Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 14

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.5
1,152 Reviews
4.5

1,152 Reviews

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1152 Reviews of Maggie Matir

December 15, 2022

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Employee Rating

I will never take any of my vehicles back to service at this location service was horrible. They were hanging around joking around talking about personal business. I was called the vehicle is ready still w More

by Cruzcrrcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2022

Eastchester Chrysler Jeep Dodge Ram responded

What you've described certainly doesn't sound like the meticulous and professional care we strive to provide, and we're sorry we missed the mark this time. Your feedback will be addressed with the appropriate people, and if there is anything more we can do to help you at this time, please reach out. We would appreciate a chance to make this right. Best, Customer Care Team - (877)-811-9330

December 15, 2022

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Every time I come here I have some sort of issue. And this time is definitely the last time I’ll be doing any sort of business with them, and I have been dealing with them since 2014 from buying, sel More

by EST1020
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Julio Nunez, James Collier, Lemar Davis, Steven Davis, Chris Dayka , I wish I could remember all the guys that I’ve tried with but only one person over there I haven’t had a bad interaction with is Lamar

Dec 22, 2022

Eastchester Chrysler Jeep Dodge Ram responded

We are very sorry to read this feedback. We appreciate your years of business and are concerned that our customer service has fallen short during your recent visits. If you would be willing to share the details, we'd like to learn from this experience. Please consider being in touch directly. Thank you, Customer Care Team - (877)-811-9330

Dec 24, 2022

EST1020 responded

No .. it’s officially over I normally recommend people there I’ve stopped that and I will never be back to do ANY kind of business with you guys and if I could stop anyone from doing business with y’all I will super unprofessional and full of lying and misinformation giving people. But what do you expect from a car dealership

December 09, 2022

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i had a recall issue, which needed immediate attention so i called several Chrysler dealership and only Eastchester Bronx location that gave me within a week or two . the job was a long process, i glad it wa More

by hudson
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Recommend Dealer
Yes
Dec 12, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for this review of Eastchester Chrysler Jeep Dodge Ram. Hudson. We are grateful for your patience and your trust in our team!

December 09, 2022

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Having Maggie as my service advisor helped make my experience a pleasant one. She is very knowledgeable and tries her best to make everything right for you, when it comes to your car. I highly recomme More

by mslg1129
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 09, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review! We are so glad to hear that Maggie delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Eastchester Chrysler Jeep Dodge Ram!

December 08, 2022

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Great staff fast service very good work done very welcoming good customer service Good good More

by abdallahabedrabbo87
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka

Dec 09, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your confidence in our team! We appreciate your feedback here at Eastchester Chrysler Jeep Dodge Ram. Have a great rest of your day!

December 07, 2022

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My car has been there since April of 2022. .Today is December 2022. Still isn't repaired . More

by vjpestmanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Dayka

Dec 13, 2022

Eastchester Chrysler Jeep Dodge Ram responded

This review is concerning to read, as we strive to provide efficient and timely service to all of our clients. We would like to speak with you personally to see if there is anything we can do to expedite the service of your car. Please give us a call at your earliest convenience. Thank you, Customer Care Team - (877)-811-9330

December 05, 2022

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your work was great, I always get the work in a timely maner. Thank you More

by gladysmade782
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka

Dec 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

It has been our pleasure to serve you! Thank you for the excellent review and for trusting Eastchester Chrysler Jeep Dodge Ram with your vehicle's care! Safe travels and we hope to see you again down the road!

December 02, 2022

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Employee Rating

I am very pleased with the work that was done on my truck. They took their time and detailed with replacing a part. Thank you More

by Melissa79
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka

Dec 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review. It was our pleasure to serve you! -- Eastchester Chrysler Jeep Dodge Ram Team

December 02, 2022

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Employee Rating

Customer service was great. They worked with me to get my Jeep repaired in a timely manner More

by harrisla22
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Dayka

Dec 05, 2022

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the kind review. It was our pleasure to serve you! -- Eastchester Chrysler Jeep Dodge Ram Team

November 30, 2022

Dealership Rating
Employee Rating

Tire rotation on receipt. Never done had a tire low it was on same spot More

by valvic98
Recommend Dealer
No
Dec 01, 2022

Eastchester Chrysler Jeep Dodge Ram responded

This review is disappointing to receive. We strive to deliver a seamless and thorough service experience, and we apologize for the mixup regarding your tire rotation. We would appreciate another chance to speak with you to see what more we can do to address this feedback and help fix things. If you are willing, please feel free to reach out. Best, Thank you, Customer Care Team - (877)-811-9330

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