Luis Lainez
Luis Lainez at Norm Reeves Honda Superstore - Huntington

Luis Lainez | Page 8

Finance Manager

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
131 Reviews

Dealership Experience

11 yrs

Industry Experience

11 yrs

4.9

131 Reviews

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131 Reviews of Luis Lainez

October 12, 2024

Dealership Rating
Employee Rating

My boyfriend and I had a wonderful experience. It was super professional, quick and the best car shopping experience him and I both have ever had. 10/10 recommend this dealership and our two sales More

by Katherine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ted Cruchley

Oct 14, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your wonderful feedback! We're glad to hear you both had a great time visiting our dealership. It was a pleasure assisting you, and we're here if you ever need us again.

October 12, 2024

Dealership Rating
Employee Rating

all friendly and professional people. fastest deal so far. Hunter and team was responsive and good follow ups. i was in contact with 4 dealers at the same time and Hunter helped to convin More

by kvuong3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall , Grady Carter, Mason Nguyen

Oct 14, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your kind words and 5-star rating! Looking forward to serving you again in the future.

October 06, 2024

Dealership Rating
Employee Rating

Grady was great to work with. I was very happy with my purchase at the end of the day. Thank you Norm Reeves Honda! More

by jerekahashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Grady Carter, Ivann Garcia

Oct 07, 2024

Norm Reeves Honda Superstore - Huntington responded

We're glad we could meet your expectations! Thank you for the great review, and we look forward to seeing you again.

October 04, 2024

Dealership Rating
Employee Rating

There was great customer service, the staff was all helpful and accommodating. I will definitely recommend! More

by joannawatkins85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck , Mason Nguyen

Oct 04, 2024

Norm Reeves Honda Superstore - Huntington responded

Your 5-star feedback is appreciated! Don't hesitate to come back for any future needs.

October 04, 2024

Dealership Rating
Employee Rating

Does not understand their own warranty,tries to get out of honoring warranty.Also does not have trained mechanics as they cannot perform basic essential repairs without errors More

by ar59065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ivette Rodriguez, Viviana Saenz

Oct 07, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re sorry to hear about your experience at our service center. If you would like to discuss it further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

October 03, 2024

Dealership Rating
Employee Rating

Staff was great all around. We were mainly helped by Mike and he was very informative while not being overly pushing making it a very comfortable car buying experience for me an More

by stedo1989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hunter Hall , Mike Tran

Oct 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re honored by your 5-star review! Please feel free to reach out if we can assist you in the future.

October 02, 2024

Dealership Rating
Employee Rating

Mohammed was great. I will definitely be back to buy more Hondas in the future More

by MCCALL16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed

Oct 03, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5-star review! We’re honored to have earned your trust. Visit us again soon!

September 26, 2024

Dealership Rating
Employee Rating

I did not have any issues, everyone was nice and friendly. Purchase was for a used Ford Mustang. More

by lgoldenberg5
Recommend Dealer
Yes

Other Employees Tagged: Ivann Garcia

Sep 26, 2024

Norm Reeves Honda Superstore - Huntington responded

Your kind words and 5-star rating mean a lot! We hope to serve you again in the future.

September 21, 2024

Dealership Rating
Employee Rating

Had a great experience with Norm Reeves Huntington Beach Honda. Finance Manager-Luis Lainez, General Sales Manager- Joe, Sales-Samyak Khandhar, Sales- Daniel, and Sales- Jacoby Hillard have great customer More

by berny9ii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacoby Hilliard, Hunter Hall , Jonathan Abarca, Daniel Carmolinga, Ivann Garcia, Samyak Khandher

Sep 23, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the 5 stars! We’re always happy to help and look forward to seeing you again soon.

September 21, 2024

Dealership Rating
Employee Rating

Service was timely and waiting room was comfortable with a nice coffee/latte/ tea machine. Also liked that there was a room in order to make private phone call if necessary. More

by berny9ii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz, Hunter Hall

Sep 23, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks so much for your kind words! We’re here to help, so don’t hesitate to come by or reach out.

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