Luis Rodriguez
Luis Rodriguez at BMW of Allentown

Luis Rodriguez

BMW Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.9
15 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

25 yrs, 9 mos

4.9

15 Reviews

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15 Reviews of Luis Rodriguez

February 19, 2026

Dealership Rating
Employee Rating

I’ve been going to this dealership for 40 years. Service is impeccable. The estimates are spot on, the skill of the technicians is world class and Todd is personable, professional and knowledgeable. More

by joeingrid10
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 19, 2026

BMW of Allentown responded

Thank you for your continued trust and loyalty over the past 40 years! We’re absolutely delighted to hear that Todd and our service team continue to provide you with world-class service. See you again soon at BMW of Allentown!

February 19, 2026

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Ethan was outstanding as always. His attention is exceptional as is his communication. I highly recommend Ethan to any BMW client coming the BMW of Allentown for service. He is the More

by Brad
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Recommend Dealer
Yes
Feb 20, 2026

BMW of Allentown responded

Brad, your recommendation means a lot to us! We are thrilled to hear that Ethan provided such outstanding, attentive service. We’ll be sure to pass on your kind words to him and the rest of our team at BMW of Allentown!

February 18, 2026

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Totally Customer Focused, Attention to Details, and Total Customer Satisfaction, can’t say enough about the Sales and Service Team. More

by fmalampy
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

BMW of Allentown responded

We're delighted to hear how pleased you are with our sales and service teams! Thank you for choosing BMW of Allentown and for sharing your experience; it means a lot to all of us! Safe travels!

February 13, 2026

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Very professional, detailed and thorough appreciate the time it took to do the video description of recommendations More

by tomgallagher
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Recommend Dealer
Yes

Other Employees Tagged: Charles German

Feb 13, 2026

BMW of Allentown responded

Thank you for the glowing review, Tom. It's wonderful to hear you valued our team's professionalism, attention to detail, and thoroughness. We hope to see you again at BMW of Allentown.

February 10, 2026

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Louis and the team take great care of my BMW. Been a loyal customer for 18 years. More

by jbacolo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 10, 2026

BMW of Allentown responded

Thank you for being a loyal BMW of Allentown customer and sharing this feedback for Louis. We are grateful for your ongoing trust in our team to take care of your vehicle needs.

February 06, 2026

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Employee Rating

The experience was great, Justin made the buying process easy. Luis makes service a breeze, and Hallie is awesome. I had a minor tech issue I couldn't figure out but she was able to walk me right through it More

by Ezapata
Recommend Dealer
Yes

Other Employees Tagged: Justin Dressel, Hallie Madeira

Feb 06, 2026

BMW of Allentown responded

We're so happy to hear that the whole team was so helpful. Thanks for choosing BMW of Allentown and for sharing your feedback about Justin, Luis, and Hallie!

September 23, 2025

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Service rep was courteous, professional an informative. Excellent service for pickup and return of vehicle. Video of service a pleasant surprise. Thank you More

by Camvez
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Recommend Dealer
Yes
Sep 24, 2025

BMW of Allentown responded

We're pleased to hear you enjoyed the video update and excellent customer service! Thank you for choosing BMW of Allentown and for sharing your experience. Safe travels!

September 03, 2025

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Employee Rating

Extremely slow. They couldn’t find warranty information and took 2 days to fix a flat tire. More

by Andrew
Service Price Transparency
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Recommend Dealer
No
Sep 11, 2025

BMW of Allentown responded

Andrew, we're very sorry your service took longer than expected. Our team aims for efficiency and will consider this feedback as we continually work to improve. If there's anything else we can do to assist you, please give us a call. Best, Web Lingle - Service Manager - 610-820-2950

August 23, 2025

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Employee Rating

I have been coming to this dealership for a few years now, I give them a thumbs up More

by Shabazys
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Recommend Dealer
Yes
Aug 26, 2025

BMW of Allentown responded

We are so grateful for your years of business! Thank you for choosing BMW of Allentown and for sharing your experience. Drive safely until we see you again!

May 26, 2025

Dealership Rating
Employee Rating

I took my car in for its annual PA inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. More

by Wsbohinski
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

BMW of Allentown responded

Thank you for sharing your experience with us at BMW of Allentown! We're delighted to hear that Luis provided exceptional service and kept you informed throughout the process. It's great to know our team made both visits pleasant, and we appreciate your kind words about their courtesy and helpfulness. Safe driving ahead!

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