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Manuel Gomez
174 Reviews
174 Reviews
Write a ReviewDealership Experience
3 yrs, 6 mos
Industry Experience
11 yrs, 2 mos
Languages Spoken
English
Spanish
174 Reviews of Manuel Gomez
April 02, 2021
A very good experience at Westside Lexus purchasing our first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX20 first Lexus vehicle. Help from our sales rep was good and test driving UX200h and NX was a great experience. We ended up buying the 2020 Lexus UX200h. More
by kalhou
Verified Customer
Helpful 
March 29, 2021
My purchase of a certified pre-owned car was an all around great experience all around. No pressure and a stemless transaction every step of the way. I completely recommend the team at Westside. A spe around great experience all around. No pressure and a stemless transaction every step of the way. I completely recommend the team at Westside. A special thanks to Manuel for his efforts. More
by mgoodwin7
Other Employees Tagged: Paul Rockett
March 24, 2021
Manny needs customer service training on professionalism. I do not buy cars often and before I do, I know exactly what I want including colors. The dealership did not have the color combo I wanted and the on I do not buy cars often and before I do, I know exactly what I want including colors. The dealership did not have the color combo I wanted and the only one available was in Alabama. When Manny calls me he informed me that cost would be my responsibility so I informed him I would move on to another dealership. He never wavered he just said “ok” and hung up. I got dressed and was about to go to the other dealership when he called back to tell me they would pay to have the car shipped. I told him I was still interested. the following day he updated me on approximate arrival that was Saturday night or Monday morning. To my unplanned surprise the car was ready Saturday afternoon. I was not in town and was unable to retrieve the vehicle. When attempting to set up another time there was some going back and forth to which Manny stated “I was ready Saturday at 3:30. I told him how rude I thought that was. He never one time excused or apologized for the remark. During finance Judy was visibly irritated that I wanted the interest changed as I knew I had a very good credit score and I asked for a better price on the GAP insurance. My goal was to keep my note around $600/mo. So if I wanted any additions during finance, room needed to be made. As a consumer, it is my responsibility to ask at the very minimum. I love the car, truly. Your customer service is lacking. More
by mamajordan03
Other Employees Tagged: Judy Patureau
March 12, 2021
Although the initial trade-in offer I received for my 2010 ES 350 was ridiculous, we ultimately agreed on a reasonable value. Manuel Gomez, the sales rep, was a pleasure to work with. It’s unfortunate my 2010 ES 350 was ridiculous, we ultimately agreed on a reasonable value. Manuel Gomez, the sales rep, was a pleasure to work with. It’s unfortunate my overall opinion of Westside Lexus has been tarnished by the pre- owned group attempting to take advantage of customers. More
by davis45567
Other Employees Tagged: Alex Owens
March 12, 2021
The dealership is nice and clean. Everyone was very helpful. The process was smooth and fast. We would recommend this dealership to our friends and family. helpful. The process was smooth and fast. We would recommend this dealership to our friends and family. More
by AFLORES14
March 07, 2021
Beautiful facility, a little more attention to prospective buyers like offer water and snacks. Welcome gifts used to be given. Would be a nice touch. prospective buyers like offer water and snacks. Welcome gifts used to be given. Would be a nice touch. More
by FAW69
Other Employees Tagged: Jeffery Byers, Anil Sharma
March 02, 2021
I returned to Westside Lexus once I was finally ready to let go of my old car & get a new one. I am normally pretty skittish in car dealerships, but I felt very comfortable throughout all my interactions at let go of my old car & get a new one. I am normally pretty skittish in car dealerships, but I felt very comfortable throughout all my interactions at Westside. And working with Manny was particularly enjoyable! Felt good about the deal and the process. Thanks! More
by ACWHEE
Other Employees Tagged: Andrew Nagler, John Loving, JT Teodoro
February 04, 2021
Great place to get a sweet ride. My salesman was Manuel Gomez. He did a great job showing us all the features on the car. The GM James Breaux was also great. Gomez. He did a great job showing us all the features on the car. The GM James Breaux was also great. More
by RMCCOY20
Other Employees Tagged: James Breaux
January 01, 2021
The team at westside Lexus was helpful, professional and fast. We had a great buying experience. Thanks John and Mani, we are enjoying our Lexus. fast. We had a great buying experience. Thanks John and Mani, we are enjoying our Lexus. More
by pallavi11
Other Employees Tagged: John Loving
December 31, 2020
I am pleased with Mani service, he kept me inform of the status of my car purchase. He showed me some of the functions on the car. status of my car purchase. He showed me some of the functions on the car. More
by ELDALAZCANO
Other Employees Tagged: John Loving
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