Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 23

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

Write a Review

268 Reviews of Marc Bales

November 28, 2020

Dealership Rating
Employee Rating

Absolutely the BEST!!!!! Buying a car can be stressful, but Marc made it a positive experience. Professional, friendly, and very helpful. Thank you for putting up with me :) 5 ⭐️ ⭐️⭐️⭐️⭐️ More

by wardkmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Lexus of Chattanooga responded

Walter, we appreciate your kind words about Marc. He will pleased to hear of your wonderful experience with him. Thank you for trusting us with your purchase and we look forward to assisting you in the future. Welcome to the Lexus of Chattanooga Family!

November 28, 2020

Dealership Rating
Employee Rating

I would like to thank Marc Bales for his excellent experience in helping me fine a used car and the Mercedes-Benz E-350 that purchased he was well informed about it and test driving it was what I was More

by MCEL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Lexus of Chattanooga responded

Walter, we appreciate your kind words about Marc. He will pleased to hear of your wonderful experience with him. Thank you for trusting us with your purchase and we look forward to assisting you in the future. Welcome to the Lexus of Chattanooga Family!

November 26, 2020

Dealership Rating
Employee Rating

Marc has a gift with people. He knows how to talk and get exactly what the guest are after. In all my experiences buying automobiles I’ve never felt more comfortable with a sales person as I did with Marc. N More

by Walter J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Lexus of Chattanooga responded

Walter, we appreciate your kind words about Marc. He will pleased to hear of your wonderful experience with him. Thank you for trusting us with your purchase and we look forward to assisting you in the future. Welcome to the Lexus of Chattanooga Family!

November 24, 2020

Dealership Rating
Employee Rating

Thank you again Marc !! Had my GS only 4 weeks before it was totaled and once again you made sure I was taking care of thank you More

by WILLIAMSNATHANIEL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2020

Lexus of Chattanooga responded

William, we are thrilled to hear Marc created such an amazing experience for you. That is our moto! We want you to "Experience Amazing" with us. We are proud to know that even under difficult circumstances we were able to find a solution that fit your needs.

November 19, 2020

Dealership Rating
Employee Rating

Marc really helped out with looking at color combos, endless questions about options, pricing, everything! He was very, very patient with me! I am not the most technical and he was wonderful to work wit More

by Drdebbie3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LeAnn or DeAnn (sorry I didn’t get correct name l’m the worst with names) but she was so wonderful with all the paperwork and helping me decide on maintenance plans and all! She’s a jewel!

Nov 23, 2020

Lexus of Chattanooga responded

Debbie, we appreciate the kind words and positive review about Marc. He will be thrilled to know he created such an amazing experience for you. Welcome to the Lexus of Chattanooga Family!

November 17, 2020

Dealership Rating
Employee Rating

Best and fastest car buying experience. Both Marc Bales and Ed Emerson was wonderful to work with. Would defiantly buy other vehicles from Lexus of Chattanooga! More

by Jacksplat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson

Nov 18, 2020

Lexus of Chattanooga responded

Jack, we are happy to hear that Marc was able to create such an amazing experience for you. We appreciate your business and would like to officially welcome you to the Lexus of Chattanooga Family!

October 28, 2020

Dealership Rating
Employee Rating

Best car purchase experience we’ve ever had. Marc was great... worked with us on our trade in and helped us find the car we wanted within our budget. More

by hebenstreitmj
Friendliness
Recommend Dealer
Yes
Oct 29, 2020

Lexus of Chattanooga responded

We are so happy to hear that you experienced amazing with Marc and the rest of our team! We greatly appreciate you taking the time to leave us an exceptional review. Enjoy your new Lexus, and welcome to our family!

October 08, 2020

Dealership Rating
Employee Rating

The experience was efficient and seamless. Marc was very professional and knowledgeable. We would definitely recommend him and the dealership to our family and friends More

by Harveypearman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 19, 2020

Lexus of Chattanooga responded

We couldn’t be happier that Marc provided you with a great car buying experience. He is an asset and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

October 01, 2020

Dealership Rating
Employee Rating

I have bought many cars over the years and always dreaded the experience. Maybe that's partly why I kept the cars so long. My recent experience in buying a car with help from Marc Bales was wonderful. He was More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

September 29, 2020

Dealership Rating
Employee Rating

Easy to work went. Great job by LeeAnn as well on explaining everything to us. Marc was always available to answer any questions that I had. More

by Eman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LeeAnn

Sep 30, 2020

Lexus of Chattanooga responded

We are proud to hear that each part of your experience was top notch. Our Team works hard to provide excellent assistance in all departments. Thank you joining the Lexus of Chattanooga Family!

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