Mahaman Kolo | Page 6

MB of Owings Mills is a rare bird of dealerships. Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying pro Small enough to still care about the customer, but large enough to be very competitive with any other dealer. Their "Crown-Jewel" of the buying process is their star salesmen, Dennis Epps. Over the years I have bought nine cars from dealers. No salesman has ever known all of their products, or explained the features and Options better than Dennis. No pressure, just assistance. No "Bait and Switch", just honest and fair pricing. Simply put, I trust Dennis and MB of Owings Mills. I have purchased two Mercedes from them already, and will buy another when it is needed. More

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I received stellar customer service at Owings Mills Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and Mercedes Benz. It truly was the best car buying experience of my life. From the moment I entered the doors, Dennis created such a welcoming space and guided the sales process effortlessly. Other staff members at the dealership were just as professional, polite and helpful. The added bonus— I’m loving my Mercedes Benz! More

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Dylan Ty very much we do appreciate you and all you do. We wish you all the best Chad We wish you all the best Chad More

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Dennis Epps was very professional, patient and knowledgeable. He made my experience very pleasant and smooth. I definitely will refer him any day to my friends and love ones. Excellent customer se knowledgeable. He made my experience very pleasant and smooth. I definitely will refer him any day to my friends and love ones. Excellent customer service 100% More

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Great dealership! Had time to give me every explanation I needed to make my decision. No pressure and very friendly. Had time to give me every explanation I needed to make my decision. No pressure and very friendly. More

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Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is very refreshing, I would never deal with any other dealership because of the great service and staff. More

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The staff was friendly and professional. Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experie Elliott was friendly and helpful. He made me feel very comfortable. He was very knowledgeable and answered my questions. Very pleased with my experience. More

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Very professional and knowledgeable with the vehicle, the Mr Elliott was helpful in making sure everything goes well with the process of the purchase Mr Elliott was helpful in making sure everything goes well with the process of the purchase More

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very helpful would definitely recommend, great experience with christine the process was fast and easy with christine the process was fast and easy More

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Some times you get lucky. When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never When I first contacted the dealership I reached Kyle Weiman, and it was the beginning of some great service . I can be indecisive, but Kyle never questioned anything. In fact he suggested that I test drive three vehicles to see what best suited me. The service didn't end there. After the purchase was complete, the following day, Kyle answered all my tech questions with a great attitude. Then, days later, he drove over an hour to deliver a promised mat and spent more time showing me additional tech options within the car. MB of Owings Mills can be proud that they are still providing great service. and that they have Kyle to represent them. More

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