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Luis Ortega
Luis Ortega at Northside Lexus

Luis Ortega | Page 5

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
4.8
88 Reviews

Dealership Experience

5 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

88 Reviews

Write a Review

88 Reviews of Luis Ortega

January 10, 2023

Dealership Rating
Employee Rating

Professional and pleasant to work with while purchasing a car. Could do without all the warranty pitches. More

by MACOCKER
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn

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Jan 11, 2023

Northside Lexus responded

Thank you for sharing! We are so glad to hear that you had a successful purchase experience working with the Northside Lexus team. With regard to the rest of your review, we apologize for any issues you encountered working with us and will be sure to keep this feedback in mind moving forward. If there is anything more I can do to assist you, please feel free to reach out. Best, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

January 08, 2023

Dealership Rating
Employee Rating

Salesman was great to work with and I feel they treated us fairly. I bought a used car and was a little disappointed in a few mechanical items. When I brought to dealers attention it took more conversati More

by eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Vu

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Jan 09, 2023

Northside Lexus responded

Thanks for sharing, Eric. We are glad that you liked working with your salesman, but we're sorry that you're frustrated with a couple of aspects of your vehicle. Please let us know if there is anything else we can do for you. Reach out to me anytime. Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319

December 03, 2022

Dealership Rating
Employee Rating

Excellent service, Luis Ortega is a great salesman. Explains everything clearly and gave me a wonderful deal. More

by xeydyp17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn

Report | Print
Dec 05, 2022

Northside Lexus responded

Thanks for trusting us to deliver 5 star service. We'll pass along the kind words to Luis, and we'll see you next time here at Northside Lexus!

December 01, 2022

Dealership Rating
Employee Rating

Excellent service. Intelligent staff. Quick process from start to finish. Highly recommend! They may a stressful time much easier for me. More

by Natpenner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn

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Dec 02, 2022

Northside Lexus responded

This review means a lot to us! Thank you for choosing Northside Lexus and for sharing your thoughtful feedback about our team. We hope to see you again!

October 29, 2022

Dealership Rating
Employee Rating

Outstanding customer service, since the moment you come in to the time you live driving your new car!! More

by hope_bd@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Penn

Report | Print
Oct 31, 2022

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience. Drive safely, and we hope to see you back again at Northside Lexus!

October 26, 2022

Dealership Rating
Employee Rating

Joshua professional, personable, listens to your concerns & never pressures you to make a decision; very patient. More

by MDAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough, Thiam Oum , Ruben Melendez

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Oct 27, 2022

Northside Lexus responded

Joshua and the team deeply appreciate your 5-star review! Thanks for supporting Northside Lexus and please let us know if you need anything down the line!

October 26, 2022

Dealership Rating
Employee Rating

They gave us great service . Love it and we will be back . Thanks again Lexus you rock! More

by DeeDee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 26, 2022

Northside Lexus responded

It was our pleasure to work with you! Thank you for trusting Northside Lexus with your business, we look forward to the next opportunity to welcome you. Safe travels!

September 17, 2022

Dealership Rating
Employee Rating

Luis was perfect. I’ve never seen a salesman adjust so quickly and so well. More

by Mwallace011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 19, 2022

Northside Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with Luis. Drive safely, and we hope to see you back again at Northside Lexus!

September 16, 2022

Dealership Rating
Employee Rating

That was great quick and happy experience with this dealership. I didn’t want to waste my time and the salesperson understood that, did explain me simply and fast everything I needed More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu

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Sep 16, 2022

Northside Lexus responded

Julia, it makes us smile to know that you had a totally successful visit to Northside Lexus! Thank you for the 5-stars, and have a lovely day.

September 07, 2022

Dealership Rating
Employee Rating

No hidden fees, easy to deal with and salesman was very attentive and prompt to our inquiries. More

by JRUIZJR72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Sep 07, 2022

Northside Lexus responded

Thanks for the stellar review! We're happy that your salesman was attentive and responsive. See you next time here at Northside Lexus!

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