MICHELLE LADNER

This dealership had the most friendly staff we have ever encountered. Jacob was a delight to work with, and they made everything so easy from start to finish.. I love my car❤️ encountered. Jacob was a delight to work with, and they made everything so easy from start to finish.. I love my car❤️ More

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This place is amazing! Everyone was so nice and efficient. I had a pleasant experience and I love my new car. Ben answered all my questions and is very knowledgeable of Everyone was so nice and efficient. I had a pleasant experience and I love my new car. Ben answered all my questions and is very knowledgeable of the cars offered there. I definitely will recommend this place. Thank you so much! More

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They did a great job following through on everything they said. I enjoyed every step of the process. Thank you said. I enjoyed every step of the process. Thank you More

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The best dealership we have ever dealt with and the best BMW dealership by far! The staff is amazing! BMW dealership by far! The staff is amazing! More

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Ms. Dawn was great to work with! She made the buying process so easy. She made my buying experience great, especially for this being my first vehicle. process so easy. She made my buying experience great, especially for this being my first vehicle. More

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My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More

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It is my third BMW, and working with Sonya has always been a pleasure. She is knowledgeable and will work to get your dream car. She is not only my leasing specialist but has become a friend. Galleria BM been a pleasure. She is knowledgeable and will work to get your dream car. She is not only my leasing specialist but has become a friend. Galleria BMW is where you want to go for your next BMW purchase. More

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What an amazing experience we had at Galleria BMW! Our client advisor, Jacob, was very patient, made us comfortable, and ensured us that we would get the best deal possible! Even before we met him, he Our client advisor, Jacob, was very patient, made us comfortable, and ensured us that we would get the best deal possible! Even before we met him, he contacted us to get all of our information to complete our purchase! He is surely an asset to Galleria's team. A sincere thank you is extended to Jacob for all he did! More

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I love this dealership as they are willing to help customers and the majority of the staff I dealt with are women. They are professional and eager to make a great deal to create a lasting relationship customers and the majority of the staff I dealt with are women. They are professional and eager to make a great deal to create a lasting relationship. I have bought 2 BMW's from Sonja. She was prompt and helpful in finding me the right car for my needs. I highly recommend this dealership. Michelle was instrumental in facilitating the deal i wanted. I love her attentiveness to the customer. More

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The service department is very disappointed. We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking aga We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking again, we take it back in and is told it’s another part and with our deductible it’s 600 dollars ever time. I have brought over 15 different vehicles from Mandel and did all of my business with them. The way they treat their customers now I will never buy a vehicle or take a vehicle to them. They lost all of my business. More

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