Lynn Dole | Page 3

My Jeep went in for a one day 100,000 mile service, that turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and roto turned into a three day nightmare. I was informed it needed an oil cooler and it was very expensive. I was then told it needed brake pads and rotors, but they needed to be replaced together? I don’t know why the rotors couldn’t be resurfaced? Then I was told I had a seized caliper, we drove the car in and it was fine and why it wasn’t found when the brakes were inspected. It made me question the skill and integrity of you mechanic and dealership! The days and $2800 dollars later, I finally got my Jeep back. I own three Jeeps and I will probably not bring them to your dealership. I was very disappointed. More

by AL.AKSTEROWICZ Verified Customer Verified Customer

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Thank you for servicing my Jeep quickly. Your staff is always pleasant and accommodating. They always greet customers with a smile. Your staff is always pleasant and accommodating. They always greet customers with a smile. More

by pamster195 Verified Customer Verified Customer

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I was very satisfied , Work was done in a timely manner , Very nice service department very knowledgeable Very nice service department very knowledgeable More

by MATTCOLE05 Verified Customer Verified Customer

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Time efficient and service with a smile has been my experience at Secor so far. Pre registration was smooth experience at Secor so far. Pre registration was smooth More

by michael.j.mirabito Verified Customer Verified Customer

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The service department took in my vehicle on time and had me out the door in less time than I expected. I waited in the very clean waiting room. me out the door in less time than I expected. I waited in the very clean waiting room. More

by kuchtare Verified Customer Verified Customer

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Lynn was awesome and very friendly. Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expe Always get good service at Secor. Only complaint (And not a big one) is, last week I had an oil change & Tire rotation. With the Mopar Plan, I'm expecting synthetic per what the plan write up said. My sticker has me going back in 3,000 miles. That is too soon. Also, my tires were never touched. More

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This was my first time working with Secor Chrysler on my Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouri Dodge Promaster Van. Melissa and Lynn were right on the ball from the very first phone call. Melissa greeted me in the parking lot (even in the pouring rain) welcoming me to their service center. Lynn was speedy with ordering the parts I needed, and set up an appointment right away to have them installed once the parts are received at the shop. I had been recommended to visit Secor, by another dealership, who was not equipped to handle my service needs. More

by kuchtare Verified Customer Verified Customer

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Bought exactly the jeep I was looking for from them. When something broke, they covered it under warranty, plus fixed a recall all in a single day. When something broke, they covered it under warranty, plus fixed a recall all in a single day. More

by AARON Verified Customer Verified Customer

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The service department is professional and friendly. They kept me informed and cared about my satisfaction as a customer. They kept me informed and cared about my satisfaction as a customer. More

by SLG15 Verified Customer Verified Customer

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They were very helpful and kept me posted of what was going on with my car going on with my car More

by rachelegreene89 Verified Customer Verified Customer

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