Luke Whiting
Luke Whiting at Boucher Hyundai of Waukesha

Luke Whiting | Page 2

Pre-Owned Vehicle Sales Manager

Boucher Hyundai of Waukesha

1583 East Moreland Boulevard
Waukesha, WI 53186

4.4
60 Reviews
4.4

60 Reviews

Write a Review

60 Reviews of Luke Whiting

January 28, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and helpful! Never felt pressure to buy something! Looking forward to the new building , showroom and maintenance area! Plan on purchasing another car, and would More

by autumnsunset2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R. Rauth , John Kemmer

Jan 29, 2023

Boucher Hyundai of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

January 25, 2023

Dealership Rating
Employee Rating

Excellent service, patient salesman who answered all of my questions and assisted me in finding the perfect vehicle for me. More

by mundo482
Recommend Dealer
Yes

Other Employees Tagged: Himmy Pathak

Jan 26, 2023

Boucher Hyundai of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 14, 2023

Dealership Rating
Employee Rating

Lack of transparency with pricing. They were a shifty with their negotiating. I signed a hand written note with what sales person said was my offer then came back and started talking a More

by Caroladler5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: J.R. Rauth, Mike Chapa

Jan 19, 2023

Boucher Hyundai of Waukesha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Please reach out to Chris Baker, 262-522-1000, to discuss this further.

December 24, 2022

Dealership Rating
Employee Rating

Nice place nice people to deal with Made it easy to purchase the car I wanted More

by Miltknut30
Recommend Dealer
Yes

Other Employees Tagged: J.R. Rauth, Dominic Rauth

Dec 27, 2022

Boucher Hyundai of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 07, 2022

Dealership Rating
Employee Rating

I had a good experience buying a used SUV at Boucher. Much better than many other places I’ve been in the past. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: J.R. Rauth , John Kemmer

Nov 07, 2022

Boucher Hyundai of Waukesha responded

Al, Thanks for sharing your thoughts about your experience with Boucher Hyundai of Waukesha. We appreciate your business and hope to see you again soon!

August 31, 2022

Dealership Rating
Employee Rating

Always get top notch attention from the service department . Dan Doble schedules me and communicates any issues of concern. More

by Steve Parda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Doble , Randy Malitz

Sep 01, 2022

Boucher Hyundai of Waukesha responded

Thank you so much for your kind words, Steve, and for taking the time to leave us this wonderful feedback!

July 15, 2022

Dealership Rating
Employee Rating

They provided excellent customer service and worked around our schedule. Everything was well done and done on time. More

by JZARNSTORFF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2022

Boucher Hyundai of Waukesha responded

Thank you for taking the time to leave us a review. We look forward to seeing you again soon!

March 21, 2022

Dealership Rating
Employee Rating

I experienced great customer service at the store. Thank you for the help in deciding. More

by Brittney.giessel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Fitzsimmons , Deshay Henry, Jim Tessmer

Mar 23, 2022

Boucher Hyundai of Waukesha responded

Awesome! Thank you!

March 10, 2022

Dealership Rating
Employee Rating

Anthony Rauth did a great job helping me through the transaction. That’s the only reason I gave 2 stars. Bad battery in less than 48 hrs of leaving the lot and immediately got the run around from the sa More

by KOREYSABO
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: J.R. Rauth , John Kemmer

Mar 25, 2022

Boucher Hyundai of Waukesha responded

Hello - Even though we never had any issues with this vehicles starting while it was on our lot for a few weeks, and there were no issues at delivery of the vehicle, we understand that sometimes a battery can die which is why we offered to replace the battery for you at no charge. You declined. We apologize that happened to you which is why we offered to replace your battery for free. If you'd like to call me directly to discuss, please do so. Luke Whiting - Pre-Owned Sales Manager

Mar 26, 2022

KOREYSABO responded

You did offer to replace it for “free”. I would’ve really liked to get that response the 3 times I asked John Kemmer if I would need to pay anything. All he had to say was the word “no” but all he could seem to tell me was how I was wrong about it being a bad battery. I wasn’t driving 45 minutes each way to the dealership without a guarantee that it was going to be covered by the dealership.

December 17, 2021

Dealership Rating
Employee Rating

Tom Kemmer was a pleasure to work with. He kept me informed with every step of the process... More

by VENNY Narayan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kemmer

Dec 30, 2021

Boucher Hyundai of Waukesha responded

Thanks for the 5-stars! Much appreciated!

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