Maggie Matir | Page 88

I went in because my car wouldn't turn over I advised the tech I thought it was a fuel issue since the battery was cranking the starter well I was given an estimate of over 8000 dollars which is insane I fin tech I thought it was a fuel issue since the battery was cranking the starter well I was given an estimate of over 8000 dollars which is insane I finally asked to just do a tune up tire sensor replacement replace heater core and 4 new wheel locks total 1650 dollars and car still had the same issue I took it to them to begin with after all said and done it was a simple fuel pump bypass relay part 20 dollars 30 mins to fix they charged me 130 dollars to put on a tire sensor that takes no more then 15 mins to do i will never go back again or buy a car from them More

by bigpaulie70 Verified Customer Verified Customer

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Worst service, gave car back and didn't tell me radio crashed, did not put back panel under passenger seat. When received my car back they didn't even tell me they had an issue with the radio. I had to f crashed, did not put back panel under passenger seat. When received my car back they didn't even tell me they had an issue with the radio. I had to find out on my own, when I asked about it, they told me i have to replace radio, there is nothing they can do to get the radio to work. So why when i go home i put in the navigation update USB and i get the radio back to where it was when i brought it in. Service is either un experienced or have no clue what they are doing, or they dont have a supervisor that checks their work. More

by high2crew Verified Customer Verified Customer

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Such a welcoming staff member at the entrance to the lube center, always a pleasure to see a bright and smiling face as soon as you enter a business so that automatically puts me in a good mood. Service is a center, always a pleasure to see a bright and smiling face as soon as you enter a business so that automatically puts me in a good mood. Service is awesome as always. Technicians are attentive to needs and make sure questions are answered. More

by MS.MOLINA010 Verified Customer Verified Customer

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Maggie is the best. She answer all my questions and gave me an estimate and a time and my vehicle was ready when she said it will be. She also contacted my extended warranty and fixed problems I didnt even me an estimate and a time and my vehicle was ready when she said it will be. She also contacted my extended warranty and fixed problems I didnt even know I had More

by Jay Verified Customer Verified Customer

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I was surprised to get my car back and such a short Of time the last time I left my car there it was there for about 8 days that's too long time the last time I left my car there it was there for about 8 days that's too long More

by jose2076 Verified Customer Verified Customer

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Simply the best Maggie was extremely helpful and make sure all my services were done as quick as possible. She also helped me fixed problems I didnt even know I had. Maggie was extremely helpful and make sure all my services were done as quick as possible. She also helped me fixed problems I didnt even know I had. More

by Jay Verified Customer Verified Customer

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This is the worst dealership ever, the services dept is crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr lat crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr later to one tire changed under the warranty and the other I was going to purchase. After 3 hrs I was told they didn’t have tires for my car and I would have to comeback next week and buy 4 new tires. That was the day of the snow storm that xxxx down the Bronx. I was trapped in the Bronx trying to get back home to Brooklyn in that condition, I had 3 bald tires and a doughnut tire. Needless to say I got into an accident. Also I have complained since purchased the vehicle that the right front tires makes a clicking sound and the car makes a light bang noise when I turn the wheel. I was told it’s nothing, but the suggested that I do a new brake job for 1500 bucks? How is that possible I just purchased the card? These guys lie and only care about the sale and how much they can get out of you for services. I will never recommend this dealership to anyone and as soon as can I can find someone to help I will go further. They can’t get away with treating people this way. More

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appt. was useless Had trouble with U-connect nav., dropped it off for updates. Paid $125.00. Picked up the T & C mini van and all it kept displaying was "LOADING MAPS" Had trouble with U-connect nav., dropped it off for updates. Paid $125.00. Picked up the T & C mini van and all it kept displaying was "LOADING MAPS" They kept it and did/ offered NOTHING. Serv. Rep. told us WE asked for update instead of new radio.. Techs drive the cars in the lot like its the INDY 500 not practical in a mini van. More

by sammy48 Verified Customer Verified Customer

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Recall service The people are very friendly, the work is done right. My only complaint is that I had to leave my car overnight unexpectedly because they didn't have The people are very friendly, the work is done right. My only complaint is that I had to leave my car overnight unexpectedly because they didn't have the necessary parts, even though they knew what needed to be done ahead of time. Other than that unexpected issue, I would recommend. More

by billyh907 Verified Customer Verified Customer

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Great Service Maggie made sure my car was ready just in time for thanksgiving . She was very kind, helpful and very informative every step of the way!!!!! Maggie made sure my car was ready just in time for thanksgiving . She was very kind, helpful and very informative every step of the way!!!!! More

by khouri.roumell Verified Customer Verified Customer

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