Manuel Gomez
Manuel Gomez at Westside Lexus

Manuel Gomez | Page 16

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
175 Reviews
4.6

175 Reviews

Write a Review

Dealership Experience

3 yrs, 7 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

175 Reviews of Manuel Gomez

July 14, 2021

Dealership Rating
Employee Rating

Bought new car but did not have a good purchase experience as measured by the time and the amount of settings that are not set for me and has required phone calls and frustration and maybe a visit More

by jane.wood9
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shekhar Shroff , Nellie González

Jul 28, 2021

Westside Lexus responded

Jane - As you can imagine, this feedback is concerning. We try to deliver a seamless experience and I'm sorry to see that did not come through to you. I'd like to step in here to try to assist you. I will look for your contact information but please consider reaching out to me as well. James Breaux - General Sales Manager - 1 (281) 558-3030

July 10, 2021

Dealership Rating
Employee Rating

This was our third purchase from Westside Lexus. As with our previous purchases, the experience was great. They are always helpful, during and after the sale. More

by joey.kelley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jul 12, 2021

Westside Lexus responded

Joey, thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

June 29, 2021

Dealership Rating

Great product and great service. Tim G was extremely helpful in my buying process. The process was smooth and easy. Great not having to spend all day at a dealership More

by cwatassek
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Gallagher

Jun 29, 2021

Westside Lexus responded

It's wonderful to know that Tim and the Westside Lexus team are providing the accommodating and helpful customer care we aim for! Thank you for doing business with us and for leaving a review - we hope to see you again down the road!

June 24, 2021

Dealership Rating
Employee Rating

They were very friendly and easy to work with. Got there to meet Mike at 9:30 and drove out with my new car about 12:30. Mike did not pressure on anything about my trade in or my wants on the new car. More

by BetGlona
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales , Nam Pham

Jun 25, 2021

Westside Lexus responded

All of us at Westside Lexus appreciate your positive review! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Mike your kudos for a job well done. We are glad he could send you home in a car that is right for you. Safe travels!

Jun 26, 2021

BetGlona responded

I already gave you the review on Mike Gonzales which was great and the man handling the financial part was Anil Sharma and he also did a great job. When doing the review the I actually started to say Manuel or Nam and relized it was wrong with the one star and would give Anil a 5 star also but it would not let me go back and do it.

June 21, 2021

Dealership Rating
Employee Rating

Buying a car is stressful but they made the process easy, smooth, and enjoyable. More

by Cinpit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2021

Westside Lexus responded

Thank you for the five stars! We pride ourselves on delivering a straightforward and seamless car-buying experience for our guests and are thrilled you had a positive visit with us. All of us at Westside Lexus hope you enjoy the new ride!

June 16, 2021

Dealership Rating
Employee Rating

From sale to finance, my new car purchase was seamless. I’ve never been to a more professional dealership. No number games, everything was straight up. I’ve walked out of dealerships before when they would More

by utlonghorn65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Jeff Margolis

Jun 16, 2021

Westside Lexus responded

Thank you for the outstanding review and kind words! We're excited to hear that the Westside Lexus team was able to make your car buying experience such a success. We appreciate you doing business with us and hope to have the privilege of working with you again down the road! Safe travels!

June 10, 2021

Dealership Rating
Employee Rating

Salespersons are too talented. I accepted a not-too-good deal but hated to see wife go home without the car she wanted. Might work out. More

by Smr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton , Nam Pham

Jun 11, 2021

Westside Lexus responded

I'm sorry to hear that you aren't completely satisfied with your recent purchase. I would like to touch base with you regarding your concerns and offer my assistance if possible. I won't be able to find your contact information from this review, so please consider giving me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 27, 2021

Dealership Rating
Employee Rating

Great sales team, listened to my asks, needs. They were great on their research, answered my questions, worked with us and came up with my wish More

by debhodge53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

May 28, 2021

Westside Lexus responded

Thank you for the great review, Deb! We are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

May 24, 2021

Dealership Rating
Employee Rating

Excellent service, excellent sales experience/personnel They have reached out to me since the purchase and I love my car! Thank you all for everything More

by debhodge53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto , Jeff Margolis

May 24, 2021

Westside Lexus responded

It makes us smile to hear that you love your new vehicle. Thank you so much for posting a wonderful review about your experience working with our Westside Lexus team! We are so grateful for your business.

April 23, 2021

Dealership Rating
Employee Rating

It was straightforward and easy to buy a car from Westside Lexus. It was a good experience. Jeff was very helpful and attentive. Thank you. More

by p_mai@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Apr 26, 2021

Westside Lexus responded

At Westside Lexus we strive to make the car-buying process simple and it's wonderful to see this feedback. Thank you so much for giving a shout-out to Jeff! We hope that your new vehicle is treating you well.

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