Luis Ortega | Page 4

Salesman was great. Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was Very easy to deal with. Only thing was he stated car had a new battery. 10 days after purchasing I had to replace it. It was Lexus battery and it was less than 2 months out of full replacement guarantee. Also asked for a cargo cover to be added and was told he would let me know. Nothing ever came of that. More

by esposhades Verified Customer Verified Customer

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Our Northside Lexus experience was amazing! This was the first dealer we have been to that actually treated us like family and not just a customer or a number. The salesperson, Luis Ortega, t This was the first dealer we have been to that actually treated us like family and not just a customer or a number. The salesperson, Luis Ortega, took the time to understand our needs and wants and provided exactly what we were looking for. Luis was extremely knowledgeable, personable, patient and kind. At no point in time did we feel pressured to buy. Caleb Vario in Finance was extemely friendly when providing all the different financing options available. We were surprised the financing process went so smooth and fast. When we purchased our Lexus, we felt like we made the right decision on the perfect car for us. More

by DORA_JUAREZ Verified Customer Verified Customer

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Have owned Lexus for 30 years this was the worst experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again. experience I have ever had. Luis the salesman should not get a penny of the commission I will never return to Northside again. More

by BD6385 Verified Customer Verified Customer

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Everyone at the dealership was very nice and helpful. Luis Ortega was great. He was very polite and knowledgeable about the vehicles, and the warranties. I would definitely recommend him to anyone lookin Luis Ortega was great. He was very polite and knowledgeable about the vehicles, and the warranties. I would definitely recommend him to anyone looking for a car. More

by CARLENEMULLINS Verified Customer Verified Customer

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My experience with Northside Lexus was "Hands Down" compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purcha compared to other dealerships I've been to. Lewis Ortega was very helpful and very patient throughout the who process with helping me make the purchase of my IS 300 and the trade-in of my Honda Accord. He took the time to practically go over every detail, including explaining the operation of some of the features on the car. He was very friendly and knowledgeable, and made the whole process easy for me from beginning to end. My hat off also to Mason Wroten in Finance who made it a breeze and very easy to close on the deal! More

by gilj1123@verizon.net Verified Customer Verified Customer

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I recently traded my Lexus in but I must tell you I miss the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. K the service at this location! Always on point with excellent service!! Thank you to Luis in Sales who made my trade in so flawless and hassle free. Keep up the great work! More

by suzettemchavez@yahoo.com Verified Customer Verified Customer

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Was nice and clean. Salesman was great. Financing was good, it could have been better if it didn’t have such a low limit for credit card usage. But he explained why they Salesman was great. Financing was good, it could have been better if it didn’t have such a low limit for credit card usage. But he explained why they keep their limit low. More

by Aafjr2 Verified Customer Verified Customer

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Luis Ortega was great, will use this dealership in the future. Pleased with our purchase. future. Pleased with our purchase. More

by KEITZEN Verified Customer Verified Customer

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Fantastic buying experience. I would highly recommend this dealership to anyone looking to buy a car. I would highly recommend this dealership to anyone looking to buy a car. More

by Tom R Verified Customer Verified Customer

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Amazing experience! Rob Ochoa is incredible! Luis was great also! Will be back for sure! Thx! Rob Ochoa is incredible! Luis was great also! Will be back for sure! Thx! More

by Joemichetti Verified Customer Verified Customer

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