Luis Rodriguez
Luis Rodriguez at BMW of Allentown

Luis Rodriguez

BMW Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

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4.8
12 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

25 yrs, 9 mos

4.8

12 Reviews

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12 Reviews of Luis Rodriguez

February 13, 2026

Dealership Rating
Employee Rating

Very professional, detailed and thorough appreciate the time it took to do the video description of recommendations More

by tomgallagher
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Charles German

Feb 13, 2026

BMW of Allentown responded

Thank you for the glowing review, Tom. It's wonderful to hear you valued our team's professionalism, attention to detail, and thoroughness. We hope to see you again at BMW of Allentown.

February 10, 2026

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Louis and the team take great care of my BMW. Been a loyal customer for 18 years. More

by jbacolo
Service Price Transparency
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Recommend Dealer
Yes
Feb 10, 2026

BMW of Allentown responded

Thank you for being a loyal BMW of Allentown customer and sharing this feedback for Louis. We are grateful for your ongoing trust in our team to take care of your vehicle needs.

February 06, 2026

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Employee Rating

The experience was great, Justin made the buying process easy. Luis makes service a breeze, and Hallie is awesome. I had a minor tech issue I couldn't figure out but she was able to walk me right through it More

by Ezapata
Recommend Dealer
Yes

Other Employees Tagged: Justin Dressel, Hallie Madeira

Feb 06, 2026

BMW of Allentown responded

We're so happy to hear that the whole team was so helpful. Thanks for choosing BMW of Allentown and for sharing your feedback about Justin, Luis, and Hallie!

September 23, 2025

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Service rep was courteous, professional an informative. Excellent service for pickup and return of vehicle. Video of service a pleasant surprise. Thank you More

by Camvez
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Recommend Dealer
Yes
Sep 24, 2025

BMW of Allentown responded

We're pleased to hear you enjoyed the video update and excellent customer service! Thank you for choosing BMW of Allentown and for sharing your experience. Safe travels!

September 03, 2025

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Extremely slow. They couldn’t find warranty information and took 2 days to fix a flat tire. More

by Andrew
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Recommend Dealer
No
Sep 11, 2025

BMW of Allentown responded

Andrew, we're very sorry your service took longer than expected. Our team aims for efficiency and will consider this feedback as we continually work to improve. If there's anything else we can do to assist you, please give us a call. Best, Web Lingle - Service Manager - 610-820-2950

August 23, 2025

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I have been coming to this dealership for a few years now, I give them a thumbs up More

by Shabazys
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Recommend Dealer
Yes
Aug 26, 2025

BMW of Allentown responded

We are so grateful for your years of business! Thank you for choosing BMW of Allentown and for sharing your experience. Drive safely until we see you again!

May 26, 2025

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I took my car in for its annual PA inspection. Luis was the best service tech I have ever worked with at a dealership. He kept me informed, as well as provided me a video of my car's inspection. More

by Wsbohinski
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Recommend Dealer
Yes
May 27, 2025

BMW of Allentown responded

Thank you for sharing your experience with us at BMW of Allentown! We're delighted to hear that Luis provided exceptional service and kept you informed throughout the process. It's great to know our team made both visits pleasant, and we appreciate your kind words about their courtesy and helpfulness. Safe driving ahead!

May 17, 2025

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I was very happy with all of the treatment that I received from all of the people that I encountered. Everyone was very courteous and helpful. More

by Sylripclark57
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Recommend Dealer
Yes
May 19, 2025

BMW of Allentown responded

We're delighted to hear that you had a positive experience with our team at BMW of Allentown! Thank you for your kind words, and we look forward to serving you in the future.

March 12, 2025

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Employee Rating

Professional service. Good communication about status of maintenance and repair. Meticulously followed through with the project. More

by RER
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Recommend Dealer
Yes
Mar 12, 2025

BMW of Allentown responded

Thank you for sharing your experience with BMW of Allentown! We're pleased to hear that our team provided professional service and kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 31, 2024

Dealership Rating
Employee Rating

1st time at Daniel’s service, very good experience overall. Although I bought the car elsewhere due to availability of CPOs, I plan to service it at Daniel’s. Thank you Luis for your help today. More

by julian k
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Recommend Dealer
Yes
1

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