Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 12

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

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268 Reviews of Marc Bales

February 24, 2023

Dealership Rating
Employee Rating

Marc was great to work with. Marc is personable and not pushy or pressure. Good experience' More

by gwalkersr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with Marc at Lexus of Chattanooga! It's great to hear that you found him to be personable and not pushy or pressuring during your interaction. We're glad to hear that you had a good experience and hope that you consider Lexus of Chattanooga for any future automotive needs.

February 23, 2023

Dealership Rating
Employee Rating

Marc Bales and Robbie are the best at Lexus of Chattanooga..they went over and beyond to give us the best deal and service we could ever ask for!!..thanks for the best!! More

by Brianw101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave a review and for choosing Lexus of Chattanooga for your car-buying needs. We are thrilled to hear that Marc and Robbie provided you with excellent service and helped you get the best deal possible. We will be sure to pass on your kind words to them. Thank you again, and we look forward to serving you in the future!

February 23, 2023

Dealership Rating
Employee Rating

Great Salesman! He was very personable and knowledgeable. Enjoyed just sitting and chatting while waiting for the completion of the Sell. More

by aohall0404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback about Marc, our salesperson at Lexus of Chattanooga. It's great to hear that he provided excellent customer service and was both personable and knowledgeable. It's also nice to hear that you enjoyed chatting with him while waiting for the completion of the sale. We hope you continue to have positive experiences with Lexus of Chattanooga in the future.

February 23, 2023

Dealership Rating
Employee Rating

Marc Bales is professional and efficient. So pleasant to work with. Lexus of Chattanooga is the best dealership. This is my 2nd leased SUV with them. Everyone from the top down are wonderful More

by linda.hillcrna
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to leave such a positive review about Marc and our dealership. We're thrilled to hear that you had a great experience with us and that Marc was able to provide you with the professional and efficient service that you deserve. We strive to provide exceptional customer service, and we're glad that we were able to exceed your expectations. We appreciate your recommendation and look forward to working with you again in the future!

February 23, 2023

Dealership Rating
Employee Rating

It was great to work with Marc Bales of Lexus of Chattanooga. I had to wait a couple months because I had bought a new 2023 model RX 500H that was just beginning to ship out and he told me that it More

by Rhill14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a great experience working with Marc Bales and the team at Lexus of Chattanooga. We appreciate your patience during the waiting period and are glad that Marc kept you informed throughout the process. We take pride in providing excellent customer service and we are delighted that we were able to meet your expectations. We are grateful for your recommendation and hope to have the opportunity to serve you again in the future. Thank you for choosing Lexus of Chattanooga!

February 22, 2023

Dealership Rating
Employee Rating

Trading in and buying my wife a new car was such a breeze with Marc. No hassle and beaten you up over prices. We had a Great Experience at Lexus of Chattanooga. Thanks, Oquinn's More

by aoquinn308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga. We are thrilled to hear that you had a hassle-free and enjoyable car buying experience with Marc. Providing exceptional customer service and fair pricing are among our top priorities, and we are glad to have exceeded your expectations. Thank you for choosing us, and we hope to see you again in the future.

February 22, 2023

Dealership Rating
Employee Rating

They were very good at negotiating and staying in touch with me. Very nice people More

by kathylangford15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr, Jennifer Welchel

Mar 17, 2023

Lexus of Chattanooga responded

It's great to hear that you had a positive experience with the team at Lexus of Chattanooga. We appreciate your kind words and thank you for taking the time to leave a review. We always strive to provide excellent service and are happy to know that we met your expectations. If you have any further feedback or questions, please don't hesitate to reach out to us. We hope to see you again in the future!

February 11, 2023

Dealership Rating
Employee Rating

Extremely easy to work with and got a deal done from start to finish in less than two hours. Marc was a real pleasure to work with. More

by eric.witherspoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience working with Marc at Lexus of Chattanooga. We're glad to hear that you found the process extremely easy and that Marc provided a pleasure to work with. It's always great to receive such positive feedback, and we'll be sure to share your comments with our team. We hope to have the opportunity to serve you again in the future.

February 01, 2023

Dealership Rating
Employee Rating

Highly recommend Marc. He was great to work with. Not your typical pushy salesperson. I would not hesitate to purchase another vehicle from this dealership. Everyone was v More

by Robbie.mcgill44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alesia Durr

Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your experience working with Marc at our dealership. We are thrilled to hear that you had a great experience and that Marc was able to provide you with helpful and friendly service without being pushy. We strive to provide a comfortable and enjoyable car-buying experience for all of our customers and it is great to know that we succeeded in your case. We appreciate your recommendation and look forward to serving you in the future.

January 26, 2023

Dealership Rating
Employee Rating

Marc was extremely helpful with our car searching needs. Very knowledgeable and professional. Probably the best experience I’ve ever had buying a car. More

by mikeA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us at Lexus of Chattanooga. We are thrilled to hear that Marc provided exceptional service and helped you find the perfect car. Our team takes pride in providing knowledgeable and professional service, and we are glad that we could exceed your expectations. We appreciate your business and look forward to serving you again in the future.

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