Malcolm Waller
Malcolm Waller at Mercedes-Benz of Columbus

Malcolm Waller

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

4.7
83 Reviews
4.7

83 Reviews

Write a Review

Dealership Experience

7 yrs, 9 mos

Industry Experience

30 yrs, 3 mos

83 Reviews of Malcolm Waller

April 25, 2025

Dealership Rating
Employee Rating

I have never had a better experience buying a car. Thank you! Malcom was terrific! More

by mccallcortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 24, 2025

Dealership Rating
Employee Rating

I had avoided Mercedes-Benz of Columbus for years due to an occurrence that happened years ago, and I purchased my last two Mercedes-Benz's elsewhere. I'm glad that I gave them another try. Malcolm Waller More

by drmommy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis

Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're thrilled to hear that Malcolm and Debi provided you with such excellent service. We're grateful to have customers like you and are delighted to have earned back your loyalty. We look forward to serving you again in the future!

March 23, 2025

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Employee Rating

Malcolm is a top notch professional. He made the process for the purchase stress free with the knowledge of the features of the vihicles that he was able to share. My trust level increa More

by msjavelyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Malcolm provided you with a stress-free purchasing experience and shared his knowledge of the vehicles. It's wonderful to know that his professionalism and dedication helped you make a confident decision. We agree, Malcolm is indeed an asset to our team. We appreciate your business and look forward to serving you again in the future!

February 25, 2025

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The service was great, people were courteous, they explained everything to me and other things that can be added to the vehicle More

by Caddyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear that our team provided great service and took the time to explain everything, including additional options for your vehicle. We appreciate your business and look forward to the opportunity to serve you again in the future!

January 08, 2025

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Employee Rating

Exceptional service, no issues throughout this process. Malcolm was very helpful and kept me informed. More

by Hasan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 02, 2025

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Wonderful experience with Malcolm and Dominique! These guys took great care of me! Kennedy was helpful, too! More

by beth.simmons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that Malcolm, Dominique, and Kennedy took great care of you. Our team is dedicated to providing excellent service, and we're glad to know we met your expectations. We appreciate your kind words and look forward to serving you again in the future!

December 02, 2024

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Employee Rating

Scheduled an appointment on November 5 to drop the van off on the 27th dropped it off on the 27th supposed to pick it up on the 29th only to find out no one ever ordered my tires and had them there so the More

by JOEY.GEORGE914
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

November 29, 2024

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Employee Rating

Malcolm Waller provided an exceptional level of customer service. He was able to locate the exact vehicle that I was interested in purchasing. Malcolm worked with his sales manager and finance team to ens More

by lutherrutledge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 31, 2024

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Employee Rating

Great dealership got straight to the pooint no hassles got a GLE 63 super happy their purchase dept picked a winner combo choice for the best SUV on the market More

by ponnezhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Allen

October 31, 2024

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Employee Rating

Wonderful service and he was very helpful. Very knowledgeable, showed patience, I love the location’s teamwork as well because Rick provided a lot of assistance as well before I decided on wha More

by mthomas2609
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rick Gilbert, Debi Lewis , I don’t remember the name of the woman who got the keys to do the birthday car wash but she was so nice with a great personality as well. We had a fun conversation about nail designs/art.

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