Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
345 Reviews

Dealership Experience

18 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

Languages Spoken

English English

5.0

345 Reviews

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345 Reviews of Lyn Ford

July 29, 2025

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First class service from Lyn and the team. Felt reassured the Volvo will be safe for my daughter and her new driving experience. More

by SCOTT.MARTIN22
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 29, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team. It's heartwarming to know that you felt confident about your daughter's safety as she begins her driving journey. Providing that peace of mind for families is exactly what we strive for at Crest Volvo Cars. We're delighted that our first-class service made such a positive impression, and we appreciate you taking the time to share your experience with us.

July 28, 2025

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Crest Volvo is Family! !! Every visit is effortless and professional. I've dealt with this service department over 15 years!!! More

by The one and only
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lou tech

Jul 29, 2025

Crest Volvo Cars responded

We are overjoyed to hear that you consider Crest Volvo Cars part of your family! Your loyalty over 15 years means everything to us, and we're thrilled that each visit continues to be smooth and handled with care. Building lasting relationships with customers like you is what drives our commitment to excellent service. Thank you for trusting us with your automotive needs year after year.

July 27, 2025

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Thank you for the consistently polite and professional service. We truly value and trust Lynn’s thoughtful advice—it’s always appreciated. More

by eh.roberts
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that you consistently experience courteous and professional service with us. Your trust and appreciation mean everything to our team. It's wonderful to know that the thoughtful guidance you receive continues to meet your expectations. We truly value customers like you who recognize the care and expertise our staff provides. Thank you for choosing Crest Volvo Cars for your automotive needs.

July 27, 2025

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They take good care of their customers. Keep you informed so there are no surprises. More

by DAVID_CARTY
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Recommend Dealer
Yes
Jul 30, 2025

Crest Volvo Cars responded

We are thrilled to hear that you feel well cared for as our customer. Your feedback about staying informed throughout the process means so much to us. We believe that clear communication helps create the best possible experience, and we're delighted that this approach made a positive difference for you. Thank you for taking the time to share your experience with us.

July 26, 2025

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Service advisor Lyn Ford did a fantastic job with identifying my vehicle’s problem and finding a solution. I was super pleased that Crest Volvo Service department was able to get me in on super shor More

by BRIAN.BULL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 29, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Lyn was able to quickly identify your vehicle's issue and provide an effective solution. It's fantastic that we could accommodate you on such short notice - we understand how important it is to get you back on the road as quickly as possible. Your satisfaction means everything to us, and we truly appreciate your trust in our service department. We look forward to continuing to provide you with the exceptional service you deserve.

July 26, 2025

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Always a great experience! Lyn Ford takes good care of us and we’ve never had a problem after work is done. The work gets done well the first time! More

by JKIMBROUGH511
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 29, 2025

Crest Volvo Cars responded

Thank you for your review and for sharing your positive experience with us. We are overjoyed to hear that you consistently have great experiences with our service team. It's wonderful to know that you feel well taken care of and that our work quality meets your expectations the first time. Your confidence in our team means everything to us, and we truly appreciate customers like you who trust us with their vehicle needs. We look forward to continuing to provide you with the exceptional service you've come to expect.

July 25, 2025

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My vehicle was ready sooner than anticipated! Great job on getting it done quickly and professionally. More

by raulraul1311
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Recommend Dealer
Yes
Jul 29, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that your vehicle was completed ahead of schedule. Your recognition of our team's quick and professional work means so much to us at Crest Volvo Cars. We strive to exceed expectations while maintaining the highest quality standards, and it sounds like we accomplished that goal during your recent visit. We truly appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

July 23, 2025

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Lynn Ford is my Service Advisor. He made extra effort to insure I had a loaner vehicle and my car was service promptly. He called several times with updates. He also took the time More

by HTESTER
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2025

Crest Volvo Cars responded

We are thrilled to hear about your outstanding experience with Lyn. It sounds like you received exceptional care with the extra effort made to ensure you had a loaner vehicle and prompt service for your car. We're delighted that you received regular updates throughout the process and that everything was clearly explained, including the service details, costs, and warranty information. Your loyalty means the world to us at Crest Volvo Cars, and we're honored that you continue to trust us with your vehicle servicing needs. Thank you for recognizing our team's knowledge, professionalism, and honesty - these values are at the heart of everything we do.

July 23, 2025

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Customer service is always top notch alway listen to my concerns about my car keep up the good work Lyn Ford . More

by Bigwillie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Ally Gallagher

Jul 24, 2025

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our customer service team. It means so much to us that our team consistently listens to your concerns and provides the exceptional service you deserve. Your feedback about receiving top-notch service reinforces our commitment to taking care of our customers and their vehicles. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you in the future.

July 22, 2025

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Lyn always makes my life easier. I appreciate him for his outstanding customer service, and I will continue to come to Volvo because of him. More

by milarod61
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with Lyn. It's heartwarming to know that our service consistently makes things more convenient for you. Your recognition of the exceptional customer care you receive means the world to us. We're thrilled that the outstanding support you've experienced keeps you coming back to Crest Volvo Cars. Thank you for taking the time to share your positive feedback - it truly motivates our entire team to continue delivering the high-quality service you deserve.

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