Maddox Gros
Maddox Gros at Galleria BMW

Maddox Gros

Client Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Maddox Gros

February 24, 2026

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Listen… if you’re in the market, RUN don’t walk to the BMW Galleria store and ask for Maddox! The staff is top-tier — professional, welcoming, and efficient. Maddox made the process smooth, stress-free More

by andrews39503
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Amy Lancaster

Feb 24, 2026

Galleria BMW responded

Thank you so much for this incredible review! We love the energy — “RUN don’t walk” might be our new favorite line! We’re thrilled to hear that BMW Galleria delivered a top-tier experience from start to finish. Creating a professional, welcoming, and efficient environment is exactly what we strive for every day. Maddox will be especially excited to hear your kind words. Making the process smooth, stress-free, and delivering the best price and best service is what it’s all about — and a hug at the end? That’s when we know we did it right! We truly appreciate you choosing us and taking the time to share your experience. Enjoy every mile in your new BMW, and we’re always here whenever you need us!

February 24, 2026

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Great customer service! Maddox was fist class and will 100% be back with any vehicle needs. Hugh recommend! Great job Maddox More

by jeff.rose
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Recommend Dealer
Yes
Feb 24, 2026

Galleria BMW responded

Thank you, Jeff, for the fantastic feedback! We’re thrilled to hear you had such a great experience at BMW Galleria. Maddox truly strives to deliver first-class service every time, and it means a lot to know he made that kind of impression on you. We sincerely appreciate the recommendation and your trust in us. We’ll be ready whenever you’re back for your next vehicle need. Thanks again for choosing BMW Galleria!

February 08, 2026

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Easiest car buying experience ever. Went above and beyond to find exact colors, features, and price. More

by Patrick
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2026

Galleria BMW responded

Thank you for the great feedback, Patrick! We’re so glad to hear your car-buying experience was easy and stress-free. Our team truly enjoys going the extra mile to help find the perfect color, features, and price, and we appreciate you trusting us with your purchase. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything in the future.

December 26, 2025

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Super fast process. Got the car I wanted for the price I wanted. I will be back to do more business with them. More

by legostar19
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Recommend Dealer
Yes
Dec 29, 2025

Galleria BMW responded

Thank you for the great review! We’re so glad to hear that the process was quick and that you were able to get the car you wanted at the price you wanted. We truly appreciate your business and look forward to working with you again in the future.

December 01, 2025

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Smooth easy car buying experience. The staff was exceptional. This was my first experience with Galleria and I'm sure not my last. More

by Demetra
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Recommend Dealer
Yes

Other Employees Tagged: Ava Williams

Dec 02, 2025

Galleria BMW responded

Thank you, Demetra! We’re so glad your first experience with Galleria was smooth and enjoyable. Our team truly appreciates your kind words, and we look forward to welcoming you back again!

November 21, 2025

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Maddox and Galleria BMW were Great! Being from another state, Maddox sent me requested detailed pictures and walk-around videos of the vehicle. This helped me feel comfortable purchasin More

by JMCGarcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 25, 2025

Galleria BMW responded

Thank you for the wonderful review! We’re so glad Maddox’s videos and photos helped you feel confident purchasing from out of state. It means a lot that you flew in from Texas and found the vehicle to be exactly as promised. We truly appreciate your trust and are grateful for the chance to provide you with a great experience at Galleria BMW!

November 08, 2025

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Ryan was great in helping us set up everything , really knows hue business. Can’t say enough about Maddox his doing a very good job ,wish him the Best . Michelle what can I say ,fantastic at her job ,Thank More

by jluther
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Recommend Dealer
Yes

Other Employees Tagged: MICHELLE LADNER, Ryan Light

Nov 09, 2025

Galleria BMW responded

Thank you so much for your kind words! We’re thrilled to hear that Ryan, Maddox, and Michelle each made your experience such a positive one. Our team takes great pride in providing knowledgeable, friendly, and personalized service, and it’s wonderful to know their efforts stood out. We truly appreciate your feedback and look forward to serving you again here at Galleria BMW!

November 07, 2025

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The best customer service you can find she’s very friendly and she helps anytime even after hours work More

by hamodeaboalia3
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Recommend Dealer
Yes
Nov 09, 2025

Galleria BMW responded

Thank you so much for sharing your experience! We’re thrilled to hear that Dawn went above and beyond to provide exceptional service — even after hours. She truly cares about her clients and takes pride in making every interaction friendly, helpful, and stress-free. We appreciate your kind words and are so glad to have you as part of the Galleria BMW family!

October 29, 2025

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Amanda and Cody were amazing and made the entire Galeria experience one we will recommend to everyone! I cannot think of a better place to have a luxury brand experience! First class!! More

by gulfshore1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Tibbals , Cody

Nov 03, 2025

Galleria BMW responded

gulfshore1, Thank you so much for your kind words about Amanda, Cody, and our dealership. We truly could not be more pleased to hear that you had such an amazing time working with us purchasing your new BMW! We really appreciate your business and trust, and we hope to continue to work with you in the future. Welcome to our Galleria BMW Family!

August 21, 2025

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Maddox is a professional and has my best interest in mind when helping me choose the best vehicle for my me. This is the second vehicle I have purchased from Galeria BMW and my first trade- in and in every t More

by ebarbara1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 21, 2025

Galleria BMW responded

ebarbara1, Thank you very much for taking the time to share this with us. We truly could not be more pleased to hear that you had such a professional and overall exceptional time working with Maddox and our dealership purchasing your new BMW. We know that you will continue to love your new vehicle, but if there is anything else that we can assist you with please do not hesitate to reach out to us. We really appreciate your business, trust, and recommendation, and we are so grateful to have you as part of our Galleria BMW Family!

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