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Malcolm Lumsden
Malcolm Lumsden at Volkswagen of Duluth

Malcolm Lumsden

Sales Consultant

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.8
22 Reviews
4.8

22 Reviews

Write a Review

22 Reviews of Malcolm Lumsden

September 26, 2025

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Employee Rating

Great staff very easy to work with. sales was not pushed or rushed, was a great experience. More

by ROBSIDES
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola

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Sep 27, 2025

Volkswagen of Duluth responded

Thank you for your kind words! We're so glad to hear our team made your experience easy, relaxed, and pressure-free. Enjoy your new vehicle, and we look forward to working with you again in the future!

September 19, 2025

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Employee Rating

This was my second car bought from here, both have been a good experience for me More

by iron_ranger20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Daniel Huffman

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Sep 19, 2025

Volkswagen of Duluth responded

Thank you for coming back to us for your second vehicle! We’re so glad both experiences have been positive, and we truly appreciate your continued trust in VW of Duluth. Enjoy your new ride!

July 22, 2025

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Employee Rating

Had a great experience salesman were very helpful and attentive to my vehicle needs 2 thumbs up More

by stevenbarber12th
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Jake Kukowski, Markus Reinke-Mullenix

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Jul 22, 2025

Volkswagen of Duluth responded

Thank you for the awesome feedback! We’re glad our sales team was helpful and attentive to your needs. Two thumbs up right back at you. We appreciate you choosing VW of Duluth!

June 10, 2025

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Employee Rating

We have recently purchased two vehicles from VW of Duluth and been very satisfied with our experiences. All employees worked with us to make the deals work to fit our needs. We have two small children and li More

by megandass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Jake Kukowski, Keenan McGovern

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Jun 10, 2025

Volkswagen of Duluth responded

Thank you so much for your continued trust in VW of Duluth! We're thrilled to hear that both of your experiences were smooth and accommodating, especially with little ones and a bit of travel involved. We're always here to make things as easy and welcoming as possible, and we look forward to seeing you again for service or your next adventure on wheels!

April 19, 2025

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Employee Rating

The staff at Volkswagen was easy to work with, and they answered every question I had. More

by Christynec1980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston, Dylan Isola

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Apr 21, 2025

Volkswagen of Duluth responded

Thanks so much for the great feedback! We're glad to hear our team was helpful and easy to work with. If any more questions come up down the road, we’re always here to help!

March 19, 2025

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Employee Rating

I had a pleasant experience with VW Duluth. The staff was helpful and knowledgeable. Making the purchase quick and painless. Would recommend to anyone in the Duluth area looking for a VW. More

by cathy_wartgow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston

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Mar 19, 2025

Volkswagen of Duluth responded

Thank you for your great review! We're glad to hear that our team made your purchase quick and hassle-free. Enjoy your new VW, and let us know if we can assist you in the future!

March 18, 2025

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Employee Rating

Very pleased with their professionalism, patience, suggestions, and response to questions. They were also very thorough. More

by rj.ames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Johnston , Andy Pegelow

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Mar 18, 2025

Volkswagen of Duluth responded

Thank you for your kind words! We're glad to hear that our team’s professionalism and thorough approach made for a great experience. We appreciate your support and look forward to assisting you again in the future!

February 25, 2025

Dealership Rating
Employee Rating

Malcolm was throughly impressive to work with. We will be back to purchase another vehicle from Malcolm soon! He was knowledgeable about the products, listened to what we were looking for and al More

by Briannajeanroberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keenan McGovern

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Feb 26, 2025

Volkswagen of Duluth responded

Thank you for your fantastic review! We're so glad to hear that Malcolm provided such a knowledgeable and enjoyable experience. He truly takes pride in helping customers find the perfect vehicle. We appreciate your support and look forward to seeing you again for your next purchase!

February 13, 2025

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Employee Rating

Do not spend any money here. Worst place ever. Wasted time, money, and now filing a lawsuit against them! More

by aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Johnston, Tyler Morphew, Jake Kukowski, David Dorman, Markus Reinke-Mullenix , Matthew Austin, Darnell Goggleye, Jason Wall

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Feb 13, 2025

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

December 25, 2024

Dealership Rating
Employee Rating

Malcolm and his team went above and beyond to make everything perfect. I’m so grateful. More

by kt b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew, Keenan McGovern , Andy Pegelow

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Dec 26, 2024

Volkswagen of Duluth responded

Thank you for the kind words! We’re thrilled to hear that Malcolm and his team went above and beyond to ensure everything was perfect for you. Your gratitude means so much to us, and we’re grateful for the opportunity to assist you. Let us know if there’s anything else we can do for you!

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