Marc Perez
Marc Perez at Sullivan Buick GMC

Marc Perez | Page 2

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

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4.6
23 Reviews
4.6

23 Reviews

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23 Reviews of Marc Perez

September 13, 2026

Dealership Rating
Employee Rating

Friendly, very courteous and even delivered my truck to me at the end of the service More

by THOMAS_CASPILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review, Thomas! We truly appreciate your kind words about our friendly and courteous service at Sullivan Buick GMC. We're delighted to hear that we were able to deliver your truck to you after service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

September 11, 2026

Dealership Rating
Employee Rating

Marc was great and gave great customer service. Thank you for all your help. Greatly appreciated it! More

by Evbilbrey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2026

Sullivan Buick GMC responded

Thank you for your awesome review! We’re glad to hear that Marc provided you with great customer service at Sullivan Buick GMC. Your appreciation means a lot to us. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

August 30, 2026

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Employee Rating

Overpriced service department it should not cost 588. 00 for an oil change and tire rotation. More

by danny91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 31, 2026

Sullivan Buick GMC responded

Thank you for sharing your feedback, Danny. We understand your concerns regarding the pricing for the service you received at Sullivan Buick GMC. We strive to provide quality service and appreciate your perspective on our pricing structure. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable as we continue to improve our services. Sincerely, The Sullivan Buick GMC Team

August 29, 2026

Dealership Rating
Employee Rating

The customer service team was great and the technician was very helpful didn’t like the new system to see when things were complete on my phone More

by rickthepestman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2026

Sullivan Buick GMC responded

Thank you for your feedback, Rick! We’re glad to hear that you had a positive experience with our customer service team and found our technician helpful. Your input regarding the new system is appreciated, as improving the customer experience is always a priority. If you have any more thoughts or suggestions, feel free to reach out to us at Sullivan Buick GMC. We look forward to assisting you again! Sincerely, The Sullivan Buick GMC Team

August 22, 2026

Dealership Rating
Employee Rating

Accommodating. Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed. More

by paulrose1078
Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden and his team of advisors

Aug 23, 2026

Sullivan Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Sullivan Buick GMC accommodating, courteous, helpful, and considerate of your needs. We look forward to welcoming you back for service after your trip to Alberta, Canada. Safe travels! Sincerely, The Sullivan Buick GMC Team

August 22, 2026

Dealership Rating
Employee Rating

Always a pleasure, thanks to Dylan Braeden and his entire team! I will be back, after I pass the word around town!! More

by paulrose1078
Recommend Dealer
Yes

Other Employees Tagged: Marc Perez

Aug 23, 2026

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with Dylan, Braeden, and our team at Sullivan Buick GMC. We truly appreciate your support and can’t wait to welcome you back. Don’t hesitate to spread the word, and see you next time! Sincerely, The Sullivan Buick GMC Team

August 22, 2026

Dealership Rating
Employee Rating

Accommodating. Courteous. Helpful. Considerate of my needs. I look forward to returning for service after my trip to Alberta, Canada is completed. More

by paulrose1078
Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden and his team of advisors

August 20, 2026

Dealership Rating
Employee Rating

My car is in service more often than any I’ve ever owned. The last time, it was there over 24 hours just for a quick diagnostic and the car was not even looked at in that time. To make matters worse, I was n More

by JRANEY426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 20, 2026

Sullivan Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the service you received at Sullivan Buick GMC. It is important to us that our customers are kept informed during the service process. We truly appreciate your feedback, as it helps us improve our services. If you would like to discuss this further, please feel free to reach out to us directly. We are here to assist you. Sincerely, The Sullivan Buick GMC Team

August 16, 2026

Dealership Rating
Employee Rating

Great service every time. Every one is very friendly and willing to help. Will be back More

by JAY5THJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2026

Sullivan Buick GMC responded

Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

August 13, 2026

Dealership Rating
Employee Rating

I’ve been taken care of very well at Sullivan. Can you send me the brochure for Buick that is sent periodically ? Thank you for the honest service. John More

by JOHNANDROSAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2026

Sullivan Buick GMC responded

Thank you, John! We’re happy to hear you’ve been taken care of well at Sullivan Buick GMC. We appreciate your kind words about our honest service. Please reach out to us directly and we’ll be happy to assist you with the Buick brochure. Our team looks forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

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