Luis Lagunes
Luis Lagunes at Royal Moore Subaru

Luis Lagunes

Customer Experience Manager

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

Contact Me
5.0
204 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Subaru Certified

5.0

204 Reviews

Write a Review

204 Reviews of Luis Lagunes

October 11, 2025

Dealership Rating
Employee Rating

We had a great experience purchasing from Royal Moore Subaru. Jakir was polite and professional and was very helpful in our decision to purchase. More

by marcus.a.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakir Parris

Oct 15, 2025

Royal Moore Subaru responded

Marcus.a., we really appreciate your positive review! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Moore Subaru!

October 03, 2025

Dealership Rating
Employee Rating

John A was an incredible sales person and an absolute pleasure to work with. I came in to look at a different vehicle and he was able to really dig into what we needed and I ended with a different vehicl More

by joshj516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Turkington, John Ammerman

Oct 09, 2025

Royal Moore Subaru responded

Joshj516, thank you so much for your high rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2025

Dealership Rating
Employee Rating

Staff was Helpful. Low pressure. Great follow up. Worked with me remotely for 2 weeks to get me in the car we wanted. More

by dnkingston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clint Edwards, Javier Velazquez

Oct 09, 2025

Royal Moore Subaru responded

Dnkingston, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 18, 2025

Dealership Rating
Employee Rating

They are absolutely amazing to work with! Anthony was amazing from first point of contact! More

by lexismom04
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2025

Royal Moore Subaru responded

Lexismom04, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 10, 2025

Dealership Rating
Employee Rating

My wife and I had a great experience leasing our new Subaru with John as our helper. More

by Jro.romero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Turkington, John Ammerman

Sep 11, 2025

Royal Moore Subaru responded

Thanks for the positive star rating, Jro.romero! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 21, 2024

Dealership Rating
Employee Rating

The lease on my 2021 Subaru Crosstrek was coming to an end, and I initially reached out to Royal Moore about upgrading to the 2024 Crosstrek. Adam Gates was extremely helpful throughout the entire process More

by wdawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando DelCampo, Adam Gates

Feb 27, 2024

Royal Moore Subaru responded

Wdawn, thank you for your kind words! We're happy we could help.

February 15, 2024

Dealership Rating
Employee Rating

Great Experience at Royal Moore purchasing my car. Kyle, Luis and Jim were AWESOME!!! This is my forever car and I LOVE IT. It's wonderful to be a part of the SUBARU FAMILY. Thanks so much More

by peachesweetpea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Rutherford , Kyle Kowalski

Feb 27, 2024

Royal Moore Subaru responded

Peachesweetpea, we really appreciate your great feedback!

February 14, 2024

Dealership Rating
Employee Rating

Rolo was great! Friendly and welcoming, informative no xx. very easy to work with and non pressuring. Exactly what we were looking for. More

by Nicolebugliari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Rolo Cifuentes

Feb 16, 2024

Royal Moore Subaru responded

So happy you had a great buying experience with our team!

February 13, 2024

Dealership Rating
Employee Rating

Great customer service and three weeks later, several employees still remembered my name. Will recomend this dealer to any who ask. More

by gratefulfenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 16, 2024

Royal Moore Subaru responded

Gratefulfenny, we are glad we could help!

February 13, 2024

Dealership Rating
Employee Rating

The dealership was very clean and welcoming, even without calling ahead, we were helped right away. Staff were very friendly and I did not feel pressured to purchase a vehicle day of (even though I did end u More

by D. Monzon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Gates

Feb 16, 2024

Royal Moore Subaru responded

D. Monzon, we really appreciate your positive review!

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