Luis Tinoco | Page 7

Mohammed assisted with getting me in my vehicle he is our family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a family sales man and always goes and above and beyond for us . Great customer service , I will definitely recommend this dealer and Mohammed as a sales man to anyone needing something reliable and affordable . He listens and delivers. More

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Very good treatment and responsible. Good service. Satisfied with the car bought on the spot. Good service. Satisfied with the car bought on the spot. More

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Mohammed and Louis helped very efficiently at sales and service at the dealership. They are very good. service at the dealership. They are very good. More

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I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

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Volkswagen Downtown Chicago were very professional. Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back iss Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back issue free. More

by Jordan82.bruce Verified Customer Verified Customer

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Horrible communication! Took 13 phone calls, 4 texts, and an email to get a response days later. Took 13 phone calls, 4 texts, and an email to get a response days later. More

by MAN62 Verified Customer Verified Customer

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I have been dealing with Luis for a number of years. He is courteous and efficient and very helpful. He gets the job done. And has risen to the top of the service department I feel. He is courteous and efficient and very helpful. He gets the job done. And has risen to the top of the service department I feel. More

by jameslester Verified Customer Verified Customer

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Always flexible and easy to work with! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! More

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I took my car in for an oil change and inspection, and it was all done in a very timely manner, and no extra work was recommended. The location is not super convenient for me personally, but it is the closes was all done in a very timely manner, and no extra work was recommended. The location is not super convenient for me personally, but it is the closest dealership. More

by DONNAMACDUFF Verified Customer Verified Customer

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Wonderful customer service representative and your dealership. Resolved all my questions. Service was completed on time. dealership. Resolved all my questions. Service was completed on time. More

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