289 Reviews
Write a ReviewDealership Experience
9 yrs, 7 mos
Industry Experience
9 yrs, 7 mos
289 Reviews of Mackenzie Hansen
July 12, 2023
I can’t say enough good things about Lenoir City Ford and the staff, especially my sales rep Brittanie! First of all, this is my third personal vehicle that I had bought from Lenoir City Ford. I’m a pretty b the staff, especially my sales rep Brittanie! First of all, this is my third personal vehicle that I had bought from Lenoir City Ford. I’m a pretty big fan of this dealership as they’re one of the few dealerships, who don’t price gouge! I’ve rarely had an issue there and if I have, it’s been quickly resolved. The staff there are extremely professional, courteous, and friendly… From my sales rep Brittanie (who I’ve now used twice, make sure you ask for her), to the GM Glen, GSM Charlie, Sales Manger McKenzie, Inventory Manager Wayne, and Chris in parts, everyone there is top notch, helpful and like I previously stated, extremely professional. There’s not another dealership in East Tennessee, that I would go to and luckily they were here in my own backyard. Totally worth the drive to Lenoir City Ford if you’re looking for a new or used Ford or another used vehicle. More
Other Employees Tagged: Cecil Ball, Chuck Lemons , Karen Churchwell, Brittanie McKee, Ben Reel
July 12, 2023
Excellent and tried to get everything I wanted. He knew what he was talking about. He knew what he was talking about. More
Other Employees Tagged: Sonny Wolfenbarger, Cecil Ball , Ben Pina
July 02, 2023
I can’t say enough good things about Lenoir City Ford and the staff, especially my sales rep Brittanie! First of all, this is my third personal vehicle that I had bought from Lenoir City Ford. I’m a pretty b the staff, especially my sales rep Brittanie! First of all, this is my third personal vehicle that I had bought from Lenoir City Ford. I’m a pretty big fan of this dealership as they’re one of the few dealerships, who don’t price gouge! I’ve rarely had an issue there and if I have, it’s been quickly resolved. The staff there are extremely professional, courteous, and friendly… From my sales rep Brittanie (who I’ve now used twice, make sure you ask for her), to the GM Glen, GSM Charlie, Sales Manger McKenzie, Inventory Manager Wayne, Finance Manager Daniel, and Chris in parts, everyone there is top notch, helpful and like I previously stated, extremely professional. There’s not another dealership in East Tennessee, that I would go to and luckily they were here in my own backyard. Totally worth the drive to Lenoir City Ford if you’re looking for a new or used Ford or another used vehicle. More
Other Employees Tagged: Sonny Wolfenbarger, Cecil Ball, Chuck Lemons , Karen Churchwell, Brittanie McKee, Ben Reel, Brittany McKee
April 23, 2023
I would not trust this so called dealership to put air in my tyres after they chemical flushed my transmission then put the wrong oil and 6 pints too much destroying the transmission and then claim they did my tyres after they chemical flushed my transmission then put the wrong oil and 6 pints too much destroying the transmission and then claim they did no wrong- don’t get serviced here even though the owners manual says to do the opposite of what they did More
Other Employees Tagged: Sonny Wolfenbarger, Glenn Wood , Ben Reel
March 21, 2023
I recently traded for a new 2022 Ford Escape at Lenoir City. My experience of purchasing a car from them was one of the very best car-buying experience that I've had in over fifty years of buying Fords! City. My experience of purchasing a car from them was one of the very best car-buying experience that I've had in over fifty years of buying Fords! My wife and I have never been treated better by a dealer. Our salesman, David Bentley, was excellent to work from beginning to end of the transaction. We trusted him as honest, courteous, friendly, and knowledgeable. MacKensie, the sales manager and Mike in finance, were both excellent to work with as well. My wife and I are happy customers! More
Other Employees Tagged: David Bentley sales - 5 star
September 07, 2018
Went for one vehicle got another. After browsing there inventory online I notified them of interest in a vehicle, I was called about five minutes later to set up an appointment. I got After browsing there inventory online I notified them of interest in a vehicle, I was called about five minutes later to set up an appointment. I got there early the next day and MacKenzie and I walked around the lot. The car I was interested in was sold earlier which was alright. He took what I was looking for onto consideration, and sent me towards a rav4 which pretty much check my list for everything I needed for my family. I liked the vehicle and purchased it with no problem. I did come in with financing from my bank, but it seems like they could get you financed easily. More
August 01, 2018
Super Simple Process with Great Sales Guys! My daughter bought her very first new car last week from this dealership. Mackenzie was absolutely a joy to work with! He made the process so easy an My daughter bought her very first new car last week from this dealership. Mackenzie was absolutely a joy to work with! He made the process so easy and quick. My daughter is thrilled with her new car and we would recommend Mackenzie and Lenoir City Ford to anyone looking for a vehicle. More
Other Employees Tagged: Cecil Ball
July 31, 2018
Used car purchase LCF is a great place to purhase a vehicle. The staff works hard to make you the best deal. Very friendly and helpful. Thank you Mackenzie for all you LCF is a great place to purhase a vehicle. The staff works hard to make you the best deal. Very friendly and helpful. Thank you Mackenzie for all you did! More
July 30, 2018
Purchased our second vehicle from this dealership Worked along side Mackenzie to purchase oue second vehicle from this dealership. No hassle or pressure to.buy. Easy to work with. The truly put the cu Worked along side Mackenzie to purchase oue second vehicle from this dealership. No hassle or pressure to.buy. Easy to work with. The truly put the customer first and go above and beyond to help the customer purchase the vehicle they want. Will be going back to purchase another vehicle in the future and would recommmend this dealership to everyone. More
Other Employees Tagged: Majdi Awad
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