Maggie Matir | Page 111

Maggie was awesome The service liaison Magge was great, she kept me up to date on every step. She was polite, professional and informed and explained the issue with my c The service liaison Magge was great, she kept me up to date on every step. She was polite, professional and informed and explained the issue with my car and what would need to be done. She was direct about prices and followed up on things I should have known but didn't. Though I don't want any other issues with the car I'd work with her again. More

by placejunkmailhereplz Verified Customer Verified Customer

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2015 Dodge Durango I went for an A/C issue. I told the lady over the phone the issue I was having. She still scheduled the appointment and the A/C machine was outta serv I went for an A/C issue. I told the lady over the phone the issue I was having. She still scheduled the appointment and the A/C machine was outta service. Since I was already there. I had the kar servicesd kuz I had a check engine light. Turns out to be the purge Valve. $322.30. Done. So I then went to Rt.4 paramus Cdj. The following Monday. Got the A/C fixed and was told . I have a Recall on my caliper. But they didnt tell me that at Eastchester.SmH More

by mag.nuhkarta Verified Customer Verified Customer

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Dealership from xxxx There’s only one reason I come to this dealership and that’s because I purchased a warranty for my car with them... which now is causing me a headache There’s only one reason I come to this dealership and that’s because I purchased a warranty for my car with them... which now is causing me a headache trying to use. Mr. Day is the most pleasant person there followed by Maggie. It takes quite long to get a call in regards to your vehicle and I have to stalk them for updates. Dropped my car last week Thursday and I am STILL waiting to get my car back - it’s kind of ridiculous. It regret purchasing my vehicle here, plus purchasing a extended warranty for it because it’s just about worthless. The salesmen are pretty much all money hungry and don’t care about the customers & the service department needs a xxxx of a lot more training on customer service and just being decent people. Purchased a vehicle in September 2017 from there and June 2018 the car kept shutting off on me while I was on the highway with my 8 month old son. I shouldn’t be having these problems and it shouldn’t be taking so long to fix it. I will never purchase a vehicle here again and when my warranty runs out, I’ll never come back to this service department. More

by SRiggio0718 Verified Customer Verified Customer

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Details Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. Glad to c that chgs were good for customers Ricky's attitude and attention to details was the difference in the place. Thanks. So much. More

by rayfrbx718 Verified Customer Verified Customer

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Quick and easy service Came in for recall service was taken care properly and quick Maggie my service advisor was very helpful and pleasant she made sure I was taken care of Came in for recall service was taken care properly and quick Maggie my service advisor was very helpful and pleasant she made sure I was taken care of good More

by lickyloco Verified Customer Verified Customer

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Unprofessional, uncaring, lazy customer service I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my tim I scheduled my oil change and when I got there they tell me they can’t do the oil change today they’re to busy. Absolutely no consideration for my time, I reschedule for the next day and AFTER the oil change they charge me $100.00 when my dealer told me I had a package with my lease and all oil changes are free only replacement parts and the sorts I would have to pay out of pocket. I’ve leased Acura’s and BMW’s in the past and NEVER paid $100.00 for a oil change. The service representative was indifferent to anything I had to say and walked away. The last thing a manager said to me is she didn’t have time to speak to me, that I should go elsewhere for a oil change. NEVER GOING BACK disgusting service. More

by KAMRUL.M.ALOM Verified Customer Verified Customer

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poor customer service overall The customer service is terrible no one calls you back. none of the supervisors call back. i was left without a rental i was told they will call me ba The customer service is terrible no one calls you back. none of the supervisors call back. i was left without a rental i was told they will call me back no one did then a few days later i recieved a text saying my car was ready. i left several different messages for finance managers and sales managers to discuss trade in options as well as i was looking to talk about purchasing two new cars for my twins that are going away to college no one ever called me back. that was lost of sales for your company but i guess my money or me being a customer doesnt matter. More

by SERRANOZEL Verified Customer Verified Customer

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Friendly and caring Took my 2014 GC desiel for major repairs and a basic oil change. I was treated very well and kept up to date on everything that was going on with my Took my 2014 GC desiel for major repairs and a basic oil change. I was treated very well and kept up to date on everything that was going on with my jeep. Even though I didn't purchase from them they handled my needs to the t More

by dro1013 Verified Customer Verified Customer

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Inspection Excellent experience.Staff was pleasant, helpful n professional. Had taken my car to a different dealer and serviced by very unprofessional person who Excellent experience.Staff was pleasant, helpful n professional. Had taken my car to a different dealer and serviced by very unprofessional person who I did not trust. Decided to go to this dealer instead n was serviced well. More

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very good service great job and service very helpful friendly quick services staff was on point.. I would bring my car to service again for an oil change. great job and service very helpful friendly quick services staff was on point.. I would bring my car to service again for an oil change. More

by rbligen Verified Customer Verified Customer

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