MICHELLE LADNER
MICHELLE LADNER at Galleria BMW

MICHELLE LADNER

General Sales Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

4.9
120 Reviews
4.9

120 Reviews

Write a Review

Dealership Experience

5 yrs, 9 mos

Industry Experience

9 yrs, 6 mos

120 Reviews of MICHELLE LADNER

June 21, 2025

Dealership Rating
Employee Rating

I had a great experience with Jacob (Jude) at Galleria BMW. When I first walked in, he greeted me with a warm welcome and smile. He was very personable, detailed and honest which I truly valued. Jude did More

by alicevplunk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Jaudon

Jun 24, 2025

Galleria BMW responded

Alice, Thank you so much for taking the time to share this. We are so pleased to hear that you had such a welcoming, personable, honest, and overall great experience working with Jude and our dealership. We know that you will continue to love your new X3, but if there is anything else that we can assist you with, please do not hesitate to reach out to us. We really appreciate your business and trust!

June 05, 2025

Dealership Rating
Employee Rating

This dealership had the most friendly staff we have ever encountered. Jacob was a delight to work with, and they made everything so easy from start to finish.. I love my car❤️ More

by ewelch115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

Jun 06, 2025

Galleria BMW responded

ewelch115, Thank you so much for your kind words and business. We are so pleased to hear that you had the most friendly time working with Jacob and our dealership purchasing your new vehicle. We really appreciate you, and we hope to continue to work with you in the future!

May 28, 2025

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Employee Rating

This place is amazing! Everyone was so nice and efficient. I had a pleasant experience and I love my new car. Ben answered all my questions and is very knowledgeable of More

by VITALC7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Galleria BMW responded

VITALC7, Thank you so much for taking the time to share such kind words about our entire dealership and team. We are truly so pleased to hear that you had such a pleasant experience and love your new car! If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your recommendation, and we are so pleased to have you as part of our Galleria BMW Family!

May 28, 2025

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Employee Rating

They did a great job following through on everything they said. I enjoyed every step of the process. Thank you More

by Mkarb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Martin

May 29, 2025

Galleria BMW responded

Mkarb, thank you so much for your kind words and business. We are so pleased to hear that you enjoyed your time with us, and we hope to continue to work with you in the future! Thank you!!

May 27, 2025

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Employee Rating

The best dealership we have ever dealt with and the best BMW dealership by far! The staff is amazing! More

by dyleawhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 17, 2025

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Employee Rating

Ms. Dawn was great to work with! She made the buying process so easy. She made my buying experience great, especially for this being my first vehicle. More

by Paola Rios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Ryan Light , Mandy Myers

May 19, 2025

Galleria BMW responded

Paola Rios, thank you so much for taking the time to share your experience. We are so pleased to hear that you had such an easy and overall great time purchasing your vehicle with Dawn and our team. If there is anything else that we can assist you with, please do not hesitate to reach out. We really appreciate your business and trust!

May 16, 2025

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Employee Rating

My experience with Austin in sales and Billy in the service Department has always been Excellent. Billy is very professional, my man when it comes to getting the car repaired.. More

by Creole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Watts, Billy Herbert

May 20, 2025

Galleria BMW responded

Creole, Thank you so much for taking the time to share your experience with us. We truly could not be happier to hear that you had such an excellent time working with Austin and Billy. We really appreciate you trusting us with your business, and we hope to continue to work with you in the future!

May 03, 2025

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Employee Rating

It is my third BMW, and working with Sonya has always been a pleasure. She is knowledgeable and will work to get your dream car. She is not only my leasing specialist but has become a friend. Galleria BM More

by Sherry9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Amy Lancaster , Cody

May 04, 2025

Galleria BMW responded

Sherry, Thank you so much for your continued business and trust. We are so pleased to hear that you always have the best experience working with Sonya and our dealership. We really appreciate you, and we are so grateful to have you as part of our Galleria BMW Family!

May 02, 2025

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Employee Rating

What an amazing experience we had at Galleria BMW! Our client advisor, Jacob, was very patient, made us comfortable, and ensured us that we would get the best deal possible! Even before we met him, he More

by gfbay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Jaudon , Mandi (finance), Ryan (genius)

May 04, 2025

Galleria BMW responded

gfbay, Thank you so much for taking the tine to share this. We truly could not be happier to hear that you had such an amazing time working with Jacob and our dealership. We know you will continue to love your BMW, but if there is anything else that we can assist you with please do not hesitate to reach out. Welcome to our Galleria BMW Family!

April 08, 2025

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Employee Rating

I love this dealership as they are willing to help customers and the majority of the staff I dealt with are women. They are professional and eager to make a great deal to create a lasting relationship More

by Matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West

Apr 08, 2025

Galleria BMW responded

Matt, Thank you so much for taking the time to share your experience with us. We truly could not be happier to ear that you loved working with our dealership and fund our team professional and eager to assist, specifically Sonya and Michelle. We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!

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