My car is in service more often than any I’ve ever owned.
The last time, it was there over 24 hours just for a quick diagnostic and the car was not even looked at in that time. To make matters worse, I was n
The last time, it was there over 24 hours just for a quick diagnostic and the car was not even looked at in that time. To make matters worse, I was not contacted once with an update and instead left without a vehicle. Unacceptably poor service.
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by JRANEY426
Verified Customer
Verified Customer
Service Price Transparency
Aug 20, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We understand your frustration regarding the service you received at Sullivan Buick GMC. It is important to us that our customers are kept informed during the service process. We truly appreciate your feedback, as it helps us improve our services. If you would like to discuss this further, please feel free to reach out to us directly. We are here to assist you.
Sincerely, The Sullivan Buick GMC Team
Great service every time.
Every one is very friendly and willing to help. Will be back
Every one is very friendly and willing to help. Will be back
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by JAY5THJY
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2026 -
Sullivan Buick GMC responded
Thank you for your review, Jay! We truly appreciate your kind words about the friendly service at Sullivan Buick GMC. It is wonderful to hear that you had a great experience and we look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
I’ve been taken care of very well at Sullivan.
Can you send me the brochure for Buick that is sent periodically ?
Thank you for the honest service.
John
Can you send me the brochure for Buick that is sent periodically ?
Thank you for the honest service.
John
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by JOHNANDROSAC
Verified Customer
Verified Customer
Service Price Transparency
Aug 14, 2026 -
Sullivan Buick GMC responded
Thank you, John! We’re happy to hear you’ve been taken care of well at Sullivan Buick GMC. We appreciate your kind words about our honest service. Please reach out to us directly and we’ll be happy to assist you with the Buick brochure. Our team looks forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
Marc was good.
However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low
However, I specifically asked and paid for the multi point service and was assured the fluids were checked and filled. My brake fluid was at the low mark most important. Also washer fluid not filled and probably not the radiator checked.
I had the tires rotated, fuel cleaner installed, oil changed, and transmission complete service.
How can I trust anything was done. Mark my tires?
It states in writing, in two places, that the fluids were checked. You charged me shop supplies. I showed Marc, he wanted to fix it of course.
I may recommend you, but not without a story.
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by ACMORTON000
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Sullivan Buick GMC responded
Thank you for sharing your experience with us. We appreciate your feedback regarding the multi-point service at Sullivan Buick GMC. It’s important to us that every aspect of your service meets your expectations, and we understand your concerns about the fluids not being checked as assured.
We encourage you to reach out to us directly so we can discuss these issues and provide you with the reassurance you deserve. Your trust is essential, and we want to ensure that you feel confident in the services provided. Thank you again for your feedback, and we hope to resolve this matter to your satisfaction.
Sincerely, The Sullivan Buick GMC Team
They are great.
.. that is why I continue going there. Excellent work excellent job Done!
.. that is why I continue going there. Excellent work excellent job Done!
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by mb12540
Verified Customer
Verified Customer
Other Employees Tagged:
Marc Perez
Aug 07, 2026 -
Sullivan Buick GMC responded
Thank you for your fantastic review! We’re thrilled to hear that you continue to choose Sullivan Buick GMC for your needs. Your satisfaction is our priority, and we appreciate your kind words about our excellent work. We look forward to seeing you again!
Sincerely, The Sullivan Buick GMC Team
The service department and manager were the BEST ever!
Efficient and polite with great communication.
Efficient and polite with great communication.
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by TBRADEN2
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2026 -
Sullivan Buick GMC responded
Thank you for your review! We greatly appreciate your kind words about our service department and management at Sullivan Buick GMC. It’s great to hear you experienced efficient service and great communication. We look forward to assisting you again in the future!
Sincerely, The Sullivan Buick GMC Team
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