25 Reviews
Write a Review25 Reviews of Luis Cruz
March 09, 2023
Kevin was very helpful and informative. He also answered all my questions.Luis was also friendly and they both have great customer service.i will tell all my friends to shop at Ford country He also answered all my questions.Luis was also friendly and they both have great customer service.i will tell all my friends to shop at Ford country More
Other Employees Tagged: Kevin Schwan
March 18, 2020
DO NOT BUY CERTIFIED PREOWNED FROM THEM! I bought a 2017 F150 3.5l eco boost less than a week ago and I have a consistent knocking sounds coming from the engine. It is so loud I can hear it over my music in F150 3.5l eco boost less than a week ago and I have a consistent knocking sounds coming from the engine. It is so loud I can hear it over my music inside the cab of the truck. I decided to take it in to get looked at.. long story short I was told the knocking is normal and they will not look into it any further until something breaks or I have a check engine light. So I’m left here with a vehicle I can’t stand to drive due to hearing the constant knocking sound every time I drive it. I also had one of their 2017 F-150 3.5l on the lot be started and warmed up to prove mine is noticeable louder, as the sale man agreed and stated that doesn’t sound good there is still nothing they are willing to do to help me. I will never buy from Ford or this branch again. This was my third ford and second from them, every time it’s been issues weather I bought brand new or “certified” used. Are they even checking the vehicles before being “certified” preowned? More
Other Employees Tagged: Dauda "D" Kamara
March 04, 2020
The car arrived 8 weeks earlier than expected and it is perfect. I was treated professionally from the time I stepped in the door to purchase the vehicle and that courtesy continued on until I drove it of perfect. I was treated professionally from the time I stepped in the door to purchase the vehicle and that courtesy continued on until I drove it off the lot. Frank is easy to work with and Ford Country stands behind their staff and vehicles. I wouldn't consider going anywhere else. More
Other Employees Tagged: Frank Luciano
February 22, 2020
Our Salesman, Bradley Wolfe, was the best; he was very patient with us and showed us many different trucks. He was knowledgeable and gave us room to breath while we looked around. No pressure, it was a p patient with us and showed us many different trucks. He was knowledgeable and gave us room to breath while we looked around. No pressure, it was a pleasant experience. More
Other Employees Tagged: Bradley Wolfe , Kenneth Chapman
December 07, 2019
2017 Mustang GT Great car for the price. Frank was an outstanding salesman and made the buying experience enjoyable. From sales to finance the process was simple and Great car for the price. Frank was an outstanding salesman and made the buying experience enjoyable. From sales to finance the process was simple and fast. Thanks, Bob More
Other Employees Tagged: Ed Armendariz, Frank Luciano, Brian Minor
December 04, 2019
The service at this dealership what's the worst. I've always drove Fords. Traded my car in and bought a Subaru Outback.fcuk ford always drove Fords. Traded my car in and bought a Subaru Outback.fcuk ford More
Other Employees Tagged: Kirsten Kaylor, Mario Hernandez
November 17, 2019
“Amazing “ No pressure, no hustle and honest. Honestly the best experience I’ve ever had at any dealership, Taking care of my needs and not theirs. Kevin listened to my needs then very calml Honestly the best experience I’ve ever had at any dealership, Taking care of my needs and not theirs. Kevin listened to my needs then very calmly and politely went out of his way to accommodate my work schedule. He found the best truck that not only fit my budget but had everything I was looking for and more. Even after the purchase, Ford Country is still helping me out. I would recommend anyone to Ford Country. A nice experience. Thank you Kevin !! 👍 More
Other Employees Tagged: Kevin Schwan, Brian Minor
November 01, 2019
16 Year Old Me Would Be So Happy Right Now My 2012 Ford Focus had a transmission mishap and I was stuck with only two options-- dump it or dump thousands into it. Kevin reached out to me about My 2012 Ford Focus had a transmission mishap and I was stuck with only two options-- dump it or dump thousands into it. Kevin reached out to me about trading my car in and we met up to look at my options. I have always wanted a VW Golf and Kevin helped me get the perfect one from his used lot. Perfectly in my budget too! More
Other Employees Tagged: Ed Armendariz , Kevin Clyde
October 04, 2019
Best experience ever. This was the best experience ever. Great selection of vehicles, no pressure from Chad and clear explanation of all the documents. Love our new Explore This was the best experience ever. Great selection of vehicles, no pressure from Chad and clear explanation of all the documents. Love our new Explorer. More
Other Employees Tagged: Chad Wellborn, Ed Armendariz
October 04, 2019
Smooth Transaction Frank Luciano made a easy sailing for us when we purchased a 2007 Toyota 4Runner from Ford Country. The car was serviced and detailed on our arrival Frank Luciano made a easy sailing for us when we purchased a 2007 Toyota 4Runner from Ford Country. The car was serviced and detailed on our arrival with all the paperwork ready inside for us the sign. Will highly recommend Frank, sales manager Luis and their team. More
Other Employees Tagged: Frank Luciano