Luis Gonzalez | Page 16

My experience here at city Volkswagen of chicago was great .very knowledgeable salesman, luis and Enrique were awesome , I couldn't have felt more comfortable making my purchase, I would recommen great .very knowledgeable salesman, luis and Enrique were awesome , I couldn't have felt more comfortable making my purchase, I would recommend anyone to go to city Volkswagen of chicago for there car or truck purchase , and I drove off with my silverado. Extremely happy More

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Luis was amazing! My experience there was wonderful! They got me the car I wanted after hunting for so long! I couldn’t be more happy with the service I received . got me the car I wanted after hunting for so long! I couldn’t be more happy with the service I received . More

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Marcus was the greatest most personable man I had to the pleasure of talking to. He really sold me into the idea of buying a card I might never even thought about. No thing bad to say about him. He’s an ama pleasure of talking to. He really sold me into the idea of buying a card I might never even thought about. No thing bad to say about him. He’s an amazing dude More

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I am extremely appreciative of all the hard work and perseverance shown by Luis and John. There are no words that can express my gratitude and overwhelming happiness. Thank you so much for everything! perseverance shown by Luis and John. There are no words that can express my gratitude and overwhelming happiness. Thank you so much for everything! More

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Words cannot express how much I appreciate the service, kindness and genuine concern in making sure all my questions were answered, and my anxieties put to rest. I came in full of research and with a kindness and genuine concern in making sure all my questions were answered, and my anxieties put to rest. I came in full of research and with a heavy heart, hoping I wouldn't somehow get scammed into another bad purchase. This is so not the case. From the 1st phone call I made inquiring about a 2010 Honda CR-V John Gordon, the sales manager answered all my questions, no matter how trivial with patience and kindness. I made an appt to come in the same day and Ray was my initial salesman. I felt as though I was greeted by a family member. He was funny and gave me great information about the vehicle during the test drive. I stated I needed to see under the car as well as under the hood and he said it wouldn't be a problem at all. While we waited for an available mechanic Ray was called away for an emergency. LUIS GONZALEZ became my new salesman and I couldn't be happier. He is so personable, knowledgeable and positive. He sat in the car and turned on different things while i looked under the hood and listened for loose belts, looked for anything out of place, leaks or anything shaking or rattling that shouldn't be. Not once did he show frustration or impatience. We shared family stories while waiting at different stages of the purchase. When I thought things may not go my way he knew exactly what to say to keep me uplifted and hopeful. The service manager, Javier walked me with a flashlight under the car, combing through every part, answering every single question. And last but not least, Ernie! The finance guy wrapped up the whole experience with a "bow" lol. This team works like a well oiled machine. I highly recommend this dealership. Thank you for a wonderful experience. More

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Working with Luis was like working with an old friend! He was very friendly, made sure I got the best deal possible! I definitely recommend Luis! I’ll be back! was very friendly, made sure I got the best deal possible! I definitely recommend Luis! I’ll be back! More

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I set up an appointment with Luis Gonzalez. Arrived on time and he was also on time and he had everything ready. He's a very energetic and personable person. We talked about cars and non car issues. Ve time and he was also on time and he had everything ready. He's a very energetic and personable person. We talked about cars and non car issues. Very easy to deal with and made the car buying experience enjoyable. I'm 60 miles from the dealership and glad I went to City VW of Chicago. I had zero problems and in and out pretty quickly. Luis is a young man with a fantastic attitude and I wish him luck. Thanks Luis! More

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A great experience! The place was clean and everyone was super friendly. Our salesman, Luis Gonzalez, got us out on a test drive very quickly and had us leaving in a brand new Jetta R line without any doubt super friendly. Our salesman, Luis Gonzalez, got us out on a test drive very quickly and had us leaving in a brand new Jetta R line without any doubt that this was a great choice More

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Had a great experience with Luis! We came in uneasy about buying a new car and he made us feel very comfortable and was understanding. Ended up leaving with a different and much better car than we had in min buying a new car and he made us feel very comfortable and was understanding. Ended up leaving with a different and much better car than we had in mind! More

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As consumers we have many options when purchasing used cars. However, what we want most, is to know that we’re getting our money’s worth. Dealing with Luis Gonzalez made the buying process easy and enjoya cars. However, what we want most, is to know that we’re getting our money’s worth. Dealing with Luis Gonzalez made the buying process easy and enjoyable. His honesty and integrity showed after the sale. After everything was said and done, Luis lived up to his promises that were discussed during the buying process. He’s definitely a person you want to deal with. More

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