Luis Duran | Page 39

Impressed with Luis and Luke! Luis was awesome! Not pushy and took his time with us. Answered our questions and was very professional! When we met with Luke to go over the lease Luis was awesome! Not pushy and took his time with us. Answered our questions and was very professional! When we met with Luke to go over the lease paperwork he was very helpful and answered any questions we had. This is our second car from this dealership, and they have always treated us wonderfully. Thank You! More

by JKLAN Verified Customer Verified Customer

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Purchased 2016 vehical Luis helped up, very personable, knowledgeable, Alex, financial guy-great! No pressure, I knew what I wanted, and Luis did the rest. Alex, superb in Luis helped up, very personable, knowledgeable, Alex, financial guy-great! No pressure, I knew what I wanted, and Luis did the rest. Alex, superb in finance. I am not associated with any dealership or service center. More

by TRCHRISTO2768 Verified Customer Verified Customer

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Best Car/vehcile Dealership EVER!! I am in complete awe of the outstanding, genuine, and exceptional customer service I received at Luther Bloomington Hyundai. The customer service I r I am in complete awe of the outstanding, genuine, and exceptional customer service I received at Luther Bloomington Hyundai. The customer service I received is by far the best I have ever had in a vehicle buying experience. The fact is that this 'WHOLE' dealership collaborates as a team and everyone in this dealership exhumes customer service at a level that is far superior than I have ever witnessed before. Upon my arrival I was greeted at the door and was delivered and introduced to Romelo who I have been talking on line with since February. Romelo gave me a great deal on a new Genesis and was a complete pleasure to work with! In addition to Romelo's expertise what also sold me was the complete car buying experience with this dealership, no pressure, no hassle, and honesty....... yes I said honesty, and it came from the used car Domestic Manager that gave me a great price for my trade-in, equal to NADA and Kelly Blue book value! Alex in finance was outstanding and Alex the General Manager came and thanked me for the purchase as well. The other sales personnel that I conversed with that day while visiting were also very receptive and also excellent connoisseur's of customer service. The discounts (Veteran) I received, the extended warranty package and all the perks were incredible. This dealership is decades ahead of the competition in customer service in so many ways, a concierge service for maintenance? Yes, they come to you, grab your car, give you a loaner and then deliver your completed car back to you. Unbelievable. I have told about 20 people about my experience already and I just the bought the car yesterday. Now my wife wants to buy from the dealership as well. The power of Excellent Customer service is back and Hyundai Luther in Bloomington is leading the way!! More

by bbwagner Verified Customer Verified Customer

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Efficient and Friendly Our shopping experience was good. They are fast, friendly and willing to work with us to get our price where we needed it to be. Our shopping experience was good. They are fast, friendly and willing to work with us to get our price where we needed it to be. More

by ANDREW.ABERCROMBIE88 Verified Customer Verified Customer

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Kind, transparent, and very personable The atmosphere is very welcoming and every employee is knowledgeable and willing to meet your needs. They were willing to listen and answer all of my The atmosphere is very welcoming and every employee is knowledgeable and willing to meet your needs. They were willing to listen and answer all of my questions in a professional manner. More

by CHEYENNE.SAUKE Verified Customer Verified Customer

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Very friendly staff! Felt no pressure! I have always been impressed with this dealership. They are fair with there pricing and provide excellent service! This is my second Hyundai I've ow I have always been impressed with this dealership. They are fair with there pricing and provide excellent service! This is my second Hyundai I've owned and will keep coming back. They made my purchase less stressful by being patient while I made my decision. A special shout out to Luis and Alex! More

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Friendly Professional sales persons Luis and Romelo were very professional during the whole process of buying the car.They answered all my questions a about the car. Alex helped with all Luis and Romelo were very professional during the whole process of buying the car.They answered all my questions a about the car. Alex helped with all the paper processing. I wo 'nt hesitate to recommendate Luis and Romelo to see if anybody buying a car from Luther Bllomington Hyundai Mn. More

by I.AHMED.PE Verified Customer Verified Customer

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Service and sales were both good. Knowledgable and informatv Reasonable time and comfort for work done. Service was good. They were informative and helpful with all my questions and concerns. Also a friendly atm Reasonable time and comfort for work done. Service was good. They were informative and helpful with all my questions and concerns. Also a friendly atmosphere. More

by GFIFAREK Verified Customer Verified Customer

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Bluelink had not been working since delivery of the vehicle. After multiple calls to Bluelink they determined that I needed to make an appointment to have th had not been working since delivery of the vehicle. After multiple calls to Bluelink they determined that I needed to make an appointment to have the head unit reset. More

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My Needs More Then Met Luis has a natural ability to help with patience and total knowledge of what he is selling, which aided me in my selection. All this with a smile and Luis has a natural ability to help with patience and total knowledge of what he is selling, which aided me in my selection. All this with a smile and unlimited ambition. I didn’t spend as much time with Alex but the same can be said about him. He was very helpful with a nice disposition. More

by MYHREDON Verified Customer Verified Customer

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