rating

Best experience buying a car from Louis! Always super kind, truthful, and will make sure your happy! I’ve bought 2 cars and always refer everyone I know! The whole team made the process supe More

by Corrie.mcclelland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Alonzo

November 16, 2022

Dealership Rating
Employee Rating

I checked a few Toyota dealerships, and one of my good friends referred me over to Luis and said he would be able to find exactly what I was looking for. Luis did just that and found exactly what I needed More

by Nik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

November 16, 2022

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Employee Rating

Family friendly with knowledgeable staff. Everyone from the sales staff to the sales manager including the finance manager were all excellent and a pleasure to work with. More

by nic1-dug1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike McCollum

October 21, 2022

Dealership Rating
Employee Rating

Findlay Toyota Spokane, formerly Larry Miller Toyota, has been my go to auto dealership for the last 4 years. They are absolutely, without a doubt the best dealership I have ever dealt with. My wife and I ha More

by mrwit1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nathan Ogden

August 13, 2022

Dealership Rating
Employee Rating

The absolute best Dealership & Staff! ! Everyone worked together in perfect harmony to give us the experience! Will never go any place else again! We ended up purchasing a 22 Toyota Hyland More

by Candywarren713
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jovan Ruffin , Austin Cunningham, Steven

June 28, 2022

Dealership Rating
Employee Rating

I think that the service at Findlay has improved a 100%. Luis was excelllent to deal with. More

by xxxxx Two
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Tyson Holley

April 21, 2022

Dealership Rating
Employee Rating

I have been going to LHM Toyota for 13 years now. Luis and company are always on top of their game and provide excellent customer service. More

by isaacbucklin2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Tyson Holley

March 24, 2022

Dealership Rating
Employee Rating

He is awesome. Helped me get my dream truck. Fair price and he delivered on all promises. Easy transaction. More

by Kparkons
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert, Jared Wahl, Christopher Alonzo , Andrew Heinemann, Steve Styren

Mar 25, 2022

Findlay Downtown Toyota Spokane responded

Thank you for coming to visit us. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Dave Short, General Manager

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