Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
403 Reviews

Dealership Experience

18 yrs, 9 mos

Industry Experience

32 yrs, 9 mos

Languages Spoken

English English

4.9

403 Reviews

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403 Reviews of Lyn Ford

October 23, 2025

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Lyn was great to work with, not only pleasant and helpful, but informative and made you feel that you and your car really mattered, which in today's world is seldom experienced. One of the most posit More

by B1BUTLER
Recommend Dealer
Yes

October 23, 2025

Dealership Rating
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Excellent service from beginning to end— check-in, loaner, updates, car wash, and check out we’re all great More

by NDAVID94
Service Price Transparency
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Recommend Dealer
Yes

October 22, 2025

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The Dealership is great and Lyn always helps us with what we need. They always make the experience easy. More

by SHELBY_KINDHART
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman

October 18, 2025

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I have had the pleasure of interacting with Lyn Ford and the Volvo team through 4 purchased vehicles. I would say that speaks for itself! More

by maholbrook
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Recommend Dealer
Yes
Oct 23, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! Your loyalty through four vehicle purchases truly demonstrates the exceptional service our team provides. We understand how important it is to build lasting relationships with our customers, and it means so much to know that your experience with our team has consistently met your expectations. Your continued trust in Crest Volvo Cars speaks volumes about the quality of service you have received. We appreciate customers like you who value the dedication and expertise our team brings to every interaction.

October 17, 2025

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Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10
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Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our team! Your kind words about receiving excellent care and communicative service truly mean the world to us. We're delighted that you feel so well taken care of, and it brings us great joy to know that this exceptional service has contributed to your loyalty as a Volvo client. At Crest Volvo Cars, we strive to provide outstanding experiences for every customer, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your positive experience.

October 17, 2025

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Lynn Ford is very good at helping me maintain my old Volvo, recommending what is needed now and letting me know if there’s something that might need attention in a little while so I can plan on it. Than More

by STEPHEN61
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Recommend Dealer
Yes

Other Employees Tagged: Tim Taylor

Oct 22, 2025

Crest Volvo Cars responded

We are delighted to hear about your positive experience with maintaining your Volvo. It sounds like you receive excellent guidance on both immediate maintenance needs and future planning for your vehicle's care. We truly value customers who trust us with their older vehicles, and it means so much when our team can help you plan ahead for upcoming service needs. Your feedback about the helpful recommendations and clear communication is greatly appreciated. Thank you for choosing Crest Volvo Cars for your automotive care.

October 15, 2025

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Excellent service as always! I would highly recommend Crest Volvo to anyone needing service on their Volvo! Lyn is great to work with and always answers any questions I have. More

by BECCA8
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Recommend Dealer
Yes
Oct 21, 2025

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer! We are thrilled to hear that you continue to have outstanding experiences with our service team. It means so much to know that you find the drive worthwhile and that we consistently meet your expectations. We take pride in ensuring our customers have reliable transportation while their vehicles are being serviced, so we're pleased the loaner car program works well for you. Your recommendation means the world to us, and we truly appreciate your continued trust in our team.

October 14, 2025

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Fantastic service, focused on the customer and identifying issues that are needed to be resolved for customers. More

by MBURTON6288
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Recommend Dealer
Yes
Oct 17, 2025

Crest Volvo Cars responded

We are overjoyed to hear about your wonderful experience with our team. Your kind words about our excellent service and our commitment to putting customers first truly mean the world to us. We take great pride in thoroughly identifying and addressing any concerns our customers may have, and it sounds like we delivered exactly what you needed. Thank you for recognizing our dedication to providing focused, customer-centered care. We appreciate you taking the time to share your positive experience.

October 10, 2025

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Crest Volvo has been exceptional from day 1. My service rep - Lyn Ford - is one of the best reasons why too. Always helpful and tells me like it is when it comes to servicing my XC60. More

by DBM1990
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Recommend Dealer
Yes
Oct 14, 2025

Crest Volvo Cars responded

Your feedback is incredibly valuable to us. We are thrilled to hear that your experience has been outstanding from the very beginning. It means so much to know that our team has consistently provided you with exceptional service for your XC60. We truly appreciate you recognizing the dedication and straightforward approach that makes such a difference in automotive service. Your trust in our team and our commitment to honest, helpful service is exactly what we strive for every day. Thank you for choosing us and for taking the time to share your positive experience.

October 08, 2025

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Lyn is very knowledgeable and strives to do the right thing for servicing his customers. He keeps me in the loop on the progress of my repairs. More

by Wfsherrell
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Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We deeply cherish your positive feedback about your service experience. It's wonderful to hear that you found our team member to be knowledgeable and dedicated to providing excellent customer care. We understand how important clear communication is during repairs, and we're pleased that you were kept informed throughout the entire process. Your recognition of our commitment to doing right by our customers means a great deal to us at Crest Volvo Cars. We look forward to continuing to serve you with the same level of expertise and transparency.

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