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Luis Lainez

Overview Reviews (134) Inventory (260)

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Luis Lainez

Luis Lainez | Page 6

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

134 Reviews

Overview Reviews (134) Inventory (260)

Dealership Experience

11 yrs, 1 mo

Industry Experience

11 yrs, 1 mo

4.9

134 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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134 Reviews of Luis Lainez

August 30, 2024

Dealership Rating

Employee Rating

THE best place to buy a Honda! Great staff!! Sales and service were great to work with. We have purchased several new and used cars from Norm Reeves HB. Will always come back!!! Great staff!! Sales and service were great to work with. We have purchased several new and used cars from Norm Reeves HB. Will always come back!!! More

by jimmyjenks12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Garcia , Jonathan Abarca

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Aug 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star rating! It was our pleasure to assist you, and we hope to continue exceeding your expectations.

August 27, 2024

Dealership Rating

Employee Rating

Gracias por todas sus profesionalismo y muy buenas atenciones ,Dios les siga colmando de Bendiciones atenciones ,Dios les siga colmando de Bendiciones More

by rickybiboron54

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ziggy Estrada, Alex Garcia, Elias Ponce, Hunter Hall , Grady Carter, Adrian Roisland

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Aug 27, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the perfect rating! We’re so glad we could meet your expectations. Feel free to visit us again whenever you need.

August 26, 2024

Dealership Rating

Employee Rating

Really kind sam help by making sure I cand drive off with a new vehicle thanks a new vehicle thanks More

by jakejobse

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Grady Carter, Ivann Garcia

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Aug 27, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your fantastic feedback! It was our pleasure serving you, and we look forward to welcoming you back anytime.

August 20, 2024

Dealership Rating

Employee Rating

Alex and Luis Garcia did a fenomenal job. They took good care of us and provided top notch service!! They took good care of us and provided top notch service!! More

by jgvr777

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Garcia , Mike Tran

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Aug 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the fantastic rating! We're so glad you had a great experience and can't wait to assist you again!

August 15, 2024

Dealership Rating

Employee Rating

Ted was attentive very helpful also very very patient with me. I appreciate his kindatten with me. I appreciate his kindatten More

by lettingo99

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hunter Hall , Ted Cruchley

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Aug 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your review with us! We're glad Ted was able to help make your visit with us better. If there is anything else you need, let us know!

August 12, 2024

Dealership Rating

Employee Rating

They had what I wanted. And I was in and out of there in a reasonably time. And I was in and out of there in a reasonably time. More

by Karen.lounsbury

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jorge

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Aug 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We hope to work together again soon.

August 11, 2024

Dealership Rating

Employee Rating

Im unhappy because i was miss lead with too seperit amounts foured in to paying more. Dealer can not be trustd. Please read your contact fully amounts foured in to paying more. Dealer can not be trustd. Please read your contact fully More

by mddmcga

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ivann Garcia

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Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed to read about your sales visit when you bought your new-to-you Volkswagen, mddmcga. If you have any further questions or concerns, please contact us online. Thank you, and congratulations on your car!

August 01, 2024

Dealership Rating

Employee Rating

Always excellent service, every time. Friendly staff from greeter/front desk, to service, to sales! Friendly staff from greeter/front desk, to service, to sales! More

by yessie.vaca

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivann Garcia

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Aug 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for your glowing review! We're here for you if there is anything else you need!

July 04, 2024

Dealership Rating

Employee Rating

Everything went well. Nothing to complain since there wasn't anything unexpected on my part and everything took less time. Nothing to complain since there wasn't anything unexpected on my part and everything took less time. More

by Sydney

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Barry Luke

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Jul 05, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy to have exceeded expectations, Sydney! Thank you so much for your review.

July 01, 2024

Dealership Rating

Employee Rating

Luis was great! Friendly, quick, and responsive to everything I had to ask. He made the process a breeze. Friendly, quick, and responsive to everything I had to ask. He made the process a breeze. More

by damianchuor

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nick Diakatos

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Jul 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your great review! We're glad that Luis ensure you had a 5-star experience!

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