Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 10

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

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268 Reviews of Marc Bales

July 27, 2023

Dealership Rating
Employee Rating

Excellent experience from start to finish. Marc, Michael, and the finance manager were all a pleasure to work with. Highly recommend! More

by leeconnell83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Platt

Jul 27, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your fantastic 5-star review of your experience at Lexus of Chattanooga! We are delighted to hear that you had an excellent journey from start to finish and that our team, including Marc, Michael, and the finance manager, left a positive impression on you. We take immense pride in providing a seamless and enjoyable car buying experience for all our valued customers, and it's truly gratifying to know that our team members played a significant role in making your visit memorable. Marc, Michael, and our finance manager are dedicated professionals who consistently strive to exceed expectations and deliver the highest level of service. Your kind words will undoubtedly motivate them to continue providing exceptional service to all our customers. We understand that purchasing a vehicle is an important decision, and we are honored that you chose Lexus of Chattanooga for your automotive needs. Your recommendation means the world to us, and we are grateful for your trust and support. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us. We look forward to serving you again in the future and ensuring that your next visit is just as outstanding as the last. Thank you once again for choosing Lexus of Chattanooga. We truly appreciate your business and recommendation.

July 24, 2023

Dealership Rating
Employee Rating

Fantastic experience with Marc and Ralph. Simple, easy and quick. Best car buying experience ever. More

by wimberlydawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Lexus of Chattanooga responded

Thank you for the fantastic review! We're thrilled to hear that your experience with Marc and Ralph was nothing short of exceptional. Providing a simple, easy, and quick car buying experience is what we strive for, and we're delighted to know that we delivered on that for you. Your satisfaction is our ultimate reward, and we're honored that you consider it the best car buying experience ever. If you ever need anything in the future or have any questions, please don't hesitate to reach out to us. Thank you once again for choosing us, and we look forward to serving you again in the future.

July 24, 2023

Dealership Rating
Employee Rating

Marc and the sales team were awesome! We’ve been customers now for two years, though this was our first vehicle purchase. Our experience was and always has been excellent! 10/10 More

by hallatham
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evan Emerson, The Finance Manager on 07/22/23

Jul 27, 2023

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to have you as loyal customers for the past two years, and we're delighted to hear that your first vehicle purchase experience with Marc and our sales team was nothing short of awesome. At Lexus of Chattanooga, we are committed to providing excellent service to all our valued customers, and your feedback reaffirms our dedication to that goal. It's fantastic to know that your experience with us has consistently been exceptional, earning us a perfect 10/10 rating. We truly appreciate your continued trust and support in choosing us as your automotive partner. If there's anything we can do to further enhance your ownership or assist you in any way, please don't hesitate to let us know. Thank you again for your kind words and for being a part of the Lexus of Chattanooga family. We can't wait to serve you for many more years to come!

July 14, 2023

Dealership Rating
Employee Rating

Mark was very helpful and engaging. He was a pleasure to work with. We are excited about our new Lexus More

by Von
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your wonderful feedback about your recent experience with Mark at Lexus of Chattanooga. We're delighted to hear that Mark was very helpful and engaging throughout your journey with us. Providing exceptional customer service is at the core of our values, and it's heartening to know that Mark exceeded your expectations. At Lexus of Chattanooga, we strive to create a seamless and enjoyable car-buying experience for our valued customers, and we are thrilled to hear that Mark made your time with us a pleasure. We believe that building strong relationships with our customers is crucial, and Mark's dedication to assisting you is a testament to that commitment. Congratulations on your new Lexus! We are equally excited to have been a part of this journey with you. Our team at Lexus of Chattanooga is passionate about delivering high-quality vehicles that offer a unique blend of luxury, performance, and reliability. We hope your new Lexus brings you countless memorable moments on the road ahead. Should you have any further questions or require any assistance in the future, please do not hesitate to reach out to us. We are always here to provide you with the exceptional service you deserve. Once again, thank you for choosing Lexus of Chattanooga. We truly appreciate your kind words and your business.

July 01, 2023

Dealership Rating
Employee Rating

It’s was an easy process and everyone was very helpful. They found the car I wanted and got rather quickly. More

by tigerlily.flowers
Sales Price Transparency
Recommend Dealer
Yes
Jul 03, 2023

Lexus of Chattanooga responded

Thank you for your feedback! We're thrilled to hear that your car-buying process was easy and that everyone at our dealership was helpful. At [Dealership Name], we strive to provide a seamless and enjoyable car-buying experience for our customers. We're glad that we were able to find the car you wanted and get it for you quickly. Your satisfaction is our priority, and we're delighted to know that we met your expectations. Thank you for choosing us for your automotive needs, and we appreciate your kind words. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help!

