Manny Villegas
Manny Villegas at Nissan of Torrance
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Manny Villegas | Page 11

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.5
532 Reviews
4.5

532 Reviews

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532 Reviews of Manny Villegas

June 01, 2023

Dealership Rating
Employee Rating

Very helpful, provided transportation and did a great job fixing my vehicle. It took longer to repair which was inconvenient but there were some major issues and so I am happy that they took the extra time a More

by JULIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

Hello Julianna, we appreciate you taking the time to leave us this feedback. We are happy to have been able to successfully repair your vehicle. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2023

Dealership Rating
Employee Rating

The service was great and the workers are friendly will go back for the service More

by PAMCRAIN7590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos in sales

Jun 13, 2023

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 26, 2023

Dealership Rating
Employee Rating

My check in client personnel was very professional & efficient answered & explained my card upcoming needs very well. More

by Amorini1
Service Price Transparency
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! We are glad the team was professional and efficient. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 24, 2023

Dealership Rating
Employee Rating

I was very unhappy with my service advisor. First he told me I needed $800 worth of service work done because it was the reason why my car was running BAD. This was before it was even checked! More

by MACALIFANO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2023

Nissan of Torrance responded

Hello, thank you for letting us know about your recent visit. I did speak to David the Service Manager, and he did explain that sensors were damaged due to the bump. Unfortunately, these sensors are extremely sensitive therefore would have to be documented as collision as they were damaged due to your vehicle being bumped. As for the services that we were recommending, they were recommendations based on your vehicle year, miles and service history; although they would not have fixed your concern, these are still maintenances that we recommend to keep your vehicle running in the best shape possible. Thank you once again for your feedback. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2023

Dealership Rating
Employee Rating

I show up without an appt. , But it was no problem. They changa my oil and rotate tires . Costumer services been always good. More

by FYMADRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

Hello, we are so happy we were able to help you out and provide you with an excellent experience. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 19, 2023

Dealership Rating
Employee Rating

Very helpful and accomodating excellent experience in handling financing for a very challenging credit score of a customer More

by DRAGON16WESTWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Miguel Gonzalez, Lily Bandea, Richard Burns , Esteban Montorro, Eddie Rosas, Neysan

Jun 13, 2023

Nissan of Torrance responded

Hello, we are so pleased we were able to provide you with such an excellent experience regardless of the challenges faced by the credit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 02, 2023

Dealership Rating
Employee Rating

Was told 1st 2 years of maintenance were covered, free of charge. Then was charged an excruciating amount when it was time to pick up my car after maintenance was performed. More

by That Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2023

Nissan of Torrance responded

Hello Eric, thank you for taking the time to provide this feedback. We do apologize for any misunderstandings. As previously discussed, I did look into this, and you did get 2 years of complimentary oil changes for the equivalent of 4 oil changes within that 2-year period. You should have received an oil change booklet with 4 free oil change coupons during the purchase of your vehicle. The services you recently had done, are dealer recommended services based on miles or year of your vehicle. You did purchase a Nissan preferred warranty which does cover some repairs, but none of which were covered during your most recent visit. If you wish to further discuss I would be happy to. Please contact me at 310-536-4000 x2249. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 29, 2023

Dealership Rating
Employee Rating

I am satisfied with the professional maintenance persons that works on my vehicle at Nissan More

by MARCELVIAREYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mandez Jones, Richard Burns

Jun 13, 2023

Nissan of Torrance responded

Hi Marcelvia, thank you so much for your positive comments about Nissan of Torrance! We are so happy to hear that our team was professional and provided a satisfactory experience. We look forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 26, 2023

Dealership Rating
Employee Rating

Manny has been a great advisor. Always courteous I appreciate his help with our Nissan More

by GBOLSAJIAN
Recommend Dealer
Yes
Jun 13, 2023

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 25, 2023

Dealership Rating
Employee Rating

Slow, liars and unreliable I had an oil change coupon for $39.99 if I wanted synthetic oil I have to paid $20.00 extra and I was charged $79.99 also requested a change of air filter, cabin filter and cooling More

by OTTO CIFUENTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2023

Nissan of Torrance responded

Hi Otto, we regret to hear that your recent experience was anything less than exceptional. In regard to the oil change, the coupon does state it is for a regular oil change and synthetic is additional; regarding the 10% coupon I am not sure why it was overlooked and do apologize if it wasn't applied. We would be happy to offer you a complimentary oil change for the inconvenience caused by this. If you wish to further discuss I can be reached at 310-536-4000 x2249 or at ereyes@ntnissan.com. Look forward to resolving this matter. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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