

122 Reviews
Write a ReviewDealership Experience
5 yrs, 10 mos
Industry Experience
9 yrs, 7 mos
122 Reviews of MICHELLE LADNER
July 16, 2025
Dawn went above and beyond to make sure we got everything we wanted in our x5. I forgot to add one thing to the build and she made it happen even after order was place. We made a deal in the about 30 minutes we wanted in our x5. I forgot to add one thing to the build and she made it happen even after order was place. We made a deal in the about 30 minutes. I sent her what I wanted and she had a price that was better than my local dealer by $40 a month on a lease and beat there trade in offer. Even after the sale she was quick to respond to all of my questions. Thanks a bunch and I highly recommend her and Galleria BMW. More
Other Employees Tagged: Dawn Mattina, Amy Lancaster
July 01, 2025
Very easy to deal with. Responsive, transparent and proactive. They treat their customers very well. Also were the most competitive on pricing by far. Responsive, transparent and proactive. They treat their customers very well. Also were the most competitive on pricing by far. More
Other Employees Tagged: Dan Leahy, Amy Lancaster
June 21, 2025
I had a great experience with Jacob (Jude) at Galleria BMW. When I first walked in, he greeted me with a warm welcome and smile. He was very personable, detailed and honest which I truly valued. Jude did BMW. When I first walked in, he greeted me with a warm welcome and smile. He was very personable, detailed and honest which I truly valued. Jude did everything he could to make sure I went home happy and knowledgeable about my new 2025 X3. He is amazing and I’d send my friends and family to work with him any day. Thank you again Jude! You’re the best! More
Other Employees Tagged: Jacob Jaudon
June 05, 2025
This dealership had the most friendly staff we have ever encountered. Jacob was a delight to work with, and they made everything so easy from start to finish.. I love my car❤️ encountered. Jacob was a delight to work with, and they made everything so easy from start to finish.. I love my car❤️ More
Other Employees Tagged: Jacob Martin
May 28, 2025
This place is amazing! Everyone was so nice and efficient. I had a pleasant experience and I love my new car. Ben answered all my questions and is very knowledgeable of Everyone was so nice and efficient. I had a pleasant experience and I love my new car. Ben answered all my questions and is very knowledgeable of the cars offered there. I definitely will recommend this place. Thank you so much! More
Other Employees Tagged: Gavin Reeves, Amy Lancaster, Benjamin Sutphin
May 28, 2025
They did a great job following through on everything they said. I enjoyed every step of the process. Thank you said. I enjoyed every step of the process. Thank you More
Other Employees Tagged: Jacob Martin
May 27, 2025
The best dealership we have ever dealt with and the best BMW dealership by far! The staff is amazing! BMW dealership by far! The staff is amazing! More
Other Employees Tagged: Amy Lancaster, Ashton Williams, Ava Williams
May 17, 2025
Ms. Dawn was great to work with! She made the buying process so easy. She made my buying experience great, especially for this being my first vehicle. process so easy. She made my buying experience great, especially for this being my first vehicle. More
Other Employees Tagged: Dawn Mattina, Ryan Light , Mandy Myers
May 16, 2025
My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More
Other Employees Tagged: Austin Watts, Billy Herbert
May 03, 2025
It is my third BMW, and working with Sonya has always been a pleasure. She is knowledgeable and will work to get your dream car. She is not only my leasing specialist but has become a friend. Galleria BM been a pleasure. She is knowledgeable and will work to get your dream car. She is not only my leasing specialist but has become a friend. Galleria BMW is where you want to go for your next BMW purchase. More
Other Employees Tagged: Sonya West, Amy Lancaster , Cody
