Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 2

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
544 Reviews

Dealership Experience

19 yrs, 9 mos

Industry Experience

33 yrs, 9 mos

Languages Spoken

English English

4.9

544 Reviews

Write a Review

544 Reviews of Lyn Ford

June 19, 2026

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Employee Rating

Crest Volvo sales and service are top notch! Barry, Tim, and Jordan keep us coming back! More

by Jlindelof3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac, Locke Reynolds , Jordan Farmer, Tim Warner

Jun 22, 2026

Crest Volvo Cars responded

Thank you for sharing such a wonderful review! It truly means a great deal to hear that your experiences with both our sales and service teams have been top notch. That is exactly the standard we strive to uphold every day. We are so glad that Barry, Tim, and Jordan have made such a positive impression and kept you coming back. We will be sure to pass along your kind words to them. We look forward to continuing to serve you!

June 16, 2026

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Lyn is honest, helpful, and always answers all of my questions. He's been working on Volvos for decades, and he is so knowledgeable and explains things where I understand. So glad he is my service r More

by EEROMANO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lyn Ford

Jun 17, 2026

Crest Volvo Cars responded

We greatly appreciate your kind words and for taking the time to share your experience! It is truly wonderful to hear that Lyn has made such a positive impact on your service visits. His decades of expertise with Volvo vehicles and his commitment to clear, transparent communication are exactly the qualities we value in our team members. Thank you for trusting Crest Volvo Cars with your vehicle, and we look forward to continuing to provide you with the outstanding service you deserve!

June 13, 2026

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Very timely, helpful, dropped me back quickly; Car better than expected. One suggestion is to indicate to the customer when the next service and what exactly is due. More

by srelangi
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Crest Volvo Cars responded

Your positive feedback truly means a lot to us! We are glad to hear that your experience was timely, that our team was helpful, and that your car exceeded your expectations — that is exactly the kind of service we strive to provide every day. We also genuinely appreciate your thoughtful suggestion about communicating upcoming service needs to customers. That is a valuable insight, and we will certainly take it into consideration as we look for ways to make the experience even more transparent and convenient for our guests. We look forward to serving you again!

June 12, 2026

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My husband and I always have a great experience with Crest Volvo. They communicate well and handle all our needs. More

by SAMCLAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryan Bingham, Mark Morgello, Jasmin Umanzor , Jordan Farmer, Fabian Salazar

Jun 15, 2026

Crest Volvo Cars responded

We are overjoyed to hear that you and your husband consistently have such wonderful experiences with us! It means a great deal to know that our communication and commitment to meeting your needs have made a positive impression. We truly value your continued trust and loyalty, and we look forward to providing you both with the same great experience for many years to come. Thank you for taking the time to share your kind words!

June 12, 2026

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Whoever fid the zaktek service yesterday did an EXTREMELY AWESOME job ! Thank you! Kudos to you! My car looked PERFECTLY NEW! Awesome service at Volvo as always! Thanks to all More

by CURUBOS
Service Price Transparency
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Recommend Dealer
Yes
Jun 15, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! It is truly great to hear that your ZakTek service exceeded your expectations and left your car looking perfectly new. Moments like these remind us why we take such pride in the work we do, and your kind words mean a great deal to the entire team. We are grateful for your continued trust and look forward to providing you with the same exceptional experience on every future visit. See you next time!

June 11, 2026

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I have been a Volvo Customer since 1997. This is my 5 th Volvo. I still have my first one with over 200 k My rep Lyn Ford is Amazing. Patient kind spirited and knowledgeable of his work More

by BUTLERSONJA26
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Max Caplin , Sales Rep. Greg not sure last name

Jun 12, 2026

Crest Volvo Cars responded

We deeply appreciate your loyalty and the wonderful relationship you have built with Volvo over the years! It is truly remarkable to hear that you are on your fifth Volvo and that your very first one is still going strong with over 200,000 miles — that speaks volumes about the quality and durability that has kept you coming back. We are so glad that Lyn has been such a positive part of your experience. Your kind words about his patience, warmth, and expertise mean a great deal to us. We are honored to have you as part of the Crest Volvo Cars family. Thank you, Sonja, for your continued trust and support!

June 08, 2026

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I'm always happy with the service I receive at Crest Volvo. Lyn is an excellent advisor. He always explains everything to me and keeps me updated. The process to schedule appointments is easy and the lo More

by Judy B
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are elated to hear about your consistently positive experiences with us! Your feedback about our service advisor and the clear communication you receive throughout the process is truly valued. We're also thrilled that our scheduling system and loaner car program have made your visits convenient and stress-free. It's wonderful to know that your decision to purchase your vehicle with us continues to bring you satisfaction. Your loyalty and trust mean everything to us, and we look forward to continuing to provide you with the exceptional service experience you've come to expect.

June 08, 2026

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Lyn has been an excellent service advisor, always great to see a smiling face, and knowledgeable advisor. Prompt updates and great service are tough to beat. More

by CARSONU
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with Lyn! It's truly heartwarming to know that her knowledge, prompt communication, and welcoming demeanor made such a positive impression on you. Having a service advisor who combines expertise with genuine care makes all the difference in creating an exceptional experience. Your feedback about the quality of service you received means so much to our team. We're proud to have team members like Lyn who consistently deliver the professional yet personal touch that our customers deserve. Thank you for taking the time to share your experience with us.

June 07, 2026

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Very professional and efficient staff. Easy scheduling, loaner car process and notifications of service progress and results via phone app More

by emb4n6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our team. Your feedback about our professional and efficient staff truly means a lot to us, and we're glad that our scheduling process, loaner car service, and communication through our phone app met your expectations. At Crest Volvo Cars, we strive to make every service visit as convenient and transparent as possible. It's wonderful to know that our efforts to keep you informed throughout the service process made a difference in your experience. Thank you for taking the time to share your thoughts with us.

June 04, 2026

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Always positive and helpful. Never have to wait longer than expected. If I have question, they will find an answer More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Bryan Bingham , Jordan Farmer, Tim Taylor

Jun 10, 2026

Crest Volvo Cars responded

Thank you for your review, Bob! We greatly appreciate your kind words about our team's positive and helpful approach. It's wonderful to hear that we consistently meet your expectations regarding wait times and that our staff takes the time to thoroughly answer your questions. Your feedback reinforces our commitment to providing exceptional service. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to serve you with the same level of care and attention in the future.

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