Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 11

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

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268 Reviews of Marc Bales

June 02, 2023

Dealership Rating
Employee Rating

Fantastic dealership. Very customer oriented . Superior salesman Marc Bales. Very satisfied with our RX 350 More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson A

Jun 05, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga! We are thrilled to hear that you found our dealership to be customer-oriented and that you had a superior experience with our salesman, Marc Bales. At Lexus of Chattanooga, we take pride in providing exceptional customer service, and we are delighted to know that Marc went above and beyond to ensure your satisfaction. We will be sure to pass along your kind words to Marc and acknowledge his outstanding service. We are also pleased to hear that you are very satisfied with your RX 350. Lexus vehicles are known for their quality and performance, and we are glad that we could help you find the perfect vehicle to meet your needs. If there is anything else we can assist you with in the future or if you have any further questions, please feel free to reach out to us. We are always here to help. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and look forward to serving you again.

May 13, 2023

Dealership Rating
Employee Rating

They are the best in town! !! Marc and the staff at Lexus of Chattanooga always takes great care of me!! More

by WILLIAMSNATHANIEL2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

May 15, 2023

Lexus of Chattanooga responded

Thank you for your wonderful review! We're delighted to hear that you consider Lexus of Chattanooga the best in town and that our team, especially Marc, consistently takes great care of you. At Lexus of Chattanooga, we strive to provide exceptional customer service and ensure that our customers have a positive experience every time they visit. It's fantastic to know that Marc and our staff have consistently met your expectations and provided you with the care and attention you deserve. Your satisfaction is our priority, and we're grateful for your continued trust and support. If there's anything more we can do to enhance your experience or if you have any further feedback, please don't hesitate to reach out. We're here to provide you with ongoing support and assistance. Thank you once again for choosing Lexus of Chattanooga and for your kind words. We appreciate your loyalty, and we look forward to serving you again in the future.

May 11, 2023

Dealership Rating
Employee Rating

Marc is a great person to work with. Well informed, straightforward, and friendly. Would be happy to recommend Marc to my friends and family any time! More

by Wesly Centerwall
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore

May 12, 2023

Lexus of Chattanooga responded

Thank you for your fantastic review! We're thrilled to hear that working with Marc was a great experience for you. His well-informed, straightforward, and friendly approach is what we strive for in our team members. We appreciate your kind words about Marc's professionalism and helpfulness. Knowing that he left a positive impression on you reinforces our commitment to providing exceptional service to our customers. Thank you for your willingness to recommend Marc to your friends and family. We're honored to have earned your trust and will be delighted to extend the same level of service to your loved ones. If you ever need any further assistance or have any questions, please don't hesitate to reach out to Marc or our team. We're here to help. Thank you again for your positive feedback, and we look forward to serving you and your referrals in the future!

April 29, 2023

Dealership Rating
Employee Rating

Thank you for a speedy process! Found the exact vehicle we were looking for! Couldn’t be more pleased! More

by Leslieaduch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave us a review on Google! We are thrilled to hear that you had a speedy and successful car buying experience at Lexus of Chattanooga, and that you were able to find the exact vehicle you were looking for. Our team understands that purchasing a car is a significant decision, and we are committed to making the process as smooth and stress-free as possible for our clients. We are glad to hear that we were able to provide you with the excellent service you deserve. Thank you for choosing Lexus of Chattanooga as your preferred dealership. If there is anything we can do to assist you further, please do not hesitate to contact us. We appreciate your business and hope to see you again in the future!

April 13, 2023

Dealership Rating
Employee Rating

This was the easiest buying experience I've had in 30 years of buying cars. Everyone at the dealership is very polite and easy to talk and work with. Marc and Justin communicated with me effectively an More

by hoffman.engineer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Justin Hendrick

Apr 17, 2023

Lexus of Chattanooga responded

We would like to express our sincerest gratitude for taking the time to leave us such a glowing review. We are thrilled to hear that your recent car-buying experience at our dealership was the easiest you've had in 30 years of buying cars. Our team takes great pride in providing a stress-free and enjoyable car-buying experience for our customers. We are delighted to hear that you found everyone at the dealership polite, easy to talk to, and work with. We are also thrilled to hear that Marc and Justin were able to communicate effectively and efficiently with you throughout the entire process. Thank you for choosing our dealership for the second time and for your trust in our team. We are delighted to hear that you will definitely come back if needed. We will make sure to maintain the easy-going atmosphere that you enjoyed during your visit, as it is a top priority for us. Thank you again for your kind words, and we look forward to serving you in the future.

