Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 22

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
270 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 10 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

270 Reviews

Write a Review

270 Reviews of Marc Bales

March 04, 2021

Dealership Rating
Employee Rating

Marc was phenomenal to work with. He makes everything easy and enjoyable. I will definitely do business with Lexus of Chattanooga again because of Marc! More

by mikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Lexus of Chattanooga responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience Marc. We wish you safe travels and look forward to seeing you again soon!

March 04, 2021

Dealership Rating
Employee Rating

I found a used challenger at lexus of chattanooga and Marc was extremely knowledgeable and helpful in working out a deal for the car. They also smoothly worked around my schedule and needs to make for a More

by R.kyle.reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Lexus of Chattanooga responded

Congratulations on your new Dodge Challenger! Thank you for taking the time to write about your experience. It is wonderful to hear that Marc and the team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

March 04, 2021

Dealership Rating
Employee Rating

Every one was very accommodating. I asked Marc to rate Reatha and myself after purchase agreement He replied everyone is a potential customer and is treated with respect More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson and Leigh Ann

Mar 04, 2021

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc. We will be sharing your feedback with our team.

March 03, 2021

Dealership Rating
Employee Rating

I worked directly with Marc and only Marc. Lexus IS doing a great job having someone like him work for them! All ratings are in regards to Marc. More

by Michelle.donina
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 04, 2021

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus of Chattanooga team. We hope you are enjoying your new Lexus, please come back to visit anytime!

March 02, 2021

Dealership Rating
Employee Rating

As a new Lexus owner, I can say that the service at Lexus of Chattanooga is unlike anything I have experienced before - not to mention the smooth ride that I now get the privilege of each day. Marc was excep More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, We would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc. We will be sharing your feedback with our team.

February 09, 2021

Dealership Rating

First let me say I normally hate buying a car. BUT I enjoyed every minute of it with Lexus of Chattanooga. The whole entire team was great! From the first meeting to the final drive off in my Lexus LS More

by Lisa L. Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Austin Burton, Leigh Ann Morgan

Feb 17, 2021

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and our team. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Lexus LS 500 and the team will be thrilled to hear your feedback!

January 28, 2021

Dealership Rating
Employee Rating

Our experience at Lexus of Chattanooga was great all around. Working with Marc was simple and easy and stress free. He helped us find a great car at a great rate. They have a great inventory and helpful More

by Zconnolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Feb 01, 2021

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

January 22, 2021

Dealership Rating
Employee Rating

The team at the dealership worked really hard to find the exact vehicle I wanted. The tech trainer was very thorough and patient. He made sure to answer all my questions. This is my first Lexus and I absolu More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Anne in finance was very helpful and efficient.

Jan 26, 2021

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

January 14, 2021

Dealership Rating
Employee Rating

Before purchasing my Lexus I had visited the dealership many times looking and test driving cars. Marc Bales was my salesperson. He was very attentive and professional throughout every visit. He made the e More

by sissy0420
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore

Jan 22, 2021

Lexus of Chattanooga responded

We are glad to know Marc was able to get you through the process efficiently. Thank you for choosing Lexus of Chattanooga for your vehicle needs.

December 30, 2020

Dealership Rating
Employee Rating

The Lexus group in Chattanooga is always easy to work with and attends to our needs. We are ten year lexus owners and will continue to do business with LOC in the future. More

by Bgscott_479
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales , Wimberly Taylor

Jan 05, 2021

Lexus of Chattanooga responded

We greatly appreciate your loyalty to us, and your kind words. We love having you as part of our Lexus of Chattanooga Family!

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