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Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
462 Reviews

Dealership Experience

19 yrs

Industry Experience

33 yrs

Languages Spoken

English English

4.9

462 Reviews

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462 Reviews of Lyn Ford

December 28, 2025

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Employee Rating

Efficient, friendly, and helpful! ! Such a great experience coming to Crest Volvo and working with Lynn. More

by delriocristina.24
Service Price Transparency
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Recommend Dealer
Yes
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Jan 02, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted to hear that your experience with us was so positive. It's wonderful to know that you found our team to be efficient and helpful, and that Lynn provided you with such excellent service. Your kind words about the friendly atmosphere and great experience truly mean a lot to our entire team. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you in the future.

December 27, 2025

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Employee Rating

Mr. Ford was outstanding as was the service team. Adfitionally, lefg an item in the loaner car and was contacted about it, which I am very thsnkful for. More

by LANINGMARK
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Recommend Dealer
Yes
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Dec 29, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that Mr. Ford went above and beyond during your service visit and recheck, and that our loaner car staff provided excellent assistance. Your recognition motivates our entire team at Crest to continue delivering outstanding service.

December 26, 2025

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Employee Rating

As always, the customer service provided by Lynn was outstanding. The service and follow-up to my visit with the inspection video was much appreciated. More

by JCOSLP
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Recommend Dealer
Yes
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Dec 29, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Lynn provided outstanding customer service and that you appreciated the inspection video follow-up. Your continued trust means everything to us, and we look forward to serving you again.

December 25, 2025

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This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind! More

by Lisa Krutmeier
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Locke Reynolds, Madolyn McPhail, Max Caplin, Tyler Barna

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Dec 29, 2025

Crest Volvo Cars responded

Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again.

December 25, 2025

Dealership Rating
Employee Rating

Mr. Ford is excellent as is Crest. Service was great. I had to return for recheck and Mf. Ford went above and beyond. Staff at loaner car area was also very nice. More

by LANINGMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled that Mr. Ford and our service team provided outstanding care, and glad we could contact you about your item in the loaner car. Your positive experience means so much to us at Crest Volvo Cars.

December 24, 2025

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Employee Rating

Crest Volvo is a fabulous dealership with superb personnel. We are on our 3rd XC90 from them. The service department and mechanics are the best. Lyn Ford our service manager is incredible. Alway More

by Jim
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Recommend Dealer
Yes
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Dec 29, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're delighted to have earned your loyalty with your third XC90 purchase. It's great to know our service team continues to meet your expectations with quality work and timely communication. Your trust in Crest Volvo over the years is deeply appreciated, and we look forward to continuing to serve you.

December 23, 2025

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From purchasing a car to having your car serviced Crest has always been great. We having been dealing with crest for over 15 years now and have never had a bad wxperience. More

by Kvillareal
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Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Crest Volvo Cars responded

Thank you for your loyalty over the past 15 years! We're delighted to hear about your wonderful experience with both our sales and service teams. Your trust means everything to us at Crest Volvo Cars.

December 20, 2025

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Lyn Ford and the entire service team, as well as mechanics do a great job! They are the best. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback about our service team! We're thrilled we exceeded your expectations and look forward to continuing to serve you with excellence at Crest Volvo Cars.

December 20, 2025

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Very professional and timely service. Good follow up done timely to keep me on track as well. Thank you Lynn as always, More

by ABHI.GUDIMETLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We're delighted you found our service professional and timely. We appreciate you taking the time to share your experience with our team.

December 20, 2025

Dealership Rating
Employee Rating

Lyn Ford always treats me positively and I know that I will be taken care of by him and the staff at Crest Volvo Frisco. More

by PATRICKJPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lyn Ford and our team. Your kind words mean the world to us, and we look forward to continuing to provide you with exceptional service at Crest Volvo.

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