March 27, 2023

Dealership Rating
Employee Rating

I just got my new car from this dealership and want to say that it was a very pleasant experience. Marc is a great salesman with a lot of patience. I had to wait four months after ordering for its arriva More

by babibo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 29, 2023

Lexus of Chattanooga responded

Congratulations on your new car! Thank you for sharing your positive experience with us. We are thrilled to hear that Marc was a great salesman and that he provided excellent customer service during your four-month wait for the arrival of your new car. At Lexus of Chattanooga, we believe in providing our customers with a seamless and enjoyable car-buying experience, and we are delighted to hear that you had a pleasant experience with us. We are also grateful for your nine years of loyalty as a customer. Thank you for choosing our dealership and for recognizing Marc's efforts in providing excellent customer service. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you in the future.

March 16, 2023

Dealership Rating
Employee Rating

Mark and Robert were excellent to do business with. This was our second purchase From them at Lexus of Chattanooga and they will get our next one as well. This was an Overall great experience for us! More

by cspendergrass1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Grahm GM and Josiah in finance both 5 stars as well with Marc

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with Mark and Robert, about our dealership. We are thrilled to hear that you had a great experience and that you chose to do business with us for the second time. At Lexus of Chattanooga, we strive to provide our customers with exceptional service and a seamless car-buying experience. We are glad to hear that Mark and Robert provided you with excellent service and that you are satisfied with your purchase. Thank you for your loyalty and for choosing Lexus of Chattanooga for your automotive needs. We look forward to serving you in the future and helping you with your next purchase. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

March 15, 2023

Dealership Rating
Employee Rating

The best purchasing experience I’ve ever had. Top notch service and communication. Highly recommended! More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you had the best purchasing experience with us and that our service and communication met your expectations. At Lexus of Chattanooga, we understand that purchasing a vehicle is a significant investment, and we strive to provide our customers with top-notch service and support throughout the entire process. We are glad to hear that our team provided you with exceptional service and that you would recommend us to others. Thank you for choosing Lexus of Chattanooga for your automotive needs. We appreciate your business and look forward to serving you in the future. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

February 24, 2023

Dealership Rating
Employee Rating

I contacted Marc via text to inquire about the 2023 RX350 Premium Plus. Within minutes he found Exactly what I was looking for and said it would arrive within a month to 6 weeks. I live in Middle Tn and had More

by Mslisakauffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Mar 17, 2023

Lexus of Chattanooga responded

We are thrilled to hear that you had such a great experience with Marc at our dealership. It is always our goal to provide exceptional service to our customers, and we are glad that you found exactly what you were looking for in such a timely manner. At Lexus of Chattanooga, we strive to make the car buying process as easy and stress-free as possible, and we are glad that you found the financing process to be quick and simple. We understand that your time is valuable, and we appreciate that you chose to do business with us. Thank you for taking the time to leave such a glowing review for Marc. He truly is at the top of his field in service and professionalism, and we are lucky to have him on our team. We hope that you continue to enjoy your new 2023 RX350 Premium Plus and look forward to serving you again in the future.

February 24, 2023

Dealership Rating
Employee Rating

I’ve done business with Lexus of Chattanooga for almost 30 years and never been disappointed. Will continue for next 30 years hopefully. More

by Bjvj4555
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evan Emerson, Marc Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Lexus of Chattanooga over the last 30 years! It's great to hear that you have consistently received excellent service from the dealership and plan to continue doing business with them for the next 30 years. We appreciate your loyalty and hope that you continue to have great experiences with Lexus of Chattanooga in the future.

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