Luis Resende
Luis Resende at Sport Mazda

Luis Resende | Page 9

Mazda Certified Service Consultant

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

5.0
316 Reviews
5.0

316 Reviews

Write a Review

316 Reviews of Luis Resende

September 07, 2024

Dealership Rating
Employee Rating

Muy bueno el servicio, muy buena la atención, todo a tiempo y de calidad, muchísimas gracias, 100% recomendado More

by Samir dib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Mendez, Paul Clafin, Sasha Solá, José Colón, Dylan Sanchez , Jaime Martinez, Bob Suranovich

Sep 09, 2024

Sport Mazda responded

Hola Samir, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Sport Mazda South. ¡Gracias por la recomendación y que tengas un día increíble!

August 23, 2024

Dealership Rating
Employee Rating

I love the friendliness and accommodations provided. I do think they need to restock their popcorn and snacks more often, though. But other than that the facility is clean, kind, and quick! More

by cnagy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Medina

Aug 26, 2024

Sport Mazda responded

Hi, thank you for taking the time to leave a review for us at Sport Mazda South. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2024

Dealership Rating
Employee Rating

Did not address any of my concerns. First, the vehicle has jerking transmission at low RPM's at constant speeds, at initial acceleration, and at low-speed deceleration. Got the standa More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2024

Sport Mazda responded

Hello Mike. This is Jay Mealey and I own Sport Mazda here in Orlando. I apologize for the issues you had on your service appointment. I have checked in with our Service Director Bob and he is looking into your visit further to see how we can help. I agree that 3 hours is a long time for an oil change but please keep in mind they were also trying to diagnose your other issues. We are working on getting some instructions over to you for temporarily disabling the Istop; however we did verify with Mazda that at this time we are unable to turn it off permanently. Someone will be reaching out to you and we may need to schedule your vehicle back in to revisit the transmission issue. Unfortunately we couldn't get any codes or info from the computer but we can definitely revisit the issue. Please reach out to me directly at jaymealey@gmail.com if there is anything I can do now or in the future. I appreciate you being a Sport Mazda customer and we will work to get these issues resolved. Thank You.

Sep 16, 2024

Mike responded

It's been a month and no one has reached out to revisit and reschedule the transmission issue.

August 17, 2024

Dealership Rating
Employee Rating

Excelente servicio, rapido y muy Profesional por parte del sr Luis Resense, volveré pronto a visitarlos More

by florird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Sport Mazda responded

Hola, ¡nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

August 12, 2024

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Employee Rating

Siempre es un gusto venir a Sport Mazda south la atención de todos sus empleados es impecable. More

by lendri19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 17, 2024

Sport Mazda responded

Hola, ¡nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo! No dude en comunicarse con nosotros si necesita algo. Que tengas un día maravilloso.

July 29, 2024

Dealership Rating
Employee Rating

Thank you Juanil for helping me buy my vehicle and making it easier for me. Very professional. More

by Hairoll Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juanil Munoz

Jul 31, 2024

Sport Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. We hope you have a great day!

June 16, 2024

Dealership Rating
Employee Rating

Luis Resende was extremely helpful and professional. He provided excellent customer service and would highly recommend coming to this Sports Mazda location. More

by wonge2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

Sport Mazda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 02, 2024

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Employee Rating

We recently moved to Orlando and needed a dealership to service our Mazda vehicles. Sport Mazda South was recommended by a friend who had a great experience with the staff, and services. We were introduc More

by Lcdofitas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ramsey, Patricia Arguelles , Juan R. Cruz, John Herrick

Jun 04, 2024

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 31, 2024

Dealership Rating
Employee Rating

Patricia was super, very polite and respectful. We did not feel rushed at all and all our questions were answered promptly. We will not hesitate to go back to her and Sport Mazda for our next lease More

by Lcdofitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ramsey, Patricia Arguelles , John Herrick

Jun 02, 2024

Sport Mazda responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2024

Dealership Rating
Employee Rating

I have been a customer of Sports Mazda for a while, and I am very satisfied with the service and customer experience every time I go. Professional and courteous staff. I typically wait for my vehicle, and More

by NAVART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Sport Mazda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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