Malcolm Lumsden
Malcolm Lumsden at Volkswagen of Duluth

Malcolm Lumsden

Sales Consultant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

Contact Me
4.8
23 Reviews
4.8

23 Reviews

Write a Review

23 Reviews of Malcolm Lumsden

November 27, 2025

Dealership Rating
Employee Rating

They were friendly and unlike other dealer when I had a car picked out that I wanted to test drive or a price range that was within budget they didn't push for me to try car that were not what needed or ou More

by Adfranki1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew

Nov 29, 2025

Volkswagen of Duluth responded

Thank you for sharing such a thoughtful and honest review! We’re thrilled to hear our team made your first newer-car and loan experience feel clear, comfortable, and pressure-free, that’s exactly the vibe we aim for. Staying within your needs and budget is always the priority, not upselling for the sake of it. We truly appreciate your recommendation and your trust after such a long search. Congrats again on your vehicle, and welcome to the VW Duluth family!

September 26, 2025

Dealership Rating
Employee Rating

Great staff very easy to work with. sales was not pushed or rushed, was a great experience. More

by ROBSIDES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola

Sep 27, 2025

Volkswagen of Duluth responded

Thank you for your kind words! We're so glad to hear our team made your experience easy, relaxed, and pressure-free. Enjoy your new vehicle, and we look forward to working with you again in the future!

September 19, 2025

Dealership Rating
Employee Rating

This was my second car bought from here, both have been a good experience for me More

by iron_ranger20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Daniel Huffman

Sep 19, 2025

Volkswagen of Duluth responded

Thank you for coming back to us for your second vehicle! We’re so glad both experiences have been positive, and we truly appreciate your continued trust in VW of Duluth. Enjoy your new ride!

July 22, 2025

Dealership Rating
Employee Rating

Had a great experience salesman were very helpful and attentive to my vehicle needs 2 thumbs up More

by stevenbarber12th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2025

Volkswagen of Duluth responded

Thank you for the awesome feedback! We’re glad our sales team was helpful and attentive to your needs. Two thumbs up right back at you. We appreciate you choosing VW of Duluth!

June 10, 2025

Dealership Rating
Employee Rating

We have recently purchased two vehicles from VW of Duluth and been very satisfied with our experiences. All employees worked with us to make the deals work to fit our needs. We have two small children and li More

by megandass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

Volkswagen of Duluth responded

Thank you so much for your continued trust in VW of Duluth! We're thrilled to hear that both of your experiences were smooth and accommodating, especially with little ones and a bit of travel involved. We're always here to make things as easy and welcoming as possible, and we look forward to seeing you again for service or your next adventure on wheels!

April 19, 2025

Dealership Rating
Employee Rating

The staff at Volkswagen was easy to work with, and they answered every question I had. More

by Christynec1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola

Apr 21, 2025

Volkswagen of Duluth responded

Thanks so much for the great feedback! We're glad to hear our team was helpful and easy to work with. If any more questions come up down the road, we’re always here to help!

March 19, 2025

Dealership Rating
Employee Rating

I had a pleasant experience with VW Duluth. The staff was helpful and knowledgeable. Making the purchase quick and painless. Would recommend to anyone in the Duluth area looking for a VW. More

by cathy_wartgow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston

Mar 19, 2025

Volkswagen of Duluth responded

Thank you for your great review! We're glad to hear that our team made your purchase quick and hassle-free. Enjoy your new VW, and let us know if we can assist you in the future!

March 18, 2025

Dealership Rating
Employee Rating

Very pleased with their professionalism, patience, suggestions, and response to questions. They were also very thorough. More

by rj.ames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston , Andy Pegelow

Mar 18, 2025

Volkswagen of Duluth responded

Thank you for your kind words! We're glad to hear that our team’s professionalism and thorough approach made for a great experience. We appreciate your support and look forward to assisting you again in the future!

February 25, 2025

Dealership Rating
Employee Rating

Malcolm was throughly impressive to work with. We will be back to purchase another vehicle from Malcolm soon! He was knowledgeable about the products, listened to what we were looking for and al More

by Briannajeanroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keenan McGovern

Feb 26, 2025

Volkswagen of Duluth responded

Thank you for your fantastic review! We're so glad to hear that Malcolm provided such a knowledgeable and enjoyable experience. He truly takes pride in helping customers find the perfect vehicle. We appreciate your support and look forward to seeing you again for your next purchase!

February 13, 2025

Dealership Rating
Employee Rating

Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them! More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Johnston, Tyler Morphew, Jake Kukowski, David Dorman, Markus Reinke-Mullenix , Matthew Austin, Darnell Goggleye, Jason Wall

Feb 13, 2025

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

1

Dealership Inventory (122 Vehicles)

used 2010 Toyota RAV4 car, priced at $10,999
2010 Toyota RAV4
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Volkswagen Taos car, priced at $34,752
2026 Volkswagen Taos
new
Pure White exterior
Automatic
All-wheel Drive
used 2019 Volkswagen Jetta car, priced at $15,000
2019 Volkswagen Jetta
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Volkswagen Jetta car, priced at $29,123
2026 Volkswagen Jetta
new
Deep Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Volkswagen ID. Buzz car, priced at $70,030
2025 Volkswagen ID. Buzz
new
MAHI GREEN W/CANDY WHITE exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas Cross Sport car, priced at $56,062
2026 Volkswagen Atlas Cross Sport
new
silver mist metallic exterior
Automatic
All-wheel Drive