Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 96

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

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4.5
1,152 Reviews
4.5

1,152 Reviews

Write a Review

1152 Reviews of Maggie Matir

April 27, 2019

Dealership Rating
Employee Rating

Speedy service I received a letter about my car having a part recalled and i also needed to have yearly inspection done. Maggie hooked me up and i got everything don More

by vontemurray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 29, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 26, 2019

Dealership Rating
Employee Rating

Service was great but yeah I got to do better I'm on wait ti Service is great the car is running good so far but you got to do better on waiting time I waited over 9 hours that's a whole working day plus more More

by sammy_ruiz39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 23, 2019

Dealership Rating
Employee Rating

Last minute check Maggie was great in getting my car in quick and ready in one day. They were able to fix the emergency brake problem i was experiencing. More

by m.velez127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yasmin Henry

Apr 24, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 23, 2019

Dealership Rating
Employee Rating

Outstanding customer service Hi, I was really thankful with the customer service specially Maggie very sweet and understanding as I had to bring my daughter who has autism. She ma More

by carmenmjorge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 24, 2019

Eastchester Chrysler Jeep Dodge Ram responded

It’s great to know that Maggie provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 23, 2019

Dealership Rating
Employee Rating

Pleasant experience Courteous helpful time efficient quality work good coffee very professional they answer questions comfortable waiting room nice show room I would defi More

by mrccallahan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 23, 2019

Dealership Rating
Employee Rating

Very unhappy I was very unsatisfied with my visit. I went for an oil change, and did not reset the inside meter or leave the sticker that’s tells you when to get y More

by mulero.anjelica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Perez, Kevin Marciano, Chris Dayka , Rob Aristy, Kayla Benitez, Yasmin Henry

Apr 23, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your feedback. Here at Eastchester Chrysler Dodge Jeep Ram we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 20, 2019

Dealership Rating
Employee Rating

Needed annual inspection for the car. Had to wait over an hour to get to the write up person. The service was performed in less than hour and was please with the service. More

by aanavell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Somma , Rob Aristy, Kayla Benitez, Rodolfo Beleno

Apr 22, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 19, 2019

Dealership Rating
Employee Rating

Great experience Maggie was an excellent, very helpful, professional and kind. She helped me and connected me with other department to return my lease. Thank you So More

by sanjaletrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your kind words about our service team. Thank you for choosing Eastchester Chrysler Dodge Jeep Ram for your vehicle needs. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 18, 2019

Dealership Rating
Employee Rating

Service Maggie took care of everything from calling my warranty service and making sure that I got my car back promptly. I have had been here multiple times More

by fsmdobie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

April 15, 2019

Dealership Rating
Employee Rating

Had a good experience. Service Manager Maggie -She has made the transition very pleasurable; very accommodating and she followed up to make sure all was well. My go to pers More

by ABIZARDI
Recommend Dealer
Yes
Apr 16, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

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