Mahaman Kolo | Page 5

I had a fantastic experience working with Dennis Hepp went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on went above and beyond to help me secure my ideal car and ensure its highest quality. He kept me well informed throughout the process, updating me on timing and the next steps. It was a pleasure collaborating with him, and I would highly recommend his services. More

Report | Print

Good clean service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service. Timely appointments . Service department is excellent and well staffed. Please keep up the good service. More

Report | Print

Tim Deinlein is absolutely fantastic to work with. He's knowledgable, friendly and extremely accommodating. There is no doubt that he places a tremendous emphasis on customer satisfaction. I highly He's knowledgable, friendly and extremely accommodating. There is no doubt that he places a tremendous emphasis on customer satisfaction. I highly recommend Tim for your next purchase! More

Report | Print

Great customer service & friendly environment. Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! Excellent business acumen and overall willingness to meet my needs as a customer. Greatly appreciate everything from Elliott and the team! More

Report | Print

Overall, this is the seventh Mercedes-Benz we've purchased over the course of three decades. This was our second purchase with Dennis Epps as the salesperson, and our third purchase from Mercedes-Be purchased over the course of three decades. This was our second purchase with Dennis Epps as the salesperson, and our third purchase from Mercedes-Benz of Owings Mills since 2021. Dennis, Mahaman Kolo (Finance), and Courtney Devilbiss (Product Specialist) all did an excellent job of representing not only the dealership but the Mercedes-Benz brand. I came to the dealership having researched and tracked a particular model for over four-months. Dennis' extensive knowledge of the Mercedes-Benz product line was extremely beneficial in addressing my questions when comparing one model versus another. Given the existing inventory, he was instrumental in helping me decide on the final product best suited for me. Mahaman was extremely helpful throughout the financing process and provided the level of assurance I was seeking to know I was within my budget and protected against any major concerns involving the car. Courtney was the closing act and capped off the engagement with an unexpected orientation of the vehicle. Today's vehicles are computers on wheels, and Courtney took the time to explain all the features, help me through the customizable settings, and let me know they would remain available with any further questions. I strongly encourage buyers to consider Mercedes-Benz of Owings Mills and more importantly the team of Dennis Epps, Mahaman Kolo, and Courtney Devilbiss for a World-Class experience. More

Report | Print

Andy was wonderful and the sales process was Easy so smooth. I will refer all of my friends here. Thanks Andy smooth. I will refer all of my friends here. Thanks Andy More

Report | Print

Excellent very transparent and listens to your wants and needs and works within your best interest. needs and works within your best interest. More

Report | Print

Lucy gave amazing service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. She was very knowledgeable about the vehicles I was interested in seeing. She was very personable and gave exceptional customer service. More

Report | Print

I am a return buyer and I worked with Dennis both times. He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend He is wonderful to work with. He really takes the time to understand what you’re looking for and finds you the perfect vehicle. I highly recommend him and Mercedes-Benz Owings Mills! More

Report | Print

A warm, friendly, knowledgeable and professional environment is the terms I would use to describe my experience at Mercedes Benz in Owings Mills . I did not come in to purchase a vehicle that day n environment is the terms I would use to describe my experience at Mercedes Benz in Owings Mills . I did not come in to purchase a vehicle that day nor had I ever really considered a Mercedes Benz but this was the best buying experience I have ever had. I was made to feel like a queen, a valued friend. I will definitely recommend them. More

Report | Print