June 24, 2023

Dealership Rating
Employee Rating

Marc, Justin, and Jackson at Lexus of Chattanooga were great to work with, from finding the vehicle we wanted, doing the paperwork and showing us how everything works. They were all very knowledgeable and More

by Dkeller
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Justin Hendericks

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback and for choosing Lexus of Chattanooga for your car-buying experience. We're thrilled to hear that Marc, Justin, and Jackson provided you with great service throughout the process, from finding the vehicle you wanted to assisting with paperwork and explaining how everything works. At Lexus of Chattanooga, we take pride in our knowledgeable and dedicated team members who strive to make our customers feel comfortable and well-informed. We're glad to hear that Marc, Justin, and Jackson exceeded your expectations and contributed to a positive experience. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for your kind words and for choosing Lexus of Chattanooga. We look forward to serving you again in the future.

June 23, 2023

Dealership Rating
Employee Rating

Love love love Lexus of Chattanooga. Marc is the best and will always be my go to sales guy! ♥️ More

by kirawillis
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your enthusiastic feedback and for choosing Lexus of Chattanooga as your preferred dealership. We're thrilled to hear that you love our dealership and that Marc has provided you with exceptional service. Marc is indeed a valued member of our team, and we appreciate your loyalty and trust in him as your go-to salesperson. We will make sure to recognize Marc for his outstanding dedication to customer satisfaction. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. Thank you for your continued support, and we look forward to serving you with the same level of excellence in the future.

June 23, 2023

Dealership Rating
Employee Rating

Marc was fantastic to work with. He was very attentive to all questions or any concerns. Very easy process. Very happy with our experience More

by finneyv77
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek

Jun 27, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback and for choosing Lexus of Chattanooga for your automotive needs. We're delighted to hear that Marc provided you with a fantastic experience and was attentive to all your questions and concerns. At Lexus of Chattanooga, we strive to provide exceptional customer service, and it's great to know that Marc exceeded your expectations. We're glad that the process was easy for you, and we appreciate your satisfaction with your overall experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for your kind words, and we look forward to serving you again in the future.

June 14, 2023

Dealership Rating
Employee Rating

The team was very helpful including Jackson that delivered the car. I won't consider trading with any other store. More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Jun 14, 2023

Lexus of Chattanooga responded

We are thrilled to receive your outstanding review and appreciate your kind words about our team, especially Jackson, who delivered your car. It's fantastic to hear that they were helpful and provided you with exceptional service. At Lexus of Chattanooga, we take pride in our dedicated and knowledgeable staff members who go above and beyond to assist our customers. We understand that the car-buying experience extends beyond the showroom, and we strive to ensure that every aspect, including the delivery process, is seamless and enjoyable for our customers. We are delighted to have earned your trust and loyalty. Your commitment to choosing Lexus of Chattanooga for your future automotive needs means a great deal to us. We will continue to work hard to provide you with exceptional service and exceed your expectations. If there's anything else we can do to assist you or if you have any questions or concerns, please feel free to reach out to us. We are here to provide you with ongoing support and ensure your satisfaction. Thank you once again for choosing Lexus of Chattanooga. We look forward to serving you in the future.

June 11, 2023

Dealership Rating
Employee Rating

The dealership was immaculate. We put a deposit down in February and the first time we went to the dealership was the day we picked up our RX500h as we live 100 miles away. Our c More

by Dmblizzard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Lexus of Chattanooga responded

Thank you for your outstanding 5-star review of Lexus of Chattanooga! We greatly appreciate your kind words and taking the time to share your experience with us. We're thrilled to hear that you found our dealership to be immaculate and that your car was exactly as described. Maintaining a clean and inviting environment is important to us, and we're delighted that it contributed to your positive experience. We're also glad that Marc Bales made your car-buying process easy and enjoyable. Our team members, including Justin Hendricks, work diligently to provide exceptional service and ensure a seamless experience for our customers. Your high rating and recommendation mean a lot to us. We strive to deliver outstanding service and make every interaction with our staff pleasant and memorable. Thank you for choosing Lexus of Chattanooga, and we appreciate your kind words about Marc and the entire staff. If you have any further comments or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction.

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